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Professional Services Consultant
3 months ago
Job Description
RoesselJoy Technology has partnered with an IT Security Organization looking to hire a full-time Professional Services Consultant. This role will Deliver onsite and remote software/hardware and consultative, professional services; you will provide customers with technical expertise for solution implementations - including customer discovery sessions, solution design, software installation and configuration, functional and integration testing, technical documentation, and knowledge transfer.
• Scope, design, and deploy customizations and integrations using Python, REST APIs, Graph QL, Postgres/SQL
• Lead value-added services, such as process automation, best practices, integration activities, etc.
• Provide routine adoption-based tasks, such as health checks and abbreviated training
• Function as a technical resource for best practices, customer (high-level) training, and how-to questions
• Participate in post-sales customer meetings, presentations, requirements gathering, and solution review
• Collaborate closely with internal stakeholders, including Customer Success, Support, Engineering, and Sales teams.
Requirements
• 5+ years of experience in networking and security systems
• 2+ years of professional services experience in network solution design and implementation is preferred
• Experience with customer-facing activities (pre/post-sale), as well as security and network consulting
• Hands-on system administration skills and experience with Linux
• Experience with Python, REST APIs, Graph QL, Postgres/SQL Kubernetes, and Docker
• Troubleshooting Linus K8s Docker of Log files
• Able to work independently with a group in a fast-paced environment
• Proven technical networking skills, including TCP/IP routing, firewall, public & private cloud technologies
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