Physician Liaison

7 days ago

Fort Mill, United States Oncology Specialists of Charlotte Full time

Oncology Specialists of Charlotte (OSC) is an independent medical oncology practice treating cancer and blood disorders with two offices in Charlotte. Since 2000, OSC has provided leading-edge, compassionate care with a model of quality-innovative treatments for survivorship in cancer and management of blood disorders. The physicians and staff take part in multi-disciplinary care, clinical trials, and peer boards at the hospital, as well as collaborating care with Duke and MD Anderson for the highest level of clinical cancer therapy trials. The OSC team understands the profound impact of cancer on the lives of patients, families, and caregivers and produces the best outcome in delivery and management of healthcare while containing cost factors without excessive healthcare spending and waste. Work for nominated Charlotte Top Doctors in Oncology We offer a friendly work environment that includes free lunches, PTO, 401k, company-sponsored insurance and health savings account.Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.Job Description:About the RoleThe Physician Liaison is responsible for devising and implementing a strategic plan to maintain and increase referrals from healthcare providers within their designated territory. This role heavily emphasizes the use of data for analysis, targeted outreach, and territorial expansion. The Physician Liaison must achieve predetermined growth objectives within their specified region, demonstrating a thorough grasp of the oncology landscape.ResponsibilitiesDevelop new referral networks while nurturing relationships with current referring physicians.Initiate and maintain regular communication with referring providers and/or their office staff through various channels including peer-to-peer interactions, routine or follow-up visits, emails, and phone calls.Utilize Salesforce and OneAnalytics to analyze market trends, monitor new patient volumes, develop territory plan, and track new patient growth. Achieve weekly visit targets and promptly record activity in Salesforce.Review monthly performance results, implement monthly variance reporting, and monitor, review, and report on all activity and outcomes.Identify and address any workflow/system issues that hinder/slow the process for referring providers.Serve as the point of contact and work alongside the physician organization groups for the practice.Assist in coordinating community speaking events for physicians and clinical staff.Distribute competitive intelligence, covering factors impacting the territory, business threats, and pertinent information, to the relevant practice leadership.Reports to the OneOncology Liaison leadership team to ensure seamless collaboration and achieve mutually beneficial outcomes.Other duties and special projects as assigned.Skills & AbilitiesExcellent verbal and written communication skills.Proficient with CRM and market analytics reporting, preferably SalesforceAbility to pull general analytical territory reports associated with the appropriate reporting tools and job functions.Strong knowledge of both Oncology and Non-Oncology Infusion Treatments a plus.Ability to work cooperatively.Initiative-taking, solution-oriented, and empathic to our patient population.Experience with marketing and communications.Strong computer skills; in Excel, Word, and PowerPointComfortable traveling locally 80% of the work week.Easily adjust to change.RequirementsBachelor's Degree and 3-5 years of relevant experience within Oncology or the healthcare industry.May consider without bachelor's degree with additional relevant experience of 4+ years (equaling 8 years of experience).

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