Banquet Server | On Call

4 weeks ago

Boston, United States Omni Hotels Full time

Location:

The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.

Job Description:

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted 2023 Best Places to Work by the Boston Business Journal

Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.

Grab the reigns and help shape the future of the Seaports best kept secret Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests needs. The Server comprehends the food and beverage menus and serves food and drinks to our guests directly.

Responsibilities:

Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws.
Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections.
Perform all necessary tasks for banquet server according to the standard operating procedure of the hotel including but not limited to polishing china, glass, silver and holloware, brewing coffee, cleaning and filling condiments, serving food and beverage, setup and breakdown of buffets and food stations, proper breakdown and storage of FOH food requisitions, cleaning and clearing of tables.
Complete set up and break down of assigned banquet event.
Perform all banquet sidework as assigned by management including but not limited to the cleaning of food and beverage equipment, tables, walls, and carpets surrounding assigned work area.
Perform proper steps of service for all banquet events. Responsible for ensuring high-quality meeting room sets, service, food quality and presentation.
Assist culinary with food and beverage assembly and plate up as needed.
Responsible to pick up clean linen from storeroom as well as bring dirty linen to designated area for cleaning at the end of each event.
Responsible to adhere to all proper trash procedures.
Contribute to the banquet sanitation operation and timing of service out of the kitchen and into all banquet areas. Ensures prompt delivery and quality control from point of departure to arrival.
Must retain and maintain complete knowledge of all food and beverage menu items.
Report to management any need for housekeeping or maintenance of banquet areas and banquet equipment.
Responsible to maintain all furniture, fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and equipment.
Contribute to the cleanliness and organization of all banquet space, FOH & BOH.
Executes all necessary instructions on Banquet Event Orders.
Assist in the controlling of food and beverage quantities by avoiding over/under preparing.
Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
Respond to guests requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience.
Maintain knowledge of hotel offerings and local surroundings, i.e. nearby entertainment, theaters, etc.
Responsible to attend daily stand up meeting to gather relevant information prior to each event.
Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.
Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
Attend all required department trainings and meetings.
Perform any other duties required by management.

Qualifications:

Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.
A minimum of relevant serving experience in a large convention hotel is strongly preferred.
Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service.
Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
Must have the ability to report to work on time and when scheduled.
Must have the ability to stand and/or walk for extended periods of time.
Must meet standards of appearance and maintain a high level of personal hygiene at all time.
Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
Computer literacy to include: Payroll systems, Micros, POS systems
Serve Safe certified | Unexpired TIPs required.

ENVIRONMENT & PHYSICAL REQUIREMENTS:
Interior of hotel, in restaurant and kitchen areas with exposure to steam, humidity and extreme temperature.
The ability to stand/walk for extended periods of time.
The ability to bend, reach and lift to 50lbs and push/pull/carry up to 100lbs.
Exposure to hazardous cleaning chemicals.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

  • Banquet Server

    2 weeks ago

    Boston, United States The Langham Full time

    Job Summary - **PURPOSE AND OBJECTIVES OF POSITION** - To manually set up, break down and service all meeting rooms according to set standards of the hotel. Providing friendly, courteous and in an efficient manner, according to hotel specifications and requirements. Ensuring guest satisfaction throughout their event. Also set up, breakdown and cleaning...

  • Banquet Server

    4 weeks ago

    Boston, United States Langham Hotels International Limited Full time

    Job Summary . PURPOSE AND OBJECTIVES OF POSITION To manually set up, break down and service all meeting rooms according to set standards of the hotel. Providing friendly, courteous and in an efficient manner, according to hotel specifications and requirements. Ensuring guest satisfaction throughout their event. Also set up, breakdown and cleaning tables,...

  • Banquet Server

    4 days ago

    Boston, United States Langham Hotels International Limited Full time

    Job Summary . PURPOSE AND OBJECTIVES OF POSITION To manually set up, break down and service all meeting rooms according to set standards of the hotel. Providing friendly, courteous and in an efficient manner, according to hotel specifications and requirements. Ensuring guest satisfaction throughout their event. Also set up, breakdown and cleaning tables,...

  • Banquet Server

    3 weeks ago

    Boston, United States Four Seasons Hotels & Resorts Full time

    Job duties include but are not limited to:Offer pre-determined menu selections to each table; maintain knowledge of each selections, origin, taste, and preparation method; communicate guest orders including any special needs or requests to the Banqu Banquet Server, Hotel, Banquet Manager, Server, Banquet, Restaurant

  • Banquet Server

    2 weeks ago

    Boston, United States The Langham Boston Full time

    **PURPOSE AND OBJECTIVES OF POSITION** To manually set up, break down and service all meeting rooms according to set standards of the hotel. Providing friendly, courteous and in an efficient manner, according to hotel specifications and requirements. Ensuring guest satisfaction throughout their event. Also set up, breakdown and cleaning tables, buffets,...

