Summer Associate Internship

3 months ago

Vienna, United States Navy Federal Credit Union Full time

Overview

The Member BI team is a newly established unit within the Member Strategy Office (MSO) | Enterprise Data and Analytics (ED&A) division. Our focus is to deliver sophisticated business intelligence visualization solutions that highlights critical analytical patterns, insights, and trends in support of Member Strategy initiatives. Aligned with the broader objectives of MSO, we also play a pivotal role in driving innovation and support the organization's commitment to its members by partnering with Enterprise Technology Services (ETS) to explore innovative BI solutions.

The Summer Associate will support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Conduct routine work assignments of limited scope and complexity and under close supervision. Entry level professional with developing skill set and a basic understanding of procedures and analysis techniques.

Projects the Summer Associate may work on are as follows:

  • Member Satisfaction Analysis - support analysis of member satisfaction surveys by helping identify key drivers of satisfaction and correlating them with overall performance metrics or playing a role in segmenting data and running preliminary analyses.
  • Data Visualization Development - assisting in the creation of interactive dashboards and reports, visualizing member data to identify trends and patterns that support ongoing Member Strategy initiatives.
  • Data Pipeline Optimization - collaborating with data engineers to streamline and optimize data pipelines to ensure that data is efficiently processed and ready for analysis.
  • Create and maintain comprehensive documentation, such as KPI and metric definitions, data mapping guides, process cycle workflows, ensuring clarity and consistency across the Member BI projects.

The Summer Associate Program is a 12-week internship program beginning in May 2025 and ending in August 2025. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2025 or later.

Responsibilities

  • Follow standard procedures to create and/or update basic reports and dashboards.
  • Identify trends or patterns and help prepare ongoing reports and data visualizations in order to support business decisions.
  • Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems.
  • Partner with leaders and senior staff to define specifications for reports and analysis based on business needs and required or available data elements.
  • Support and participate in team projects and initiatives.
  • Utilize and adhere to data governance documents and procedures; alert supervisor if an inconsistency or inaccuracy is discovered during the course of reporting or analysis.
  • Work closely with BI analysts, data engineers, and other team members to support various Member BI projects.
  • Assist in the design and development of interactive dashboards and reports using Power BI or Tableau.
  • Conduct data exploration and preliminary analyses to identify trends, patterns, and correlations within member data.
  • Collaborate with data engineers to optimize data pipelines, ensuring timely and accurate data delivery.
  • Participate in the development and maintenance of ETL processes to support data integration and transformation.
  • Prepare summary reports and presentations to communicate insights and project progress to team members and management.

Qualifications

  • Currently pursuing a master's degree in Business, Data Analytics, Data Science, or Business Intelligence
  • Bachelor's degree in Business Administration, Statistics, or related field.
  • 1-2 years of experience in data analysis and reporting.
  • Knowledge and understanding of business area/specialization.
  • Experience in business intelligence applications and/or cloud services, such as Power BI and Tableau.
  • Familiarity of reporting capabilities of existing ERP, CRM and/or database software vendors.
  • Experience using statistical methods, mathematical techniques, forecasting, cost-benefit analysis.
  • Experience in working with big data or relational databases (using analysis tools and programming languages, such as SQL, Python, R in Databricks).
  • Experience in strategic communication, storytelling and presenting to business stakeholders and leadership.
  • Interpersonal skills - creative thinker, open-minded, collaborative, curious, empathetic, and has a diverse perspective.
  • Exposure to managing or coordinating small analytical projects.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. * Best Companies for Latinos to Work for 2024 * Computerworld Best Places to Work in IT * Forbes 2024 America's Best Large Employers * Forbes 2023 The Best Employers for New Grads * Fortune Best Workplaces for Millennials 2023 * Fortune Best Workplaces for Women 2023 * Fortune 100 Best Companies to Work For 2024 * Military Times 2023 Best for Vets Employers * Newsweek Most Loved Workplaces * Ripplematch Campus Forward Award - Excellence in Early Career Hiring * Yello and WayUp Top 100 Internship Programs From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

  • Summer Associate Internship

    4 weeks ago

    Vienna, Virginia, United States Navy Federal Credit Union Full time

    Job Summary:Navy Federal Credit Union is seeking a highly motivated and detail-oriented individual to join our team as a Summer Associate Internship. As a member of our Collections team, you will play a critical role in supporting our recovery efforts and contributing to the success of our organization.Key Responsibilities:Perform administrative duties in...

