File Clerk
4 weeks ago
Location: Orlando, FL 32819
Duration: 6+ months (High possibilities of extension)
Shift: 1st shift Mon - Fri
JOB DESCRIPTION:
Go through and examine return mail at the the Orlando Customer Pay office to identify what follow up is required to make delivery:
- Confirmed but not updated address change.
- Is there a communication from the patient in the system and the change was not updated.
- The change may have been entered as service address or shipping address and not updated as a mailing address.
- Is there a comm note that has not been worked.
- Address edit. Part of the address not being produced on the mail.
- Is there something missing such as the apartment number, incorrect zip code, street spelling.
- Requires more research.
- These are items that require confirmation of the correct address.
- National Change of Address application.
- Label from US Government Client on the envelop.
- Calling the patient.
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