Customer Service Representative
1 week ago
Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally.
Why Abacus?
- Competitive Pay Rates
- Excellent Culture
- Meaningful Employment
- Potential for Growth
- Abacus Staffing - Multi-Client General Staffing
- Abacus Solution Group - Professional Placement
- Harrison Richard Group - Accounting & Finance
- Abacus Security Services
Ideal Candidate will possess:
- Minimum of 6 months experience in this position
- Flexibility to align your experience with a broad range of assignments
- Meet physical, aptitude, educational and minimum experience criteria
Job Title: Customer Service Representative (Downtown Atlanta)
Pay Rate: $15 hourWork Schedule - Monday - Friday | 8:00AM-5:00PM
Position Status: Contractor Length of Assignment: Long term/Indefinite
Start Date: January 9, 2023Job Description The Customer Service Representative will report to a Customer Service Back Office Operations Supervisor under general supervision ensuring that frontline services are meet in a timely manner. In addition, the Customer Service Representative will provide team support to the Customer Service Back Office Operations when needed for other non-phone responsibilities. The representative will be stationed at the Retail Center at the SRTA headquarters in downtown Atlanta. Job Responsibilities and Performance Standards: 1.Maintains a consistent, high quality, customer-focused orientation. Excellent customer service for face-to-face interactions Communicates with all Agency personnel and customers professionally when conductingbusiness and providing services. Collaborates and confers with team members to resolve problems quickly. 2.Provide support for team when needed. Assist with other back office non-phone duties when needed. Preferred Qualifications: The candidate must have a minimum of two years face to face customer service experience and or retail experience. The candidate must possess SRTA's core values of Integrity, Innovation, Collaboration, Customer Focused and Diversity.
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