AVP Product Manager

Overview The Community Preservation Corporation (CPC) believes stable and sustainable affordable housing is the foundation of strong communities. CPC is a nationally recognized leader in affordable housing finance and has invested in more than 230,000 units in New York State and beyond. We are seeking an experienced AVP Product Manager to lead the implementation, configuration, and ongoing administration of NetSuite ERP across the organization. This is a hands-on role requiring deep NetSuite expertise, strong project management, and collaboration across Finance, Business Analytics, and External Affairs. The AVP Product Manager will partner to enhance CPCs business intelligence and operational efficiency through NetSuite and related systems. Base pay range $125,000.00/yr - $145,000.00/yr What Youll Do Lead end-to-end NetSuite ERP implementation, including system setup, data migration, integration, and validation. Administer and maintain NetSuite post-implementation, ensuring optimal performance, security, and scalability. Administer and maintain other systems as required, McCracken Strategy, Concur, and SmartCapital. Collaborate with Finance and Business Analytics teams to align NetSuite and other solution functionality with business processes and reporting needs. Develop and manage dashboards, workflows, and customizations within NetSuite to support strategic initiatives. Provide technical support and training to end-users; create user guides and documentation. Monitor system performance and recommend enhancements to improve usability and efficiency. Manage and maintain IT-related invoices, vendor payments, and departmental budget, including coordination with finance teams, reconciliation of expenses, and oversight of procurement and billing workflows. Ensure data quality and continuity across all software applications and business lines. Serve as a key liaison between IT, Finance, and external vendors to ensure successful delivery of technology solutions. Support ad-hoc or special projects as needed. Skills And Experience Bachelors degree in Information Systems, Computer Science, or related field; Masters degree preferred. 5+ years of experience in ERP systems implementation and administration, with at least 3 years focused on NetSuite. Proven track record in managing complex system rollouts and integrations. Strong analytical and problem-solving skills; ability to interpret large data sets and translate into actionable insights. Excellent communication and presentation skills, with experience engaging senior leadership and external partners. Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment. Experience working with cross-functional teams and building consensus across diverse stakeholders. Preferred Skills Familiarity with financial systems, GL platforms, CRM, HRIS, and project management tools. Experience with McCracken Strategy or equivalent commercial loan servicing systems (e.g., StrategyCS, Strategy 2.0), including investor reporting, portfolio management, and financial data integration. Experience in nonprofit or mission-driven organizations. Knowledge of impact tracking and external reporting for capital and partnership initiatives. What We Offer Competitive compensation 401(k) retirement plans with employer match Medical, dental, and vision benefits for employees and their dependents Commuter benefits PTO for vacation, personal days, sick leave, holidays, jury duty, bereavement, parental leave, and disability Tuition assistance program Two work from anywhere weeks per year Summer Fridays Collaborative working spaces Service days to support our communities Employee development and engagement events This is a hybrid role where you will work from the Manhattan office two three days a week. The salary range is $125,000 $145,000, dependent on experience. The Community Preservation Corporation is an Equal Opportunity Employer and all employment-related decisions including recruitment, selection, evaluation, promotion, compensation, training and termination are made without regard to race, creed, color, national origin, sex, disability, marital status, status as a veteran, sexual orientation or gender identity, or any other protected status. Seniority level Executive Employment type Full-time Job function Product Management and Marketing Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr