Patient Svc Rep-Escondido-Orthopedics

4 months ago

Escondido, United States Palomar Health Medical Group Full time

Requisition ID

38243

Department

Orthopedics

Location

Escondido, California

Union

Not Applicable

Salary Range

20.00 - 28.00

Job Type

Full-Time

Shift

Day

Hours Per Shift

8

Hours Per Pay Period

80

Description

The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients, answering phones, documenting accurate patient information and ensuring overall patient flow. The PSR will schedule walk-in appointments, ensure accurate patient insurance information, explain billing procedures, collect co-payments, deductibles and co-insurance, prepare/file patient forms, and process medical records.

ESSENTIAL FUNCTIONS:
* With a friendly disposition and tone, greets and checks in patients when they arrive to the office and/or guides patient through self-service kiosks.
* Maintains a high-level of customer service with patients and their family members, staff, and providers.
* Answers heavy volume of calls internally and incoming calls from referring providers; resolves call queries promptly.
* Ensures patient completes required forms, obtains necessary signatures, and accurately enters patient information for registration.
* At time of service, ensures all insurance, personal and health information is verified. Scans insurance card and ID into patient's file.
* Responsible for out-bound calling regarding missed appointments, to follow-up with tasked messages, outreach, Medicare wellness visit scheduling, TransactRx authorizations and Arch-to-Arch. Graybill and SCMG referrals.
* Ensures smooth patient flow by monitoring daily scheduling, scanning lobby for waiting patients, and following-up with Back Office staff as needed. Straightens lobby area to ensure a positive and professional environment for patients.
* Collects patient insurance co-payments, co-insurance, deductibles, and prior balances as well as explains payment policy/billing procedures and patient financial responsibility.
* Prepares and files patient forms while protecting patient personal health information according to HIPAA requirements.
* Balances daily monies and receipts, ensures accuracy of batch summaries, and creates deposits.
* Makes recommendations to improve processes and procedures with a focus on improving patient flow, patient satisfaction, and quality.
* Monitors, manages, and routes patient portal messages.
* Serves as department receptionist for outside vendors and contractors.
* Completes other duties as assigned

REQUIREMENTS: High School diploma or GED, and minimum one year of experience in a customer service position, preferably in a medical practice setting. Working knowledge of contracted insurances, patient benefits, and third party requirements preferred. Experience answering telephones and computer proficiency required.

We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.

  • Patient Svc Rep

    2 months ago

    Escondido, United States Palomar Health Medical Group Full time

    Requisition ID 39435 Department $job.departmentName Location Escondido, California Union Not Applicable Salary Range 21.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting &...

  • Commercial HVAC Assistant

    7 days ago

    Escondido, California, United States Five Star Svc Co Full time

    Five Star Svc Co is committed to providing excellent customer service and delivering high-quality HVAC solutions in Escondido and surrounding areas.Job OverviewInstall and maintain residential and commercial HVAC systemsWork collaboratively with colleagues to achieve project goalsParticipate in ongoing training and professional developmentRequirements and...

  • NCR-Patient Svc Rep

    1 month ago

    Escondido, United States Palomar Health Medical Group Full time

    Requisition ID 39598 Department Radiology-NCRA CIT 1955 Location Escondido, California Union Not Applicable Salary Range 21.00 - 28.00 Job Type Full-Time Shift Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients, answering...

  • Residential HVAC Technician

    7 days ago

    Escondido, California, United States Five Star Svc Co Full time

    About the RoleFive Star Svc Co is a family-owned and operated residential and commercial HVAC company based in Escondido. We are dedicated to providing top-notch services to our customers, and we're looking for talented individuals like you to help us achieve this goal.As an HVAC Technician, you will play a crucial role in delivering exceptional customer...

  • Per Diem Physical Therapist

    2 weeks ago

    Escondido, California, United States Lifepoint Health Full time

    Physical Therapist Per Diem Opportunity at Palomar Health Rehabilitation InstituteLifepoint Health is seeking a skilled and compassionate Physical Therapist to join our team at Palomar Health Rehabilitation Institute in Escondido, California. As a per diem Physical Therapist, you will play a vital role in providing high-quality care to patients recovering...

  • HVAC Installation Specialist

    6 days ago

    Escondido, California, United States Five Star Svc Co Full time

    Job OverviewWe are seeking a skilled HVAC Installation Specialist to join our team at Five Star Svc Co in Escondido.Estimated Salary: $45,000 - $60,000 per year.ResponsibilitiesAssist with the installation of residential HVAC systems, ensuring timely completion and high-quality results.Maintain a safe and clean work environment, adhering to company standards...

  • Commercial HVAC Installation Team Lead

    7 days ago

    Escondido, California, United States Five Star Svc Co Full time

    Job DescriptionFive Star Svc Co is a family-owned and operated residential and commercial HVAC company based in Escondido. We are currently seeking a highly skilled HVAC Commercial Lead Installer to join our team.Key Responsibilities:Design and implement commercial HVAC systems, ensuring optimal performance and energy efficiencyLead a team of technicians on...

  • Patient Svc Rep-Citracado-OBGYN

    2 months ago

    Escondido, United States Palomar Health Medical Group Full time

    Requisition ID 38354 Department OB/GYN Location Escondido, California Union Not Applicable Salary Range 21.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in...

