Manager

3 weeks ago


Boston, United States Dunkin' Full time

Couto Management, operating Dunkin’ shops in Eastern Mass from the North Shore all the way down to Cape Cod, is currently looking for Store Managers to join our growing team We are looking for an upbeat and energetic Store Manager to lead and oversee the day-to-day store operations. The person in this role is a results-driven leader focused on providing an exceptional guest experience, ensuring top-notch, speedy service for our customers. The Store Manager will motivate, develop, and lead their team while maintaining operational excellence in accordance with Brand standards and helping to build profitable top-line sales. Fostering and driving a people-first culture will be a top priority, so this person’s ability to lead and thrive in a fast-paced environment will be critical in ensuring the highest customer satisfaction. This position reports to the Multi-Unit Manager. Responsibilities include, but are not limited to: Supervise and train all staff members Prepare weekly schedule for all staff members ensuring adequate coverage Plan, develop, and implement initiatives that help drive individual and team performance Implement strategies that drive sales leveraging business acumen, efficiency, and problem-solving skills Nurture talent by providing ongoing coaching and mentoring to achieve business goals Oversee all aspects of sanitation in compliance with local health department and Brand standards Manage food inventory ensuring adequate supply levels and waste mitigation Ensure all food safety standards are understood and followed by all staff members Control costs and maintain budget Qualifications and Skills Sought: At least 2 years of QSR/restaurant experience and at least 1 year in a supervisory capacity Strong organizational, interpersonal, and problem-solving skills Ability to effectively train others on all aspects of restaurant operations Demonstrated team management and delegation skills Working knowledge of MS Office Must have the ability to speak, read, and comprehend instructions and policy documents Minimum HS Diploma or GED Requirements: Legal documentation establishing your identity and eligibility to be legally employed in this country. This job entails a 6-day work week with early morning start times. Nights and holidays may be required depending upon business needs. The perks of working here: Health, Dental and Vision Insurance Voluntary Benefits (AFLAC) Quarterly Bonus Paid Time Off (vacation and sick) Professional Development (we aim for an 80% internal promotion rate) Fun Team Outings and Events Free Coffee & Donuts Employee Discounts & More Couto Management provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, age, sexual orientation, national origin, ancestry, disability, genetics, veteran status or any other characteristic protected by state, federal and local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. #J-18808-Ljbffr


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