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Server - Gordon Biersch at DTW Airport

1 month ago

Romulus, United States Paradies Lagardère Full time
Paradies Lagardre is an award-winning and innovative Airport Concessionaire.We are looking for passionate individuals who are seeking to expand their Serving experience and who love to interact with the travelling public. Our full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Paradies Lagardre runs notable brands from PF Chang's, Gordon Biersch Brewery and Longhorn Steakhouse, all the way to local favorites like Atwater Brewery.

The Server's role is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external guest. This also includes friendly and timely interaction with each guest, suggestive selling, answering questions, taking and delivering the guests' order and following up to ensure each guest receives their correct food and/or drink order.

Hiring For The Following Shift:

  • Saturday & Sunday 6:30 AM - 1:30 PM

Great Reasons to Work with Us

  • Career advancement opportunities
  • Fun Work Environment
  • Medical Benefits
  • Paid Time Off
  • Premium pay for Worked Holidays
  • 401K Program
  • Weekly Pay
  • On-line Learning system
  • Associate recognition Programs
  • Merchandise and dining discounts

DUTIES AND RESPONSIBILITIES:

  • Exceed First Class Service standards and behavior with every guest, business partner and peers.
  • Treat guest and peers in accordance with the core values of the company.
  • Present the menu, answers questions, and makes suggestions regarding food and service.
  • Observe guests to respond to any additional requests and determine when meal has been completed.
  • Knowledgeable and enthusiastic about the restaurant's menu and products.
  • Totals bill accepts payment following established guidelines.
  • Process all point of sale transactions in a quick, efficient manner while complying with the companys Cash Handling and Loss Prevention Standard Operating Procedures.
  • Know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts.
  • Build guest loyalty and enhance selling skills through the use of available training materials.
  • Maintain clean organized work environment.
  • Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation.
  • Responds appropriately to guest concerns.
  • Complete all side work duties which may include sweeping and mopping.
  • Maintain current adult beverage certification. Ensure responsible service of alcohol.
  • Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
  • Other duties as assigned.

POSITION QUALIFICATIONS:

  • High School diploma or GED
  • Restaurant experience preferred.
  • Experience handling money and a point of sale system.
  • Ability to work various shifts in a 7/365 team-oriented environment
  • Excellent customer service skills and an ability to communicate effectively
  • Self-starter able to prioritize and handle various tasks simultaneously
  • Ability to adapt to changing priorities and unexpected situations
  • Ability to communicate clearly and concisely with Team Members, Managers, and Guests.
  • Proficiency required in reading and writing and mathematics
  • Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances

Qualifications

Behaviours

Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player: Works well as a member of a group

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivation

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Self-Starter: Inspired to perform without outside help

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Experience

Required

1 years: Serving Experience