  • Summer Associate Internship Opportunity

    4 weeks ago

    Vienna, Virginia, United States Navy Federal Credit Union Full time

    About the RoleThe Savings and Membership Department (SMD) Learning Solutions team is seeking a highly motivated and detail-oriented Summer Associate to join our team for a 12-week internship program. As a Summer Associate, you will have the opportunity to work on impactful projects and contribute to the development of our learning...

  • Summer Associate Internship Opportunity

    4 weeks ago

    Vienna, Virginia, United States Navy Federal Credit Union Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our Procurement and Vendor Management team as a Summer Associate Intern. This 12-week internship program provides students with the opportunity to gain hands-on experience in procurement operations, communications, and training.Key ResponsibilitiesSupport the development and...

  • Summer Associate Internship

    3 months ago

    Vienna, United States Navy Federal Credit Union Full time

    Overview Team Overview: Our team provides support to the recovery team that collects on charged off lending losses for the Credit Union. That support includes back-office duties, a team of contractors who work parallel to our LCR team to help recover losses and managing a yearly debt sale. Summer is our peak time for the yearly debt sale preparation and...

  • Summer Associate Internship- Graduate Students

    4 weeks ago

    Vienna, VA, United States Navy Federal Credit Union Full time $26 - $46

    Navy Federal’s Enterprise Risk – Data Risk Governance team is responsible for driving enterprise-wide data governance excellence by establishing best practices, fostering collaboration, and ensuring compliance to enhance data quality and trust. Data Risk Governance leads the following areas: Develops, matures & maintains Enterprise Data Governance...

  • Summer Associate Internship

    3 months ago

    Vienna, United States Navy Federal Credit Union Full time

    Overview Workforce Intelligence (WFI) is a new branch of Workforce Optimization within Contact Center Operations (CCO). WFI is a highly skilled cross-functional team that has a passion for creating effective analytic solutions and driving business decisions with the use of machine learning models and data insights while easing the workload of teams through...

  • Summer Associate Internship

    4 weeks ago

    Vienna, Virginia, United States Navy Federal Credit Union Full time

    About the RoleWe are seeking a highly motivated Summer Associate to join our Debit Card Analytics & Strategy team at Navy Federal Credit Union. This 12-week internship program will provide a unique opportunity for students to gain hands-on experience in the payments industry and contribute to the success of our business.ResponsibilitiesThe successful...

  • Summer Associate Internship

    3 months ago

    Vienna, United States Navy Federal Credit Union Full time

    Overview Team Overview: The Security Automation team is situated within the Advanced Cyber Initiatives branch and Information Security Division of Navy Federal's Security Department. The Security Department is responsible for the monetary safety of its members and employees. The Security Automation team's primary responsibilities are to improve operational...

  • Summer Associate Internship

    3 months ago

    Vienna, United States Navy Federal Credit Union Full time

    Overview The Fraud Data & Reporting (FDR) team provides actionable intelligence that guides Navy Federal's fraud mitigation efforts, accomplished through dashboards, reporting and analysis. Our intelligence supports data driven decision-making for Security Division leadership and an efficient Fraud Operations workforce. FDR collaborates with partners within...

  • Summer Associate Internship

    4 weeks ago

    Vienna, Virginia, United States Navy Federal Credit Union Full time

    Job SummaryNavy Federal Credit Union is seeking a highly motivated and detail-oriented Summer Associate to join our Enterprise Portfolio Management Office (EPMO) team. As a Summer Associate, you will have the opportunity to work on impactful projects and contribute to the development of our technology portfolio management processes.Key ResponsibilitiesWork...

