AVP Product Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Active - Regular - Active full-time New York, NY, US 5 days ago Requisition ID: 1518 Salary Range: $125,000.00 To $145,000.00 Annually About Us The Community Preservation Corporation (CPC) believes stable and sustainable affordable housing is the foundation of strong communities and we strive to contribute to comprehensive neighborhood revitalization through our lending and partnerships. A nationally recognized leader in affordable housing finance, CPC has provided a consistent source of capital to underserved housing markets throughout New York State since our inception in 1974. Today, CPC stands as the largest CDFI solely committed to investing in multifamily housing, having invested more than $15 billion to finance the creation and preservation of more than 230,000 units of quality housing in neighborhoods across New York State and beyond. CPC has a robust construction lending platform, a mortgage bank, and equity and impact investment platforms that focus on our three goals: Expanding Affordable Housing, Closing the Racial Wealth Gap and Investing in the Green Economy. As a member of our team, you'll have the opportunity to work on impactful projects that make a real difference in people's lives. We're looking for talented individuals who are passionate about our mission and share our values of commitment, respect, excellence, accountability, and collaboration. Role Summary We are seeking an experienced and strategic AVP Product Manager to lead the implementation, configuration, and ongoing administration of NetSuite ERP across the organization. This is a hands-on role requiring deep technical expertise in NetSuite, strong project management capabilities, and the ability to collaborate across departments including Finance, Business Analytics, and External Affairs. The AVP Product Manager will serve as a strategic partner in enhancing CPCs business intelligence and operational efficiency through NetSuite and related systems. The ideal candidate will be versatile, hands-on and technically skilled to support the successful implementation, configuration, maintenance and support of various applications across the organization. What Youll Do Lead end-to-end NetSuite ERP implementation, including system setup, data migration, integration, and validation. Administer and maintain NetSuite post-implementation, ensuring optimal performance, security, and scalability. Administer and maintain other systems as required, McCracken Strategy, Concur, and SmartCapital. Collaborate with Finance and Business Analytics teams to align NetSuite and other solution functionality with business processes and reporting needs. Develop and manage dashboards, workflows, and customizations within NetSuite to support strategic initiatives. Provide technical support and training to end-users; create user guides and documentation. Monitor system performance and recommend enhancements to improve usability and efficiency. Manage and maintain IT-related invoices, vendor payments, and departmental budget, including coordination with finance teams, reconciliation of expenses, and oversight of procurement and billing workflows. Ensure data quality and continuity across all software applications and business lines. Serve as a key liaison between IT, Finance, and external vendors to ensure successful delivery of technology solutions. Support ad-hoc or special projects as needed. Skills and Experience Bachelors degree in Information Systems, Computer Science, or related field; Masters degree preferred. 5+ years of experience in ERP systems implementation and administration, with at least 3 years focused on NetSuite. Proven track record in managing complex system rollouts and integrations. Strong analytical and problem-solving skills; ability to interpret large data sets and translate into actionable insights. Excellent communication and presentation skills, with experience engaging senior leadership and external partners. Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment. Experience working with cross-functional teams and building consensus across diverse stakeholders. Preferred Skills Familiarity with financial systems, GL platforms, CRM, HRIS, and project management tools. Experience with McCracken Strategy or equivalent commercial loan servicing systems (e.g., StrategyCS, Strategy 2.0), including investor reporting, portfolio management, and financial data integration. Experience in nonprofit or mission-driven organizations. Knowledge of impact tracking and external reporting for capital and partnership initiatives. What We Offer Competitive compensation 401(k) retirement plans with employer match Medical, dental, and vision benefits for employees and their dependents Commuter benefits PTO for vacation, personal days, sick leave, holidays, jury duty, bereavement, parental leave, and disability Tuition assistance program Two work from anywhere weeks per year Summer Fridays Collaborative working spaces Service days to support our communities Employee development and engagement events More about our offerings and culture here This is a hybrid role where you will work from the Manhattan office two three days a week. The salary range is $125,000 $145,000, dependent on experience. Equal Opportunity Employer: The Community Preservation Corporation does not discriminate on the basis of race, creed, color, national origin, sex, disability, marital status, status as a veteran, sexual orientation or gender identity, or any other protected status. Employment decisions are made without regard to these factors. #J-18808-Ljbffr