eCommerce Data Analytics Manager

4 weeks ago


Santa Monica, United States Momentous Full time

eCommerce Data Analytics Manager

Company Overview:

Momentous is a dynamic, fast-growing human performance company offering the highest quality supplements designed to enhance physical and cognitive well-being. At Momentous, we believe that people at their best will produce a positive impact in their personal lives, communities, and, ultimately, the world. No matter our customer's goal or what they want to achieve, we are on a relentless quest to help them get there. We work with some of the greatest minds in science and athletic performance who tap into the latest research and real-world experience to create a portfolio of products designed with one common goal—to help our customers be their best.

What we’re proud of:

Best in the field. We have built an advanced network of world-renowned experts in the field of human performance. Trusted and used by the best. We are honored to work with more than 150 teams in professional and NCAA sports, including Super Bowl and Stanley Cup Champions, and Tour de France winners. Push what’s possible. We were named to the prestigious Inc. 5000 list as one of the fastest-growing companies in the US in 2023.

Position Summary:

Momentous is looking for an eCommerce Analytics Manager to support data analytics and reporting across the business. In this role you will be responsible for collecting, analyzing, and interpreting data to provide valuable insights and recommendations to improve business performance. This position reports to the Senior Director of eCommerce but you will collaborate across teams to ensure leadership is able to track the health of the business. We are looking for someone who loves working with data, is detail-oriented, and is extremely analytical with the ability to interpret data and translate insights into actionable strategies. The ideal candidate has been an eCommerce Analytics Manager in a fast-paced environment, ideally at an early stage start-up.

This role supports Momentous’ mission of democratizing high performance by ensuring our data and reporting is accurate so we can make informed decisions to help serve our customer the knowledge, guidance, and tools needed for them to be their best.

Responsibilities:

Develop and execute a strategy to organize data into a central data warehouse that can be accessed across the team Gather and organize data from multiple sources into data warehouse, including website sales and analytics, subscriptions, email, paid media platforms, and more Oversee the security and privacy of customer data in compliance with relevant regulations and best practices Develop reports and automated dashboards to track performance on KPIs Analyze and interpret data to identify trends and patterns on KPIs and provide actionable insights Forecast sales based on historical trends and help the leadership team track against goals on a weekly, monthly, quarterly and annual basis Collaborate with marketing/eCommerce, growth, operations, and financeto ensure they have the data they need to run their business units Support on key projects that drive sales or margin improvement (e.g., demand planning, inventory optimization, pricing analysis, paid marketing performance, CRO, etc.) Create a system for the team to request, assess and prioritize new data projects and needs across the business

Qualifications:

Several years of experience in data analysis and reporting, preferably at a fast-paced, early-stage eCommerce brand Highly analytical with the ability to interpret data and translate insights from complex data sets into actionable strategies Expert in Microsoft Excel (including macros and scripts) and SQL Proficient with data visualization tools (e.g., Tableau and Google Data Studio) Understanding of Shopify, Recharge and Klaviyo is preferred Excellent communication and collaboration skills to work effectively cross-functionally and with agency partners Strong business acumen with the ability to read and comprehend an eCommerce P&L Action-oriented with a high tendency testing & learning Passion for a high performance lifestyle including personal knowledge and curiosity for supplements and sports nutrition Bachelor's degree in Economics, Statistics, Business Administration, or a related field (Master's degree preferred)

Benefits:

Our fast-paced, high growth environment creates a strong opportunity for professional development born from evolving experiences Competitive cash compensation plus employee stock options Health/Vision/Dental Unlimited PTO Generous set of observed holidays (16 days of office closure in 2024) $1,000 annual perks program to support a high performance lifestyle Access to $2,400 worth of Momentous products and merchandise annually, and a generous employee discount for anything beyond that

Location:

This is a hybrid position out of our Los Angeles office, and requires travel once a quarter. Equal Employment Opportunity: Momentous provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to bringing together individuals from different backgrounds and perspectives, and providing employees with a safe and welcoming work environment where everyone can thrive. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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