  • Banquet Server

    1 month ago

    Boston, United States The Langham Boston Full time

    PURPOSE AND OBJECTIVES OF POSITIONTo manually set up, break down and service all meeting rooms according to set standards of the hotel. Providing friendly, courteous and in an efficient manner, according to hotel specifications and requirements. Ensuring guest satisfaction throughout their event. Also set up, breakdown and cleaning tables, buffets, food...

  • Banquet Server

    2 weeks ago

    Boston, United States The Langham Boston Full time

    PURPOSE AND OBJECTIVES OF POSITIONTo manually set up, break down and service all meeting rooms according to set standards of the hotel. Providing friendly, courteous and in an efficient manner, according to hotel specifications and requirements. Ensuring guest satisfaction throughout their event. Also set up, breakdown and cleaning tables, buffets, food...

  • Banquet Server

    1 month ago

    Boston, Massachusetts, United States The Langham Boston Full time

    PURPOSE AND OBJECTIVES OF POSITIONTo manually set up, break down and service all meeting rooms according to set standards of the hotel. Providing friendly, courteous and in an efficient manner, according to hotel specifications and requirements. Ensuring guest satisfaction throughout their event. Also set up, breakdown and cleaning tables, buffets, food...

  • Banquet Server

    3 weeks ago

    Boston, Massachusetts, United States The Langham Boston Full time

    PURPOSE AND OBJECTIVES OF POSITIONTo manually set up, break down and service all meeting rooms according to set standards of the hotel. Providing friendly, courteous and in an efficient manner, according to hotel specifications and requirements. Ensuring guest satisfaction throughout their event. Also set up, breakdown and cleaning tables, buffets, food...

  • Banquet Captain/lead Server

    2 weeks ago

    Boston, United States The Union Club of Boston Full time

    We are looking for a full-time Banquet Captain/Lead Server to join our tight-knit team at the Union Club. At least one year of experience is preferred but we are willing to train those with a strong work ethic and an interest in the Hospitality/Food and Beverage industry. Banquet Captain Duties: leads and supervises banquet servers to assure member and...

  • Server Banquet

    1 month ago

    Boston, United States ClubCorp Full time

    Server Banquet in Boston, MA at Boston College Club **Location:** **Job Description** **Banquet Server** Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and...

  • Banquet Cook

    2 weeks ago

    Boston, United States Langham Hotels International Limited Full time

    Job Summary . PURPOSE AND OBJECTIVES OF POSITION The Banquet Cook is responsible for the preparation and cooking of food for the Banquets in accordance to the menu and Langham standards. This position requires good attitude and determination to nourish and interact with colleagues while working in a positive environment. The Banquet Cook must take pride...

  • Banquet Cook

    7 days ago

    Boston, United States Langham Hotels International Limited Full time

    Job Summary . PURPOSE AND OBJECTIVES OF POSITION The Banquet Cook is responsible for the preparation and cooking of food for the Banquets in accordance to the menu and Langham standards. This position requires good attitude and determination to nourish and interact with colleagues while working in a positive environment. The Banquet Cook must take pride...

  • Restaurant Server

    1 month ago

    Boston, United States Hersha Hospitality Management, LP Full time

    Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards. Your Growth Path Restaurant Supervisor/ Banquet Server/ Captain - Restaurant Manager - Banquet Restaurant, Banquet Server, Banquet Manager, Server, Hotel

  • Banquet Barback | On Call

    4 weeks ago

    Boston, United States Omni Hotels Full time

    Location: The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event...

  • Banquet Barback | On Call

    3 weeks ago

    Boston, United States Omni Hotels Full time

    Location: The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event...

  • Banquet Manager

    1 month ago

    Boston, United States FAIRMONT Full time

    Job DescriptionThe primary function of the Banquet Manager is to assist in all areas of supervision, coordination, training and direction of all personnel for the Banquet Department.Comply at all times with Fairmont Hotels & Resorts standards and regulations to encourage safe and efficient hotel operationsInspect the rooms for assigned functions, making...

  • Banquet Manager

    3 weeks ago

    Boston, United States FAIRMONT Full time

    Job DescriptionThe primary function of the Banquet Manager is to assist in all areas of supervision, coordination, training and direction of all personnel for the Banquet Department.Comply at all times with Fairmont Hotels & Resorts standards and regulations to encourage safe and efficient hotel operationsInspect the rooms for assigned functions, making...

  • Americas - Banquet Steward (On Call)

    4 days ago

    Boston, United States Mandarin Oriental Hotel Group Full time

    **Position**: Americas - Banquet Steward (On Call) (Casual / On-call #539823) **Property / Office**: Mandarin Oriental, Boston **Location**: Boston, MA, United States It is the mission and intent of this position that the incumbent will provide the highest level of customer service to all guests, to ensure the guest experience is one that is beyond the...

  • Banquet Manager

    5 days ago

    Boston, United States FAIRMONT Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless...