Director of eCommerce Strategy

4 weeks ago

Santa Monica, United States Dyrdek Machine Full time

Director of eCommerce and Digital Strategy

Company Overview

Momentous is a dynamic, fast-growing human performance company offering the highest quality supplements designed to enhance physical and cognitive well-being. At Momentous, we believe that people at their best will produce a positive impact in their personal lives, communities, and, ultimately, the world. No matter our customer's goal or what they want to achieve, we are on a relentless quest to help them get there. We work with some of the greatest minds in science and athletic performance who tap into the latest research and real-world experience to create a portfolio of products designed with one common goal—to help our customers be their best.

What we’re proud of:

Best in the field. We have built an advanced network of world-renowned experts in the field of human performance. Trusted and used by the best. We are honored to work with more than 150 teams in professional and NCAA sports, including Super Bowl and Stanley Cup Champions, and Tour de France winners. Push what’s possible. We were named to the prestigious Inc. 5000 list as one of the fastest-growing companies in the US in 2023.

POSITION SUMMARY:

Momentous is looking for a Director of eCommerce and Digital Strategy, which will report to the Head of eCommerce and Digital Marketing. Our vision is to create a best in class customer experience for customers shopping on livemomentous.com. This role will manage, govern, and optimize our effort to grow DTC sales by redefining the customer journey. This includes

increasing the number of customers the team interacts with, increasing the conversion rate and average order value of those interactions, and assuring those customers are satisfied with their experience. Additionally, this role will be key in driving innovations in how we reach customers and optimizing the operational cost structure of our efforts. Our ideal candidate has a deep understanding of customer psychology and prioritizes sales, the customer experience and the customer journey in their strategic approach.

RESPONSIBILITIES:

Understand our customer:

Develop a deep understanding of our customers, their behaviors and purchase journeys Utilize data-driven insights and marketing psychology best practices to make informed decisions about product positioning, category management, and upsells/cross-sells to increase AOV and conversion

Own and optimize website:

Work cross-functionally and with our agency partners to design, develop and optimize the Momentous website and landing pages, ensuring a seamless, user-friendly experience Develop and execute merchandising strategies to maximize product visibility, enhance the customer journey, and drive sales through upsells/cross-sells Oversee our CRO strategy and execution by conducting A/B testing and analyzing user behaviors to improve our UI/UX

Monitor and report on site health:

Define, develop, and monitor eCommerce metrics, measuring the performance of the site to guide strategic recommendations Track site health and provide strategic insights to leadership

Enhance subscription experience:

Manage and optimize our subscription experience, leading to more customers through the purchase journey from one-time purchasers to subscribers Identify and execute strategies to reduce churn

Partner cross-functionally:

Collaborate with product, marketing, operations and growth teams to optimize product assortment and positioning Work with marketing team to implement website enhancements, functionality improvements, new features, and content and creative in line with SEO best practices Build a strong relationship with our customer support and operations teams to ensure that our experience exceeds expectations after an order is placed online

QUALIFICATIONS:

Bachelor's Degree 10+ years of directly related experience in eComm sales or digital marketing Experience leading an eComm team at a DTC Retail, CPG, or similar company Demonstrated track record with CRO and increasing AOV Proven ability to manage a high performing team Strong understanding of customer psychology and behavior Demonstrated ability to balance operations and implement strategic/innovative solutions

Benefits

Our fast-paced, high growth environment creates a strong opportunity for professional development born from evolving experiences Competitive cash compensation plus employee stock options Health/Vision/Dental Unlimited PTO Generous set of observed holidays (16 days of office closure in 2024) $1,000 annual perks program to support a high performance lifestyle Access to $2,400 worth of Momentous products and merchandise annually, and a generous employee discount for anything beyond that

LOCATION

This is a hybrid position out of our Santa Monica, CA office, and requires travel quarterly. Relocation support to be provided if needed.

EQUAL EMPLOYMENT OPPORTUNITY

Momentous provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to bringing together individuals from different backgrounds and perspectives, and providing employees with a safe and welcoming work environment where everyone can thrive. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Powered by JazzHR

DRLduFN9zt #J-18808-Ljbffr

  • Director, Creative Strategy, Ecommerce

    4 weeks ago

    Santa Monica, United States Universal Music Group Full time

    We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording...

  • Director of eCommerce Strategy

    4 weeks ago

    Santa Monica, United States Momentous Full time

    Director of eCommerce and Digital Strategy COMPANY OVERVIEW Momentous is a dynamic, fast-growing human performance company offering the highest quality supplements designed to enhance physical and cognitive well-being. At Momentous, we believe that people at their best will produce a positive impact in their personal lives, communities, and, ultimately, the...

  • eCommerce Data Analytics Manager

    4 weeks ago

    Santa Monica, United States Momentous Full time

    eCommerce Data Analytics Manager Company Overview: Momentous is a dynamic, fast-growing human performance company offering the highest quality supplements designed to enhance physical and cognitive well-being. At Momentous, we believe that people at their best will produce a positive impact in their personal lives, communities, and, ultimately, the world. No...

  • Head of Ecommerce

    4 weeks ago

    Santa Monica, CA, United States Forsyth Barnes Full time

    Brief Overview: Forsyth Barnes are currently working with a rapidly growing fashion brand who are looking for a Head of Ecommerce, you will be responsible for owning the trade calendar, delivering and forecasting sales growth, utilising data and analytics to make informed decisions and drive category performance and product sell through. The business...

  • ECommerce & Online Fulfillment

    4 weeks ago

    Santa Monica, CA, United States Forsyth Barnes Full time

    Forsyth Barnes are currently working with a rapidly growing fashion brand who are looking for a Head of Ecommerce, you will be responsible for owning the trade calendar, delivering and forecasting sales growth, utilising data and analytics to make informed decisions and drive category performance and product sell through. Head of Ecommerce -...

