Customer Service Specialist
3 weeks ago
Customer Service Specialist Job Locations: US-TX-Dallas Overview Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you We are looking for a Full-Time Customer Service Specialist. This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both Ferrellgas and Blue Rhino customers. The incumbent will work with both internal and external customers to ensure a high-quality customer service experience and strive to foster growth. In this role you get the opportunity to ensure the talent you bring is recognized by the customer you are assisting, and the company at large. Benefits Medical, Dental & Vision Company provided STD, LTD, Life, & AD&D Flexible Spending Account (FSA) Health Savings Account (HSA) 401(k) with company match Paid Time Off (PTO) Employee Stock Ownership Plan (ESOP) Wellness Program Parental Leave Benefit Tuition Reimbursement Employee Referral Program Propane Discounts Responsibilities Answering phones, chat, social media, or email in a polite, courteous, and professional manner. Works with customers daily to sustain and improve business relationships. Ask probing questions to identify customer issues or concerns. Ensures accurate account maintenance and updating of account information. Uses next call avoidance technique to mitigate future questions. Schedules delivery orders and utilizes basic negation skills for issues pertaining to new and returning customers. Handles general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. Supports the set-up of new customer accounts. Meet or exceed minimum performance standards outlined in company policy. Qualifications High School Diploma or equivalent. 1 or more year(s) of customer service experience. Exceptional customer service and negotiation skills. Strong organizational skills with typing and data entry experience. Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. Proficient in Microsoft Office including Excel, Word, and Access. Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. Applicants must not now, or any time in the future, require sponsorship for an employment visa. #J-18808-Ljbffr
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Customer Service Specialist
3 days ago
Dallas, United States Service Partners Full timeJob Description ObjectiveAs a Customer Service Specialist, you will provide exemplary customer service for all internal and external customers by utilizing in-depth knowledge of our products, programs, and team members within the organization. The role of a CSS is based in a distribution branch setting and provides a wide scope of work in the areas of...
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Customer Service Specialist
2 days ago
Dallas, United States TIBCO Software Full timeJob brief We are looking for a customer-oriented service representative who can answer inbound calls from customers and clients and answer any questions they may have regarding their account. Responsibilities Customer Service Responsibilities list: M Customer Service Specialist, Customer Service, Specialist, Technology, Retail, Service
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Customer Service Specialist
2 weeks ago
Dallas, United States ProKatchers Full timeDirect message the job poster from ProKatchers LLC CSC Customer Service Specialist 1 Duration: 6+ months contract (Temp To Hire) Seniority level: Mid-Senior level Employment type: Contract Job function: Customer Service Industries: Hospitals and Health Care Location: Dallas, TX Estimated Salary: $55,000.00 - $63,000.00 Responsibilities Experience in an...
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Customer Service Specialist
1 week ago
Dallas, United States Lala Full timeCustomer Service/Consumer Specialist Join LALA U.S. as a Customer Service/Consumer Specialist and play a key role in ensuring excellent service and support for our customers and internal teams. You'll process high-volume orders, manage product inquiries, and support quality systemsall while helping maintain LALA's commitment to food safety and customer...
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Customer Service Specialist
4 weeks ago
Dallas, United States Spectra Gutter Systems Full timeCustomer Service Specialist Spectra Gutter Systems Founded in St. Petersburg, Florida in 1978, we are celebrating 45 years of leadership and innovation in the sheet metal and aluminum rainware manufacturing and contractor?direct industry. Spectra Gutter Systems moved to Atlanta in 1992 and transformed our manufacturing and distribution organization from a...
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Customer Service Specialist
2 weeks ago
Dallas, United States PathAdvantage Full timeCustomer Service Specialist Local DFW pathology laboratory is currently seeking an experienced, professional Medical Billing Customer Service Specialist to join our growing team of experts in a fast-paced, dynamic medical/healthcare environment. Job Summary The ideal candidate will have a strong background in the medical claim cycle with the prioritization,...
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Customer Service Specialist
4 weeks ago
Dallas, United States Evolution Motion Solutions Full timeJoin to apply for the Customer Service Specialist role at Evolution Motion Solutions. Description The Customer Service Specialist is the primary point of contact for customers, providing support and information on company products and services. They resolve customer issues, communicate solutions, and gather necessary information to address inquiries. By...
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CSC Customer Service Specialist
3 weeks ago
Dallas, United States Baylor Scott & White Health Full timeServes as the critical point of contact for public and internal customers. Properly greets and records requests. Acts as the link between customers and hospital departments for problem resolution. Efficiently performs duties related to directory assi Customer Service Specialist, Customer Service, Specialist, Retail, Healthcare
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Customer Service Specialist
3 weeks ago
Dallas, United States Sutherland Full timeCustomer Service Specialist Sutherland is on the lookout for team-oriented and results-driven people to join us as Customer Service Specialist. These forward-thinkers will be responsible for efficiently managing client accounts by taking ownership of account handling, maintenance, collection and liquidation for assigned portfolios. The Sutherland team is...
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Customer Service Specialist *ASAP*
4 weeks ago
Dallas, United States Hustle Notice Biz Full timeCustomer Service Specialist *ASAP*Department: Swipe Say Easy Employment Type: Full Time Location: Dallas, TX Compensation: $17.00 - $27.00 / hour DescriptionLocation: Dallas, TX Employment Type: Full-Time Salary Range: $17.00 - $27.00 hourly (based on experience) Position Overview Swipe Say Easy We are seeking a dedicated and enthusiastic Customer Service...
