Customer Service Representative Call Center Rep
1 month ago
Job Description
JOB TITLE - Sr Customer Service Specialist
LOCATION - Honolulu HI (
Must live on Oahu in Hawaii.
)
Duration - 6+ Months Contract (TEMP TO HIRE Conversion possible with great performance.)
Pay - $26/hr w2
Shift -
7:30am to 4:30pm Monday to Friday
Description:
Driving Infinite Possibilities Within A Diversified, Global Organization. Working in the fastest growing market sector focusing on Energy Efficiency and Sustainability. Be a part of our islands future working with our dynamic team voted “Best Place to Work in Hawai‘i 2018 to 2021.
This position is for a Customer Service Specialist that will support on efficiency and conservation programs providing incentives on goods and services for residential homes & businesses. You will be an integral part of the call center team helping to drive quality, and customer satisfaction goals.
The general nature and level of work for this position includes but is not limited to:
Provide customer call support and respond to customer inquiries on the efficiency and conservation program. Use knowledge of the program requirements to determine applicant eligibility.
Work with team to process customer rebate applications into a work order management system and provide quality control reviews.
Educate customers about the importance of energy efficiency and conservation and how to best implement efficiency practices.
Maintain productive relationships with internal and external clients.
Assist with weekly administrative duties.
Work collaboratively with the program team to identify opportunities for enhancements to current processes.
Create reports summarizing operations data.
Basic Qualifications:
Bachelor’s degree or equivalent industry experience.
A minimum of two years working in a call center environment with external customers.
Proven track record working in a team environment.
Must be able to communicate well over the phone with customers and problem solve.
2 to 3 years of experience with MS Office, including Word, Power Point, and Outlook with emphasis on Excel.
Accurate typing skills with a minimum of 40 wpm.
Excellent organizational, verbal and written communication skills.
Ability to multitask and prioritize work in a self-directed capacity.
Must have attention to detail regarding quality control practices processing and ensuring accuracy with customer records.
We Value:
Organizational skills, reliability, and dependability with acute attention to detail and quality control processes.
Comfortable working with people in a team environment and possess impeccable customer service skills with the ability to work with both internal and external customers.
Demonstrable writing skills in either writing proposals or delivering/development of work plan summaries.
A general understanding of residential and commercial property maintenance.
Technical aptitude and a history of working with contractors, is a plus
Strong communication skills, both written and verbal.
Prior experience in Project\Client Management, is a plus.
Experience working with Salesforce is also a plus.
Prior background in Energy Efficiency is a plus.
Qualifications:
Additional Information
All your information will be kept confidential according to EEO guidelines.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
-
Customer Call Center Representative
15 hours ago
Honolulu, United States American Savings Bank Full timeThis is not a remote position At American Savings Bank, our Call Center Representatives are key in helping to make dreams possible for customers across the state. We're looking for teammates to join our Customer Call Center at our Campus located at 300 North Beretania St., Honolulu, Hawaii. Teammates hired for the cohort must be available to complete...
-
Customer Service Representative
3 days ago
Honolulu, United States Metasys Technologies, Inc. Full timeOnce selected you should be eligible to pass through the Drug Test and Background Test Job Title: Customer Service Representative / Call CenterLocation : Honolulu HI 96813Duration: 12+ months (possibilities of extension)Shift timing- Monday to Friday 8:00am to 05:00pm Position Objectives The Customer Service Representatives are responsible for providing...
-
Customer Service Representative
5 days ago
Honolulu, United States Datamatics Global Services Full timeCompany DescriptionJob DescriptionJOB TITLE - Sr Customer Service SpecialistLOCATION - Honolulu HI (Must live on Oahu in Hawaii.)Duration - 6+ Months Contract (TEMP TO HIRE!!! Conversion possible with great performance.)Pay - $26/hr w2Shift - 7:30am to 4:30pm Monday to Friday Description: Driving Infinite Possibilities Within A Diversified, Global...
-
Customer Service Representative
3 months ago
Honolulu, United States Datamatics Global Services Inc Full timeJob DescriptionJob DescriptionJob DescriptionJOB TITLE - Sr Customer Service SpecialistLOCATION - Honolulu HI (Must live on Oahu in Hawaii.)Duration - 6+ Months Contract (TEMP TO HIRE!!! Conversion possible with great performance.)Pay - $26/hr w2Shift - 7:30am to 4:30pm Monday to FridayDescription:Driving Infinite Possibilities Within A Diversified, Global...
-
Customer Service Representative
1 month ago
Honolulu, United States Datamatics Global Services Full timeCompany DescriptionJob DescriptionJOB TITLE - Sr Customer Service SpecialistLOCATION - Honolulu HI (Must live on Oahu in Hawaii.)Duration - 6+ Months Contract (TEMP TO HIRE!!! Conversion possible with great performance.)Pay - $26/hr w2Shift - 7:30am to 4:30pm Monday to Friday Description: Driving Infinite Possibilities Within A Diversified, Global...