  • Therapy Professional in Escondido

    4 weeks ago

    Escondido, California, United States Lifepoint Health Full time

    Lifepoint Health is a leading provider of healthcare services in rural communities.About the RoleAs a Speech Language Pathologist at our rehabilitation institute, you will play a vital role in delivering high-quality care to patients with complex needs.We are seeking a dedicated professional to join our team in Escondido, California. The successful candidate...

  • Commercial HVAC Installation Team Leader

    7 days ago

    Escondido, California, United States Five Star Svc Co Full time

    Are you a motivated and experienced HVAC professional looking for a new challenge? Do you have what it takes to lead a team of skilled technicians on complex commercial projects? We are seeking a seasoned Commercial HVAC Installation Team Leader to join our team at Five Star Svc Co in Escondido.Key Responsibilities:Lead a team of 2-3 technicians on...

  • Lead Installer

    7 days ago

    Escondido, California, United States Five Star Svc Co Full time

    We are seeking a skilled and experienced Lead Installer - Commercial HVAC Systems to join our team at Five Star Svc Co in Escondido. As a key member of our commercial services team, you will be responsible for leading the installation of complex HVAC systems, overseeing team members, and ensuring exceptional customer service.Key Responsibilities:Lead a team...

  • Communication Specialist

    4 weeks ago

    Escondido, California, United States Lifepoint Health Full time

    Comprehensive Rehabilitation ProgramsLifepoint Health is dedicated to providing exceptional care to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network.About the RoleWe are seeking a highly skilled Speech Language Pathologist to join our...

  • HVAC Commercial Lead Specialist

    4 days ago

    Escondido, California, United States Five Star Svc Co Full time

    We are seeking a highly skilled HVAC Commercial Lead Specialist to join our team at Five Star Svc Co in Escondido. This is a challenging role that requires leadership skills, technical expertise, and the ability to manage multiple projects simultaneously.Job Responsibilities:Oversee the installation of commercial HVAC systems, including equipment, ductwork,...

  • Communicative Therapist in Escondido, CA

    4 weeks ago

    Escondido, California, United States Uniti Med Full time

    Job Title: Communicative Therapist in Escondido, CAAbout Uniti MedWe are a professional healthcare organization dedicated to providing high-quality services to our clients. Our mission is to deliver exceptional care and support to those in need.SalaryThe salary for this position will be based on 8 hour shifts and 40 hours per week, with a tax-free stipend...

  • Cath Lab Technologist Position in Escondido, California

    4 weeks ago

    Escondido, California, United States Focus Staff Full time

    Job Title: Cath Lab Technologist Position in Escondido, CaliforniaWe are seeking a skilled Cath Lab Technologist to join our team at Focus Staff in Escondido, California. This is a contract/temporary/travel position that requires 13 weeks of commitment.About the Job:This position involves observing cardiac rhythms of patients on monitors, running and posting...

  • RN Private Duty Nursing

    3 months ago

    Escondido, United States Maxim Healthcare Service Full time

    Private duty nursing (PDN) allows medically fragile patients to receive quality, skilled nursing care in the comfort of their home: a setting preferred by most patients and their families. Escondido CA 92025 RN/LVN Peds/G-tube Sat-Sun 8am-8pm RN $37-$39 Escondido CA 92025 RN Peds/G-tube/Behaviors Tues-Fri Wed 8am-8pm,...

  • RN Private Duty Nursing

    2 days ago

    Escondido, United States Maxim Healthcare Service Full time

    Private duty nursing (PDN) allows medically fragile patients to receive quality, skilled nursing care in the comfort of their home: a setting preferred by most patients and their families. Escondido CA 92025 RN/LVN Peds/G-tube Sat-Sun 8am-8pm RN $37-$39 Escondido CA 92025 RN Peds/G-tube/Behaviors Tues-Fri Wed 8am-8pm, Thurs 12:30pm-8:30pm,...

  • Nursing Assistant

    2 weeks ago

    Escondido, California, United States Vivo HealthStaff Full time

    We are seeking a skilled Nursing Assistant to join our team in Escondido, California. As a key member of our healthcare team, you will play a vital role in ensuring the comfort, dignity, and well-being of our patients.Key ResponsibilitiesParticipate in patient assessments and monitoring, reporting on personal care services provided and changes noted in...

  • Expert Speech Therapist for Escondido Travel Assignment

    4 weeks ago

    Escondido, California, United States GLC On-The-Go Full time

    Travel Speech Language Pathologist Job in Escondido, CaliforniaWe are seeking a skilled Speech Language Pathologist to join our team for a travel assignment in Escondido, California.About the RoleThis is a fantastic opportunity for a highly motivated and experienced Speech Language Pathologist to work with patients in a dynamic healthcare setting. As a...

  • Travel Therapist Position in Escondido, CA

    4 weeks ago

    Escondido, California, United States Advantis Medical Full time

    Job OverviewWe are seeking an experienced Speech Language Pathologist to join our team for a travel position in Escondido, California.About the JobThe selected candidate will work at Palomar Health & Rehab, providing high-quality care to patients and ensuring their well-being and recovery.Job DetailsFacility: Palomar Health & RehabLocation: Escondido,...