HVAC Dispatcher

Parker Heating and Air of Parker, CO is looking to hire a full-time HVAC Dispatcher / Customer Service Representative. Are you outgoing, goal oriented, and great on the phone? Do you enjoy providing great customer service in a fast-paced office environment? Are you a team player who would like to join an established, respected, and down-to-earth company to grow your career with? If so, please read onABOUT PARKER HEATING AND AIRWe are a customer-focused heating and air-conditioning company for which excellence has been our hallmark since 2002. From winter's chill through the dog days of summer, our primary goal is to keep our clients' homes, throughout the southeast Denver Metro Area, comfortable for them and their families. But, that's just the beginning We also offer them peace-of-mind as we ensure that their equipment operates safely, saves them money on their fuel bills, and delivers relief to those with allergies.We take special pride in the people we train and employ, a fact that is obvious in their attitude and integrity. We wouldn't have received a 2022 Nextdoor Award without them In order to attract and retain such awesome employees, we offer top pay, nice incentives, great benefits, extra perks.DAILY ACTIVITIES:As an HVAC Dispatcher at Parker Heating & Air, you will be responsible for:Use Service Titan software for taking customer calls, ensuring that our clients are being hear and receiving the best customer service possible.Dispatching and scheduling service calls to field technicians in order to provide prompt, convenient service as well as time/mileage-efficient routes for technicians.Updating and informing clients on maintenance requirements and new services.Providing basic office dutiesQUALIFICATIONS:First class customer service skillsPhone skillsWorking knowledge of Service Titan, Microsoft Office, email, and internetOrganizational skillsTime management skillsCommunication skills (in-person and over phone)Attention to detailDispatching (preferred)Familiarity with HVAC industry (preferred)A desire to learnAbility to consistently commute to Parker, CO 80134WORK SCHEDULE:Full time8 hour shiftDay shift (8:00 am-5:00 pm)Monday to FridayNo nights or weekendsPAY AND BENEFITS:Parker Heating & Air offers a excellent benefit package including:Hourly pay of $18-32hr100%-paid health insurance401(k)401(k) matching (5%)paid vacationspaid trainingCostco membershipfriends and family rewards programdiscounts on phone servicecompany eventsARE YOU READY TO JOIN OUR OFFICE TEAM?We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be a good fit for this HVAC Dispatcher / Customer Service Representative position please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting youLocation: 80134