-
Customer Service Representative
5 days ago
Honolulu, Hawaii, United States Waikiki Health Center Full timePosition OverviewWaikiki Health Center, established in 1967, is a nonprofit organization recognized as a Federally Qualified Health Center (FQHC). We are dedicated to providing a Patient-Centered Medical Home that focuses on serving the most vulnerable populations in our community. Our clinical and program locations deliver comprehensive care in a welcoming,...
-
Customer Service Representative
3 months ago
Honolulu, United States ALTRES Staffing Full timeCustomer Service Representative (215273-14)We are seeking a high-level Customer Service Rep for a reputable business. In this role, you will be responsible for answering phone calls and assisting customers with their ordres. The ideal candidate will have their bachelor's degree or 2 years of customer service experience. Appy today for immediate...
-
Customer Service Rep at Waikiki Enterprise
3 months ago
Honolulu, United States Enterprise Truck Rental Full timeCustomer Service Rep at Waikiki Enterprise Job ID 388542 Honolulu, HI Overview Enterprise Holdings has an exciting opportunity for a full time Customer Service Representative. This position pays $16.50 / hour and is located at the Enterprise Waikiki locations 96815. The Customer Service Representative will provide a high level of customer service by...
-
Customer Service Representative
2 hours ago
Honolulu, Hawaii, United States Waikiki Health Center Full timePosition OverviewWaikiki Health Center, established in 1967, is a nonprofit organization dedicated to providing comprehensive medical services to underserved communities. Our facilities offer a welcoming and supportive environment, ensuring holistic care for all individuals.Core ValuesCommitment to delivering exceptional care and services to our...
-
Call Center Representative
2 days ago
Honolulu, United States University of Hawaii FCU Full time $35,360 - $41,600Job DescriptionJob DescriptionDO YOU WANT TO MAKE A DIFFERENCE?Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members.Position Title: Call Center RepresentativeDepartment: Call CenterFLSA Classification:...
-
Call Center Representative
3 days ago
Honolulu, United States University of Hawai`i Federal Credit Union Full timeDO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`is leading credit union as we make a difference in our community providing financial value, exceptional service, and state-of-the-art convenience to our members. Position Title: Call Center Representative Department: Call Center FLSA Classification: Non-Exempt Reports to: Call...
-
Call Center Representative
3 days ago
Honolulu, United States University of Hawai`i Federal Credit Union Full timeDO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members. Position Title: Call Center Representative Department: Call Center FLSA Classification: Non-Exempt Reports to:...
-
Call Center Representative
1 month ago
Honolulu, United States University of Hawaii FCU Full timeJob DescriptionJob DescriptionDO YOU WANT TO MAKE A DIFFERENCE?Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members.Position Title: Call Center Representative Department: Call Center FLSA Classification:...
-
Customer Service Representative Hawaii
6 days ago
Honolulu, United States Nakupuna Companies Full timeNakupuna Consulting is looking to hire a team of Customer Service Representatives to work as a call-in to remotely manage and operate the United States Army Garrison Hawaii (USAG-HI), Directorate of Public Works (DPW), Work Reception Desk. The candid Customer Service Representative, Customer Service, Representative, Retail, Dispatch, Maintenance
-
Customer Service Rep
2 weeks ago
Honolulu, United States Dal-Tile Full timeDal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative , we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. SIGN ON BONUS $1250 PERFECT ATTENDANCE BONUS...
-
Customer Service Rep
3 months ago
Honolulu, United States Royal Hawaiian Movers Full time** Customer Service Rep** **Job Category****:** Customer Service Rep **Requisition Number****:** CUSTO001293 Showing 1 location **Job Details** **Description** **Essential Skills and Duties:** * Communicate professionally with customers/clients, visitors and co-workers. * Utilize proper phone etiquette. * Help customers with movement of personal household...
-
Communication Center Representative
2 months ago
Honolulu, Hawaii, United States Complexcare Solutions Full timeCall Center / Remote - Anywhere in U.S/ Up to $20 per hour - As a Communication Center Rep you'll:Conduct outbound/inbound calls to health plan members to schedule in-home assessments by nurse practitioners or other clinical staff; Provide friendly customer service with a positive attitude, building rapport and trust with members; Conduct outbound/inbound...
-
Customer Service Rep
4 weeks ago
Honolulu, United States Daltile Full timeDal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.SIGN ON BONUS $1250PERFECT ATTENDANCE BONUS...
-
Customer Service Representative
8 hours ago
Honolulu, Hawaii, United States Waikiki Health Center Full timePosition OverviewWaikiki Health Center, established in 1967, is a nonprofit organization recognized as a Federally Qualified Health Center (FQHC). We are dedicated to delivering a Patient-Centered Medical Home approach, focusing on the needs of our community's most vulnerable populations. Our clinical and program facilities provide comprehensive care in a...
-
customer service rep ii
3 weeks ago
Honolulu, Hawaii, United States Dal-Tile Corporation Full timeJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...