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Customer Service Representative
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Shreveport, Louisiana, United States Teleperformance Full timeJob Title: Customer Service RepresentativeAt Teleperformance, we're looking for a skilled Customer Service Representative to join our team.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Utilize problem-solving skills to troubleshoot equipment and system problems.Enter customer data into various software...
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Shreveport, Louisiana, United States ADT Taco Bell Full timeJob SummaryWe are seeking a friendly and helpful Customer Service Representative to join our team at ADT Taco Bell. As a key member of our restaurant staff, you will be responsible for providing excellent customer service, preparing and serving food and beverages, and maintaining a clean and safe work environment.ResponsibilitiesProvide friendly and accurate...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Shreveport, United States Dorman Products Full timeJob Summary At SuperATV we are working to WOW our customers with innovative, race-tested products and world-class customer service. Currently, we have an opportunity for a talented and competitiveCustomer Service Representativewho thrives in a fast-paced environment. This critical role will help continue SuperATV's growth and impact in the off-roading...
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Insurance Customer Service Representative
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Customer Service Representative
2 months ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Job Description: WELCOME TO GERBER COLLISION & GLASS - LYNBROOK BLVD, SHREVEPORT, LA Pay ranges from $29,000 to $39,000 + depending on experience and location Come and work at a Beautiful Collision Shop SHOP HAS AC (Never work in a hot place again) STATE OF THE ART EQUIPMENT $$ EMPLOYEE REFERRAL BONUS'S FOR ESTIMATOR, BODY TECHNICIANS, & GM's (BRING YOUR BUDDY w/YOU AND GET AN ADDED BONUS). CUSTOMER SERVICE MANAGERS ~ NOW IS YOUR TIME COME MAXIMIZE YOUR ABILITIES, GROWTH, AND $$$$$ by joining the Nation’s Best Team The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurance companies while providing all components of administrative support for the Repair Facility Team. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to disassemble vehicles for repairs. Prepare RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list, and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). Record all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type. Confirm car rental information and update CCC One with rental car usage information. Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One. Education And/or Experience Required High School Diploma or GED (General Education Diploma) Minimum: 1 year experience in a similar role such as administrative assistant. Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Required Skills/Abilities Ability to function well in a fast-paced environment, demonstrating multitasking ability while under pressure. Strong attention to detail with a high degree of accuracy. Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service. Other Requirements Valid driver’s license. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Competitive Pay Plans Medical, Prescription Drug, Dental & Vision Insurance 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Paid Vacation & Holidays Continuing Education Opportunities Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. #J-18808-Ljbffr
