Relationship Manager

1 day ago

Chicago, United States AmTrav Full time
Who we are:

Well, we definitely aren't Google.

AmTrav is, firstly, a growing business travel management company with an emphasis on the personal. We bring people together and help people get more done. How? By using superior technology to disrupt our legacy industry and bring it into the 21st century, without sacrificing the human touch. Really. Here at AmTrav, we don't like to mince words or try to be anything other than what we are. And what we are is unconventional, unique, brazen, and a good time (if we do say so ourselves).

Working with us isn't likely something you've experienced before. We're laid back and welcoming, with a firm grasp on results-driven work. We don't want to hold your hand or look over your shoulder, but we expect the greatness that we know is in you, and exists in everything we do. That might sound a little dramatic, but we take our work seriously (we just think it doesn't have to always feel so serious).

Travel Perk Acquisition

In June of this year, Travel Perk acquired Amtrav. Amtrav remains its own company under the Travel Perk umbrella. With the acquisition, we are now a global company with a diverse customer base-and we want to ensure that the people behind our product reflect that.

Learn more about the acquisition here .

About the Role

We are looking for a customer-oriented and result-driven candidate to join our Relationship Management Team. As an Relationship Manager at AmTrav, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role you will be responsible for a portfolio of small and medium sized accounts within the North American market. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard.

What you will do:
  • Own a portfolio of SMB (small and medium) customers and develop a high level of customer engagement with your contact and key decision makers within your accounts.
  • Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximizes their usage of AmTrav
  • Identify growth opportunities and develop your portfolio by adding new business opportunities
  • Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders
  • Be an expert on the portfolio of AmTrav products in order to meet & exceed quarterly targets of Up / Cross-selling
  • Develop strong relationships with your clients that will shape their business travel programmes
  • Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
  • Act as a key contact between the internal AmTrav teams and the Relationship Management Team, to ensure product integrations during roll-outs are as smooth as possible.
  • Effectively prioritize your time in order to maximize impact in key business areas.
Requirements

What you need to have:
  • Bachelor's degree in Business Administration, Hospitality, or a related field (or equivalent experience).
  • 2+ years in a professional client relationship role within a corporate travel environment.
  • Outstanding presentation & communication skills and the ability to build deep relationships.
  • Great prioritization and time management skills
  • Result oriented mindset while keeping customer satisfaction as your top priority
  • Great ability to analyze and translate data for your customers
On top of that, you will only be the right candidate if you are:
  • Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology
  • Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don't play political games, and care more about the team's success than about your own career gains
  • Focused and determined: You don't let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around
  • You seek feedback early and often and are open to both give and take constructive and direct criticism.

How We Work:

At AmTrav, we believe in the power of bringing people together for real-life (IRL) connections. We take an IRL-first approach to work, which means you'll be expected to work in person at least three days a week. Therefore, you should live within commuting distance of one of our offices in Chicago, Los Angeles, or Boston. Meeting in person strengthens connectivity, productivity, and creativity, making us a better workplace overall and has the added benefit of building bridges

Benefits:

We respect work-life balance and offer flexible schedules, alongside competitive salaries. Our fantastic benefits include:

Competitive compensation, including equity in TravelPerk

Generous vacation days so you can rest and recharge

Comprehensive benefit plans covering medical, dental, vision, and life

Financial benefits like 401k or Roth with company matching, and HSA or FSA plan.

Global presence and hybrid working style

Unforgettable TravelPerk events, including travel to one of our hubs

Learning and professional development opportunities

Exponential growth opportunities

Paid maternity/paternity leave

IATAN Travel Agent membership with discounts on travel worldwide.

Competitive Salary + incentives

We're an equal opportunity employer, meaning you're welcome at AmTrav regardless of your appearance, where you're from, or anything else that makes you you.

  • Investment Relationship Manager

    22 hours ago

    Chicago, Illinois, United States William Blair Full time

    About the Role:As a Senior Client Relationship Manager at William Blair, you will be responsible for building and maintaining strong relationships with our Canadian institutional clients. You will leverage your knowledge of client investment strategies, account performance, and market developments to promote the sale of additional investment products and...

  • Client Relationship Manager

    4 days ago

    Chicago, United States Cognizant Technology Solutions Full time

    Retail Client Relationship Manager (CRM) Location: Deerfield/Northbrook, Illinois Office (3-4 days in office/not remote) Job Summary We are seeking a highly experienced Client Relationship Manager with 10 to 12 years of experience to join our team. The ideal candidate will have strong technical skills in Agile Methodologies Account Management Technology...

  • Relationship Manager

    1 month ago

    Chicago, United States Disability Solutions Full time

    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.Under limited supervision, manage and develop a portfolio...

  • Relationship Manager

    2 months ago

    Chicago, United States Disability Solutions Full time

    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.As a Relationship Manager on our Commercial & Industrial...

