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Data Recovery Engineer

3 months ago

Novato, United States DriveSavers Full time

Seeking a candidate with 1-2 years of IT / Desktop Support and troubleshooting experience on the Windows PC platform who is excited to learn the art of data recovery.

Education
Associate/Bachelor Degree or equivalent work experience

Required Skills and Experience

  • 1-2 years experience in an IT / Desktop Support environment with an emphasis on corporate support
  • Experience with encryption software is a plus
  • Knowledge of MS Office products
  • Maintains knowledge of current technology
  • Experience and understanding of computer hardware components for troubleshooting and upgrading purposes
  • Using Terminal to complete tasks
  • Must have passion for staying ahead of current and future technologies
  • Excellent interpersonal, organizational, and communication skills
  • Great customer service skills are required as you will need to work with customers over the phone on some projects
  • Strong attention to detail
  • Able to work independently as well as part of a team
  • Able to analyze and evaluate customer needs
  • Able to prioritize and meet deadlines in a fast-paced environment
If you have some of the qualifications but not all, please tell us why you think you should be considered.

Benefits
  • Competitive Salary
  • Monthly Bonuses
  • 401K Retirement Plan
  • Medical Insurance
  • Dental and Vision Plan
  • Ongoing Training
  • Paid Holidays
  • Maternity/Paternity Leave
  • Events and Celebrations
  • Subsidized Stocked Refrigerator
  • Friendly Workspace
  • Green Business
From Employees on Glassdoor
  • Fun work environment, rewarding knowing that we get irreplaceable data back for customers.
  • Amazing work environment. Excellent incentives that encourage us all.
  • Friendly, inviting, and supportive work environment.
  • Great training, room for growth.
  • Engaging and manageable workload.
  • Each day brings new challenges with new and older technology.
  • Snacks and beverages are stocked regularly.
  • You feel valued as an employee. Comfortable work environment and strong incentives.
  • Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.
  • It's been great to work as an individual to make a difference to customers and work next to others with that same goal.
  • Small business with a work environment that feels like a family, while also being known as the leader in data recovery.