Customer Service Representative

2 months ago


Raleigh, United States Frontier Auto Parts Full time

Frontier Auto Parts (www.frontierparts.com) is an aftermarket auto parts distributor providing quality auto body collision parts to repair shops in and around the Raleigh region since 1998. We are seeking a Customer Service Representative, preferably with the ability to speak fluent Spanish and English to join our team.

What you will do:

  • Take orders
  • Check part availability and pricing
  • Follow-up with customers to clarify order details and provide status updates
  • Process returns and payments
  • Monday - Friday (7:30 am - 5 pm or 9 am - 6 pm, or some other time block during, preferably 8 am - 6 pm)
  • Hours over 40 hours/week paid at 1.5x hourly rate
What we are looking for:
  • Experience in customer service, managing, and/or auto part distribution
  • Spanish-speaking preferred (not required)
  • Good communicator, team player and reliable
  • Computer-savvy: enter text, enter data, navigate screens etc.
  • Auto parts knowledge preferred (not required - will be trained)
  • Can pass a background check

Pay dependent on fit for position and experience.

Frontier offers weekly pay, paid time off / sick leave, medical, dental, vision, and more great benefits.

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