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Front Desk Supervisor

2 months ago

Des Moines, United States Marcus Hotels Full time

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6 hours ago

Post Date

**Join our team of passionate hospitality professionals at the Hyatt Regency Coralville Hotel & Conference** **As a hotel front desk agent, you should have excellent customer service skills. Must be able to work 1st and 2nd shifts. Previous front office or receptionist experience is preferred.** **At the Hyatt Regency, we offer the following great benefits:** * **Competitive Wages** * **Insurance benefits to our associates after 30 days of full-time employment** * **Flexible schedules** * **Free meal during each shift worked** * **Room discounts for Hyatt properties and Marcus Hotels & Resorts properties** * **Employee referral program** **Responsibilities:** * **Supervises front office staff and bell staff as needed.** * **Insures all daily functions from checklist are completed.** * **Check guests in and out of room.** * **Respond to guest requests and handle guest issues or report complaints to management.** * **Promptly answer the phone in a professional and clear manner.** * **Greet and welcome guest as they arrive at the hotel.** **For each position, we require at least two positive verifiable references, a stable work history verified by a background check, a positive attitude, a willingness to be a team player, and the ability to work weekends and holidays.** **We will verify through E-Verify the identity and employment eligibility of all persons hired. Marcus Hotels & Resorts is an Equal Opportunity Employer.**

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