Provider Specialist

1 month ago

Logan, United States Conservice Full time
Overview:
As a Provider Specialist Hybrid, you will be a key member of our Sales Team, contributing to
both provider relations and sales administration efforts. Reporting directly to the Senior
Manager of Provider Relations, you will play a crucial role in building strong relationships with
provider account executives, managing contracts, and ensuring the seamless execution of client
portfolios. Additionally, your responsibilities will extend to sales administration and analysis,
involving contract creation, data integrity management, and strategic pricing analysis.

Duties and Responsibilities:

1. Provider Relations:
•Effectively build rapport and foster strong relationships with provider account executives
and operation specialists through email and phone communications
•Thoroughly understand and evaluate contractual provisions and resident data to
position the best bulk service options for our clients, ensure compliance with contractual
requirements, and leverage this knowledge during negotiations
•Manage the end-to-end lifecycle of client portfolios, ensuring seamless coordination and
efficient execution throughout each phase
•Employ strong negotiation skills to obtain competitive pricing and favorable terms from
providers, striving to secure the most cost-effective solutions while maintaining a
win-win relationship with our partners
•Develop comprehensive and accurate financial projections and create well-structured
proposals that articulate the benefits of our offerings and showcase the value we
provide to our clients
•Utilize multiple instances of Salesforce and other relevant platforms to track all
opportunities with the utmost data integrity and attention to detail, ensuring that all
information is up to date, organized, and easily accessible for seamless collaboration
across the sales team

2. Sales Administration:
•Creating and updating records in Salesforce to maintain accurate customer information
and track sales activities.
•Generating and reviewing contracts and legal documents to ensure accuracy and
compliance.
•Responding to sales requests from the sales team promptly and providing necessary
information and support.
•Assisting the sales team in ensuring data integrity within multiple instances of Salesforce
by conducting regular audits and updates.
•Identifying opportunities to streamline sales administration processes and suggesting
improvements.
•Handling sales-related information with professionalism and maintaining confidentiality.
•Utilizing reports to determine contract expiration dates and proactively generating
necessary renewal/termination documents to ensure timely and efficient processes.
•Harnessing data analysis techniques to create pricing benchmarks, providing valuable
insights for strategic decision-making.
•Creating informative resources for the Provider Relations Team by extracting and
presenting relevant pricing data, contributing to informed decision-making and
improved sales strategies.
•Generate project-related reports to keep stakeholders informed about progress and key
performance indicators.

Qualifications:
•Experience working with multiple CRM platforms, with Salesforce experience preferred.
•Exceptional attention to detail in data entry, document creation, and contract
management.
•Strong problem-solving skills and the ability to adapt to changes and new technologies.
•Excellent organizational and time management abilities for efficient multitasking.
•Consistent high performance, efficiency, and productivity.
•Ability to work well in a team environment and contribute to a collaborative culture.
•Flexibility and adaptability to handle changing priorities and meet deadlines.
•Effective communication skills, both written and verbal, for collaboration with the sales
team and stakeholders.
•Experience with telecommunications, smart-home, and broadband services is strongly
preferred.
•Knowledge of data analysis tools such as Excel for pricing benchmarks and strategic
decision-making.

This hybrid role offers a unique opportunity to contribute to both provider relations and sales
administration, leveraging your skills in building relationships, managing contracts, and
providing valuable analytical insights.

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