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    Job OverviewLocationGainesville, FLEmployment TypeFull TimeAbout Florida Credit Union:At Florida Credit Union, we prioritize the well-being of our members while fostering a supportive workplace for our team. Our mission is to enhance the financial lives of our community members by offering tailored solutions that meet their needs. Joining our team means...

Fraud Analyst

2 months ago


Gainesville, United States Florida Credit Union Full time
Job Details

Job Location
Fort Clarke 1701 - Gainesville, FL

Position Type
Full Time

Description

Title: Fraud Analyst

Location: Gainesville, FL

About Us:

You look out for our members, and we'll look out for you At Florida Credit Union, we focus on improving the lives of our Florida neighbors. By identifying their financial needs and appropriate solutions, we try to help every one of our members live the life they love. If you join us, you'll enjoy a dynamic, collaborative work environment that offers ample training, great benefits and career advancement opportunities.

BECOME PART OF A TEAM DEDICATED TO SUPPORTING OUR COMMUNITY.
  • Collaborative work environment
  • Extensive training offered
  • Exceptional benefits
  • Career advancement opportunities
Responsibilities:
  • Maintain Communication with members via phone, text or email to provide solutions to help FCU members through potential fraud.
  • Maintain Communication with FCU branches and other departments to ensure timely efficient resolution of any member issues.
  • Collect documentation and review potential risks for the member and the credit union.
  • Working cooperatively with FCU legal counsel and with other Member Solutions Advisors in a team environment for long-term account resolution and recovery.
  • Ensure compliance with appropriate laws including CCPA, BSA, OFAC, CFBP, SCRA, FCRA, etc.
Qualification Requirements:
  • High school diploma or GED.
  • One to three years' related experience and/or training.
  • Any equivalent combination of education and experience in a business/financial environment.
Certificates, Licenses, Registrations
  • Driver's License