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Senior Client Manager

3 months ago

Home, United States Broadridge Full time
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring We are seeking a Senior Client Manager to join our team. This candidate will be highly engaged in the planning and execution of complex proxy solicitation campaigns, and related project initiatives, accomplishing the successful outcome of the proxy within the specified timeframes and budget. Client facing and consultative, having a thorough understanding of all campaign activities, fostering collaborative partnerships with internal business partners. Responsible for collaborating with clients, key stakeholders, and project teams to ensure objectives are met. Provides oversight, guidance, management, and training of more junior associates on the team.

Responsibilities:
  • Leads and coordinates implementation of multiple medium to large, complex project initiatives, using proven project management tools and methods, working closely with cross-functional teams and resources to achieve key milestones within identified and established project timeframes.
  • Assigned to Broadridge's most high profile, top tiered clients, monitoring and communicating to key stakeholders project objectives, achievements, milestones, challenges and issues, and reporting on project status.
  • Collaborates effectively to identify creative alternatives to project challenges, leads subject matter experts to resolve project challenges, removing obstacles and impediments to ensure business and operational objectives are met.
  • Provides training, coaching, and guidance to more junior staff members on project related tasks
  • Serves as a role model for team displaying leadership, integrity, and innovative ideas, ensuring that Broadridge policies and procedures are followed. Understands Broadridge pricing models and billing procedures, monitoring project costs ensuring projects remain on budget and maintains open communication regarding budget with clients.
  • Understands Broadridge programming and technologies, as well as system capabilities, in order to provide guidance and consult with clients.
  • Able to communicate across all levels of an organization, including legal, compliance, programming, operational, and production areas, having an understanding of all tasks and challenges related to project and proxy management.
  • Leads and coordinates all tasks, assuring timely completion of all aspects of a campaign including data processing, typesetting, operations, programming, billing, special handling, and tabulation.
  • Ability to lead and collaborate on proposal and system enhancement efforts, including project scoping and assessing effort required.
Preferred Qualifications:
  • Bachelor's degree or equivalent experience preferred
  • Seven to ten years of project management experience, PMP certification preferred
  • Seven to ten years of mutual fund industry and/or insurance product knowledge
Skills/Competencies:
  • Solid and extensive written and oral communication skills
  • Excellent presentation skills
  • Highly proficient in Word, Excel, and PowerPoint
  • Highly organized with ability to meet tight and competing deadlines
  • Detail oriented with ability to multi-task
  • Able to conceptualize innovative and creative approaches to project challenges
Compensation & Benefits:
  • Salary: $100,000 annually
  • Bonus Eligibility: Annual bonus
  • Paid Time off: FlexPTO
  • Benefits: Medical, dental, life, and vision insurance. 401k w/ match, parental leave, and more. Medical insurance starts immediately upon hire. For more information please visit www.broadridgebenefits.com


Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at [redacted] or by sending an email to BR[redacted].