  • Director, International Digital Strategy

    7 days ago

    Santa Monica, California, United States Universal Music Group Full time

    We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording...

  • Director, International Digital Strategy

    2 months ago

    Santa Monica, United States Universal Music Group Full time

    We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording...

  • Director, International Digital Strategy

    1 day ago

    Santa Monica, United States Universal Music Group Full time

    We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording...

  • Director of Product

    1 week ago

    Santa Monica, United States SUGARED + BRONZED Full time

    **About SUGARED + BRONZED** SUGARED + BRONZED revolutionized airbrush tanning with a proprietary solution and revived an all-natural, ancient Egyptian form of hair removal called sugaring. S+B is a one-stop shop to prepare for any vacation, wedding, red carpet event — or to simply feel like your best self. We’re extremely passionate about providing...

  • Director of Product

    18 hours ago

    Santa Monica, United States Liven Pty Full time

    SUGARED + BRONZED revolutionized airbrush tanning with a proprietary solution and revived an all-natural, ancient Egyptian form of hair removal called sugaring. S+B is a one-stop shop to prepare for any vacation, wedding, red carpet event or to simply feel like your best self. Were extremely passionate about providing exceptional services in beautiful,...

  • Director, Corporate Strategy

    4 weeks ago

    Santa Monica, California, United States Activision Blizzard Full time

    Job Title:Director, Corporate Strategy & Business DevelopmentRequisition ID:R006159Job Description:Job Title: Director, Corporate Strategy & Business DevelopmentReporting To: Chief Strategy OfficerDepartment: Corporate Strategy & Business DevelopmentLocation: Santa Monica, CAYour PlatformActivision Blizzard plays a centralized role in the creation of epic...

  • Director, Corporate Strategy

    3 weeks ago

    Santa Monica, California, United States Activision Blizzard Full time

    Job Title:Director, Corporate Strategy & Business DevelopmentRequisition ID:R006159Job Description:Job Title: Director, Corporate Strategy & Business DevelopmentReporting To: Chief Strategy OfficerDepartment: Corporate Strategy & Business DevelopmentLocation: Santa Monica, CAYour PlatformActivision Blizzard plays a centralized role in the creation of epic...

  • Brand Director

    2 weeks ago

    Santa Monica, United States Boosted Commerce Full time

    _**CANDIDATE SHOULD LIVE IN THE LOS ANGELES AREA.**_ **Brand Director, FoxyBae** At Boosted we buy, build, and grow beauty, health, and wellness ecommerce native brands. FoxyBae is our largest beauty brand, and we are looking to hire a Brand Director to help propel it to the next level of growth. The Brand Director, FoxyBae is a senior brand level role at...

  • Ecommerce Site Merchandiser

    2 days ago

    Santa Ana, United States WORLDWIDE GOLF SHOPS LLC Full time

    Worldwide Golf is hiring for our new Ecommerce Site Merchandiser position! This is a full-time position that is fully onsite at our corporate office in Santa Ana, CA. With over 100 golf retail locations and a growing portfolio of golf e-commerce sites, Worldwide Golf is one of the largest golf companies in the US, and we’re growing! **What We Offer**: -...

  • Director of Product

    4 weeks ago

    Santa Monica, CA, United States Liven Pty Full time

    SUGARED + BRONZED revolutionized airbrush tanning with a proprietary solution and revived an all-natural, ancient Egyptian form of hair removal called sugaring. S+B is a one-stop shop to prepare for any vacation, wedding, red carpet event — or to simply feel like your best self. We’re extremely passionate about providing exceptional services in...

  • Jr. SDR

    6 days ago

    Santa Monica, United States Klickly Full time

    Klickly is a fast-growing, award-winning startup that is revolutionizing eCommerce. Based in the heart of Silicon Beach in Santa Monica CA, Klickly has created the world’s only full-funnel consumer data software platform, built to power customer acquisition for leading consumer brands. Named by USA Today as a "BEST 25 COMPANIES IN LA," Klickly is a company...

  • Jr. SDR

    6 days ago

    Santa Monica, United States Klickly Full time

    Klickly is a fast-growing, award-winning startup that is revolutionizing eCommerce. Based in the heart of Silicon Beach in Santa Monica CA, Klickly has created the world’s only full-funnel consumer data software platform, built to power customer acquisition for leading consumer brands. Named by USA Today as a "BEST 25 COMPANIES IN LA," Klickly is a company...

  • Creative Director

    1 month ago

    Santa Monica, United States Top Interactive Agencies Full time

    At RED, we are fascinated by what’s next. We live to do amazing work; we mix equal parts strategy, creative and technology to build the campaigns, experiences and applications that produce results and get people talking. In order to be the best at what we do, we look for the most dedicated, passionate and talented people to join our team. Position...

  • Creative Director

    1 week ago

    Santa Monica, United States Top Interactive Agencies Full time

    At RED, we are fascinated by what’s next. We live to do amazing work; we mix equal parts strategy, creative and technology to build the campaigns, experiences and applications that produce results and get people talking. In order to be the best at what we do, we look for the most dedicated, passionate and talented people to join our team. Position...

  • Director, Fp&a, Business Strategy

    2 weeks ago

    Santa Monica, United States Lionsgate Full time

    **Department**:Sales & Distribution**Location**:Santa Monica, CA, US, 90404**Summary of Position** - The Director, FP&A - Motion Picture Group will play a critical role in supporting the team with the opportunity to learn about Motion Picture Finance. This role will work within the Business Strategy & Planning team as well as across departments such as...