Customer Service Representative

2 months ago


raleigh, United States PFS - Professional Financial Services Full time

Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way?

Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.

If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative

Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states.

You’ll know you are a successful Customer Service Representative when you:

  • Provide outstanding customer service and problem resolution
  • Perform collection activities on delinquent accounts
  • Assist with insurance verifications
  • Perform Welcome Calls
  • Act as back up to our Administrative Assistant to receive loan payments and fund loans
  • Perform Skip Tracking and other locate activities

You could be a great addition as Customer Service Representative if you have:

  • Previous customer service and/or collections experience
  • A valid state driver’s license, with an acceptable driver’s record
  • Access to a reliable automobile for work use

Keep in mind that we provide:

  • An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
  • Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your Company set goals
  • Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
  • Growth Potential- We believe in fostering our employees’ talents and providing a pathway for their individual career story.
  • TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.

Come Begin Your Story Apply Today



  • Raleigh, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized...


  • Raleigh, North Carolina, United States Aimbridge Hospitality Full time

    Customer Service RepresentativeAimbridge Hospitality is seeking a Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Greeting and Welcoming GuestsHandling Guest InquiriesProcessing Check-Ins and Check-OutsDelivering Guest ItemsAs a Customer...


  • Raleigh, United States Zatkoff Seals & Packings Full time

    Job DescriptionJob DescriptionDescription:The Customer Service Representative will interact with and support the Company's customers and Technical Sales Representatives.Duties / Responsibilities:Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.Collects and enters orders...


  • Raleigh, North Carolina, United States WorkSmart Full time

    Customer Service RepresentativeWe're seeking a skilled Customer Service Representative to serve as the first point of contact for client requests. This role requires excellent communication and problem-solving skills to deliver top-notch customer service.Key Responsibilities:Collect and translate client requests into standardized formats for dispatch to team...


  • Raleigh, United States Accentuate Staffing Full time

    Accentuate Staffing is seeking an experienced Customer Service Representative for one of our clients in Raleigh, NC. As a Customer Service Representative you will play a crucial role in ensuring contractors have a positive experience with their orders/products/services. You will be the first point of contact for inquiries, providing assistance and...


  • Raleigh, North Carolina, United States Domino's Pizza LLC Full time

    Key Responsibilities:As a Customer Service Representative for Domino's Pizza LLC, you will be responsible for providing exceptional customer service to our valued customers. This includes answering customer inquiries, resolving issues, and ensuring a positive experience for all interactions.Requirements: Positive personality Clear and highly energetic voice...


  • Raleigh, United States Circle K Full time

    Circle K - 11700 New Leesville [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Raleigh, United States Circle K Full time

    Circle K - 4330 Louisburg Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Raleigh, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza Customer Service Representative Job DescriptionAre you passionate about delivering exceptional customer experiences? Do you have a knack for turning frowns upside down? We're looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family.Key Responsibilities:Taking phone orders with accuracy and...


  • Raleigh, North Carolina, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...


  • Raleigh, North Carolina, United States Thompson Buick GMC Cadillac Full time

    Thompson Buick GMC Cadillac is seeking a skilled Customer Service Representative to join their team. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.Key Responsibilities:Answer and direct incoming calls, providing accurate and timely information to callers.Take...


  • Raleigh, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Store Team Member Job SummaryAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include:Greeting customers and providing them with a positive and engaging experienceTaking customer orders using our...


  • Raleigh, United States U-Haul Full time

    Location: 716 Capital Blvd, Raleigh, North Carolina 27603 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Raleigh, North Carolina, United States AAG-55 Anderson Automotive Group, LLC Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:- Respond...


  • Raleigh, North Carolina, United States Global Hub Full time

    We are seeking a highly skilled and motivated Customer Service Representative to be the first point of contact for our customers. In this role, you will be responsible for providing exceptional customer service, resolving issues, and providing information about our products and services.Key Responsibilities:Respond to customer inquiries in a timely and...


  • Raleigh, North Carolina, United States The Hertz Corporation Full time

    Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at The Hertz Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their rental experience is seamless and enjoyable.Key Responsibilities:Process customer rentals and...


  • Raleigh, United States NC Farm Bureau Full time

    Description Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at North Carolina Farm Bureau Insurance! You'll be responsible for responding to customer inquiries, mitigating service problems, answering billing questions, and providing an exemplary...


  • Raleigh, North Carolina, United States Domino's Franchise Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. In this role, you will be responsible for upholding the highest standards of customer service, promoting our pizza products and services, and contributing to a positive and energetic team environment.Key...


  • Raleigh, North Carolina, United States Wells Fargo Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Wells Fargo. As a key member of our Everyday Banking team, you will be responsible for providing exceptional customer service to our clients through a variety of channels, including phone, text, chat, and video chat.Key Responsibilities:Answer customer inquiries...


  • Raleigh, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pleasant Valley Road location.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized and accurateCreate a great customer...