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Customer Service Representative
1 month ago
Customer Service Representative (Tuesday-Saturday 8am-5pm EST)- Remote (AL; Atlanta; ...) What’s the role? The Customer Service Representative is responsible for providing exceptional service to our clients via telephone, chat, and email. They will foster a customer centric culture as they identify customer-facing issues and implement dynamic solutions to solve them. They will be responsible for representing The Wellness Company’s mission and vision by executing on deliverables set to ensure a world-classcustomer experience. Here's what could be included in a typical day: Responsible for responding timely for prompt customer service solutions Answer order related questions, concerns, or issues via chat phone calls and email Handle updates to members accounts, such as adding/editing basic information Ensure clean and accurate data reporting to senior leadership using applicable software systems Resolve bottlenecks in turnaround time for orders by completing email responses Resolve technical issues with customer's online accounts Manage customer subscriptions while ensuring superb customer satisfaction Responsible for employee individual development plans, performance reviews, and goal setting processes REQUIRED SKILLS, EXPERIENCES, AND QUALIFICATIONS 5+ years in a customer service role required High School Diploma Required Experience working in a startup environment is a plus Technically savvy and quickly able to learn and navigate new software Familiar with Windows-based applications Must possess and be comfortable operating cellphone and laptop Team-oriented, customer service-focused and able to identify process improvements Advanced verbal/written communication skills Ability to express empathy and professionalism Responsive, reliable, and able to express assurance/confidence This role will work (Tuesday - Saturday, 8am-5pm EST timezone), Salary Position Equitability and inclusion are critical to The Wellness Company's success. As a Wellness Product Company, changing the health business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry's most talented people. We empower our employees to bring their whole selves to work because we know that diversity of skills, experience, and perspective drive innovation and is simply good business. As a strong proponent of diversity, equitability, and inclusion, The Wellness Company is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the team– help us change the health industries landscape and make a dent in the wellness universe. This is a full time position Personal Information * First name * Last name * Email Address City State Zip code * Phone number Attachments * Attach your Resume Attach Dropbox Paste Attach a Cover letter Attach Dropbox Other Information How did you hear about this position? #J-18808-Ljbffr
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Customer Service Representative
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Atlanta, Georgia, United States Luxottica Group Full timeThe Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and e Customer Service, Customer Service Representative, Representative, Skills, RetailEstimated Salary: $20 to $28...
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Atlanta, United States Focus of Georgia, Inc. Full timeFOCUS OF GA IS SEEKING A CUSTOMER SERVICE REPRESENTATIVE FOR OUR CLIENT IN THE ATLANTA AREA! Estimated Duration: 3 to 6 months or longer, depending on the need. Hourly Pay Rate: $16.00 an hour Work Schedule: Monday - Friday 8 AM - 4:30 PM Remote is a Customer Service Representative, Customer Service, Representative, Retail, Staffing
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Customer Service Representative
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Atlanta, United States CorDx Full timeCorDx is seeking a Customer Service Representative to join our team. The Customer Service Representative's daily tasks will include answering questions, guiding customers through troubleshooting, helping customers choose products, and handling inbound customer requests. Customer Service Representative Responsibilities: Answering customer inquiries via...
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Atlanta, United States Regal Management Full timeOur sales firm is currently seeking an energetic, outgoing, and entrepreneurial individual to join our team as a Customer Service Representative in the fast-paced, high-energy telecommunications industry. Our firm proudly works with some of the world’s largest and most renowned brands in technology and telecom. We passionately share our client’s mission...
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Atlanta, United States CorDx Full timeJob DescriptionJob DescriptionCorDx is seeking a Customer Service Representative to join our team. The Customer Service Representative's daily tasks will include answering questions, guiding customers through troubleshooting, helping customers choose products, and handling inbound customer requests. Customer Service Representative...
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Atlanta, United States CorDx Full timeJob DescriptionJob DescriptionCorDx is seeking a Customer Service Representative to join our team. The Customer Service Representative's daily tasks will include answering questions, guiding customers through troubleshooting, helping customers choose products, and handling inbound customer requests. Customer Service Representative...
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Atlanta, United States Regal Management Full time $42,000 - $54,000Job DescriptionJob DescriptionOur sales firm is currently seeking an energetic, outgoing, and entrepreneurial individual to join our team as a Customer Service Representative in the fast-paced, high-energy telecommunications industry. Our firm proudly works with some of the world’s largest and most renowned brands in technology and telecom. We passionately...
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Atlanta, United States Estes Services Full timeUsing proper telephone etiquette and techniques to answer customer calls in a timely, polite and professional manner. Ensure a high degree of accuracy while processing customer requests. Proper booking of technicians and installers within Estes Servi Customer Service Representative, Customer Service, Representative, Retail, Service
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Atlanta, United States Monstera Talent Ltd Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeLocation: Atlanta, GAEmployment Type: Full-timeSalary: $900 - $1200 per weekAre you passionate about providing exceptional customer service and eager to make a difference? Our client is seeking dedicated Customer Service Representatives to join their team in Atlanta, GA. In this role, you will...
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Atlanta, United States Hobart Service Full timeJob DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best...
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Atlanta, United States HUB International Full timeContribute to the performance of the office by providing day-to-day administrative support to Brokerage Production Team. Responsibilities:Renewal Processing for Brokerage with Producer / Account Executive instructions:Update and Maintain agent and cl Customer Service Representative, Customer Service, Account Executive, Representative, Brokerage, Producer,...
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Atlanta, United States Georgia Department of Public Health Full timePay Grade: G - Click HERE for Video Who we are. We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. Customer Service, Customer Service Representative, Representative, Public Health, Program Director, Retail
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