  • Summer Associate Internship

    3 months ago

    Vienna, United States Navy Federal Credit Union Full time

    Overview This Summer Associate role will be a member of the Credit Card Acquisitions team responsible for establishing healthy credit member relationships to drive sustainable retail and small business portfolio growth. The "A-Team" oversees Acquisition Offer Management, Performance Monitoring, and New Product Development. This role will support launch of...

  • Summer Associate Internship

    4 weeks ago

    Vienna, Virginia, United States Navy Federal Credit Union Full time

    OverviewNavy Federal Credit Union is seeking a highly motivated and detail-oriented Summer Associate to join our Lending team. As a Summer Associate, you will have the opportunity to work on impactful projects and gain valuable experience in a dynamic and supportive environment.ResponsibilitiesAnalyze and visualize data sets to provide insights and track...

  • Summer Associate Internship

    3 weeks ago

    Vienna, United States Navy Federal Credit Union Full time $38 - $46

    OverviewIs this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Workforce Intelligence (WFI) is a new branch of Workforce Optimization within Contact Center Operations (CCO). WFI is a highly skilled cross-functional team that has a passion for creating effective analytic solutions and...

  • Summer Associate Internship

    3 weeks ago

    Vienna, United States Navy Federal Credit Union Full time

    OverviewWorkforce Intelligence (WFI) is a new branch of Workforce Optimization within Contact Center Operations (CCO). WFI is a highly skilled cross-functional team that has a passion for creating effective analytic solutions and driving business decisions with the use of machine learning models and data insights while easing the workload of teams through...

  • Summer Associate Internship

    3 months ago

    Vienna, United States Navy Federal Credit Union Full time

    Overview The Chief of Staff (CoS), Integrated Strategic Engagement team's goal is to support Navy Federal's President & CEO, Chief Operating Officer, and senior executive leadership team by driving strategic engagement and communication with all internal and external stakeholders A Summer Associate will be selected to collaborate with leadership and...

  • Summer Associate Internship

    3 weeks ago

    Vienna, United States Navy Federal Credit Union Full time $38 - $46

    OverviewApplying for this role is straight forward Scroll down and click on Apply to be considered for this position.As a member of the Baseline Analytics Data Engineering team, the Data Engineer Summer Associate will focus on creating new data pipelines that use powerful cloud tools to deliver data and insights to analysts at NFCU.Potential Projects:Build...

  • Summer Associate Internship

    3 weeks ago

    Vienna, United States Navy Federal Credit Union Full time

    OverviewApplying for this role is straight forward Scroll down and click on Apply to be considered for this position.As a member of the Baseline Analytics Data Engineering team, the Data Engineer Summer Associate will focus on creating new data pipelines that use powerful cloud tools to deliver data and insights to analysts at NFCU.Potential Projects:Build...

  • Summer Associate Internship

    3 weeks ago

    Vienna, United States Navy Federal Credit Union Full time

    OverviewAs a member of the Baseline Analytics Data Engineering team, the Data Engineer Summer Associate will focus on creating new data pipelines that use powerful cloud tools to deliver data and insights to analysts at NFCU.Potential Projects:Build data engineering solutions in a Databricks/Azure data ecosystem that includes an enterprise data lake, data...

  • Summer Associate Internship

    3 months ago

    Vienna, United States Navy Federal Credit Union Full time

    Overview Our division consists of the Debit Cards Branch and the Fund Services Branch. We strive to provide unsurpassed service not only in our Navy Federal Debit Card, CUCARD, and Prepaid programs but in our payment related systems: ACH Origination Transactions, Western Unions, Cashier's Checks, and Bank Wire Transfers. This Summer Associate will be...

  • Summer Associate Internship

    3 weeks ago

    Vienna, United States Navy Federal Credit Union Full time

    Overview Our CECL (Current Expected Credit Loss) Quantitative Modeling Team operates at the heart of the Lending Business unit, building accurate credit loss forecasting models through advanced statistical technique, and playing a pivotal role in ensuring the financial stability of Navy Federal Credit Union by informing CU leaders the right level of credit...