  • Institutional Relationships Manager

    1 month ago

    chicago, United States Corient Full time

    Join a team that values your ambition and empowers your growthAt Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life, while enabling them to preserve their wealth for future generations, and provide for the people, causes and communities they care about. We focus on exceeding expectations, simplifying lives, and...

  • Expert Relationship Manager

    2 weeks ago

    Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust, a globally recognized financial institution, we pride ourselves on delivering innovative services and guidance to the world's most successful individuals, families, and institutions. With over 130 years of experience and 22,000 partners worldwide, we provide exceptional service using leading technology.As an office-based position, this...

  • Relationship Manager

    1 week ago

    Chicago, United States Intercom Full time

    What's the opportunity? As a Relationship Manager, you will be a key member of the team leading the growth & expansion of our business in Latin America. Were building a world-class sales organization, and the road ahead is going to be very exciting. In this role, you'll be a key player in driving Intercom's growth and managing existing relationships within...

  • Relationship Manager

    2 weeks ago

    Chicago, United States Intercom Full time

    What's the opportunity? As a Relationship Manager, you will be a key member of the team leading the growth & expansion of our business in Latin America. We’re building a world-class sales organization, and the road ahead is going to be very exciting. In this role, you'll be a key player in driving Intercom's growth and managing existing relationships...

  • Relationship Manager, Sr

    2 weeks ago

    Chicago, United States Old National Bank Full time

    Overview: Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through...

  • Relationship Manager, Sr

    2 weeks ago

    Chicago, United States Old National Bank Full time

    Overview: Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through...

  • Insurance Relationship Manager

    2 weeks ago

    Chicago, Illinois, United States David Frederickson - State Farm Agent Full time

    Job OverviewWe are seeking a detail-oriented and sales-minded Insurance Relationship Manager to join our team at David Frederickson - State Farm Agent.Estimated Salary RangeThe estimated salary for this position is between $40,000 and $60,000 per year, depending on experience and qualifications.Key ResponsibilitiesAs an Insurance Relationship Manager, you...

  • Senior Relationship Manager

    2 weeks ago

    Chicago, United States Zero Hash Full time

    About the Role We are looking for a dynamic and strategic Sr. Relationship Manager with B2B experience focused on building and growing relationships and ultimately scaling revenue. The ideal candidate will have a passion for problem solving, developing relationships, managing complex out-of-the-box solutions and thinking critically about the relationships...

  • Senior Relationship Manager

    5 days ago

    Chicago, United States Family Office Exchange Full time

    Family Office Exchange ("FOX") is the industry-leading membership organization servicing multi-generational families, family office executives, and trusted advisors. Position Summary: The Senior Relationship Manager is responsible for building, strengthening, and maintaining relationships with assigned family office and/or advisor members, providing...

  • Carrier Relationship Manager

    2 weeks ago

    Chicago, Illinois, United States Transloop Logistics Full time

    About the RoleWe are seeking a skilled Carrier Relationship Manager to join our team at TransLoop Logistics. As a key member of our sales and customer success group, you will play a critical role in identifying opportunities to develop strong relationships with carriers, improving service offerings, and driving revenue growth.ResponsibilitiesDevelop new and...

  • Senior Client Relationship Manager

    2 weeks ago

    Chicago, United States William Blair Full time

    Join William Blair, the Premier Global Boutique. William Blair has delivered trusted advice for nearly nine decades, and we continue to deepen our expertise and relationships across regions, asset classes, and markets throughout North America, Europe, Asia, and Australia. We are seeking a highly motivated Senior Client Relationship Manager to join our...

  • Global Relationship Manager

    1 month ago

    Chicago, United States Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger...

  • Global Relationship Manager

    1 month ago

    chicago, United States Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger...

  • Senior Financial Relationship Manager

    2 weeks ago

    Chicago, Illinois, United States cibc Full time

    About UsCIBC is a leading North American bank that aims to create an inclusive environment where all team members and clients feel like they belong.Job OverviewWe are seeking a Senior Financial Relationship Manager to join our Private Banking team in Chicago. The successful candidate will be responsible for establishing program guidelines for cross-border...

  • Senior Client Relationship Manager

    2 weeks ago

    Chicago, United States William Blair Full time

    Solutions for Today's Challenges. Vision for Tomorrow's Opportunities.Join William Blair, the Premier Global Boutique.William Blair has delivered trusted advice for nearly nine decades, and we continue to deepen our expertise and relationships across regions, asset classes, and markets throughout North America, Europe, Asia, and Australia.We are committed to...

  • Senior Client Relationship Manager

    5 days ago

    Chicago, United States William Blair Full time

    Solutions for Today's Challenges. Vision for Tomorrow's Opportunities. Join William Blair, the Premier Global Boutique. William Blair has delivered trusted advice for nearly nine decades, and we continue to deepen our expertise and relationships across regions, asset classes, and markets throughout North America, Europe, Asia, and Australia. We are committed...