IT Support Desk Supervisor
7 days ago
We have an immediate opportunity for an experienced and talented IT Support Desk Supervisor for our innovative IT Department The IT Service Desk Supervisor will direct and prioritize the workflow and resources of the IT Infrastructure Technicians staff. They will coordinate work schedules, training, manage reviews and performance improvement plans. They should also be able to perform all functions of the Sr. IT Technician role to perform PC Support, basic systems administration, network security, user account management, wireless network management and documentation. Provide IT-related information and guidance to all users throughout the Organization. Will be an escalation point of critical or hard to solve trouble tickets relating to technical difficulties with hardware and software. The IT Service Desk Supervisor will assist and oversee procurement, inventory and maintenance of all PC equipment, peripherals, including MFD devices, and communication equipment. DUTIES & RESPONSIBILITIES : Responsible for leading and delegating tasks to the Support Team staff members Generate Sr. Level reports Provide technical advice to project teams, troubleshooting application performance, and issuing computers, laptops, and company phones to staff members Hiring and training service desk technicians, managing staff and vendors, and delegating tasks to team members based on their strengths Oversee service desk operations, managing budgets, defining processes, selecting tools, and ensuring uninterrupted business operations Provide written and oral communications, making recommendations for improving documentation, and meeting with superiors to discuss departmental performance and identify areas for improvement Evaluate the performance of technicians, monitoring network, server, and application performance, and analyzing metrics like first-call resolution rate, average resolution time, and customer satisfaction scores Oversee the development, implementation, and administration of service desk staff training procedures and policies Ensure that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved Ensure compliance with security procedures for data handling Ability to troubleshoot all desktop/laptop/network/phone issues. Maintain an inventory of hardware and software. Understand the corporate network including servers and workstations. Monitoring end user computers for hardware/software performance issues. Plan and coordinate upgrades, patches and new corporate technologies. Monitor completion and completeness of OneDrive backups. Install and maintain Multifunction printers Serve as in-house Microsoft software resource for Microsoft operating systems and O365 applications, including PowerPoint, Outlook, Word, and Excel Planning for disaster recovery Implement ITSM tools and ITIL best practices Knowledge, Skills & Abilities: Service desk managers need excellent leadership skills, strong emotional intelligence, interpersonal skills, and must be adept at handling conflict. Technical Skills: Bachelor's Degree and/or Certifications and 5 years of experience preferred. Experience leading and mentoring Service Desk team members Experience managing training courses and their completion Advanced technical expertise of IT Service Desk experience required, Zendesk preferred Leadership training or experience is desired Ability to resolve 2nd-3rd tier support issues Ability to communicate with all levels of company staff Desktop deployment and support skills for Windows 10/11 desktops/laptops Familiarity with network and endpoint monitoring software Familiarity with backup and recovery tools Familiarity with firewalls, wireless access points and managed switches Phone system and cabling experience Printer management and troubleshooting skills Experience with setting up Microsoft based systems, support mechanisms, and architectures Server support skills for Windows Server 2012, 2019 Solid network analysis and troubleshooting skills Exchange Server/Microsoft 365 integration and Azure management COMPTIA A Certification or Microsoft Technology Associate (MTA) are strongly preferred. Non-Technical Skills: Solid written and verbal communication skills Ability to communicate status of tasks and changes (daily, progresses, and milestones) Ability to prioritize tasks and manage overall workload Must be comfortable working in a small, fast-moving environment and willing to step up and take responsibility for their deliverables Warrior Insurance Network provides a competitive benefits package to all full- time employees to include: Competitive Salaries Flexible Work Schedules Remote and Hybrid Commitment to your Training & Development Medical and Dental Telemedicine Benefit 401k with a generous company match Paid Time Off and Paid Holidays Tuition Reimbursement Training Programs Wellness Program Fun company sponsored events And so much more
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Production Supervisor II
1 month ago
Bridgeview, Illinois, United States Pactiv Evergreen Full timeJob Title: Night Shift Production SupervisorPactiv Evergreen is a leading manufacturer and distributor of fresh foodservice and food merchandising products. We are seeking a Night Shift Production Supervisor to join our team.Job Summary:The Night Shift Production Supervisor will be responsible for managing and directing all activities related to a production...
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Production Supervisor II
2 weeks ago
Bridgeview, Illinois, United States Pactiv Evergreen Full timeJob Title: Night Shift Production SupervisorJob Summary:Pactiv Evergreen is seeking a Night Shift Production Supervisor to join our team. As a key member of our production team, you will be responsible for managing and directing all activities related to a production shift to maximize productivity and minimize cost while maintaining...
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Bilingual Onsite Supervisor
1 week ago
Bridgeview, Illinois, United States Midway Staffing Full timeJob Summary: We are seeking a highly skilled Bilingual Onsite Supervisor to join our team at Midway Staffing. As a key member of our team, you will be responsible for leading onboarding, payroll, and safety checks, building strong client relationships, and delivering daily reports.About the Role: The ideal candidate will be bilingual in English and Spanish,...
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Bilingual Onsite Supervisor
1 week ago
Bridgeview, United States Midway Staffing Full time $23Pay: $23.50/hr, Paid WeeklyShift: 2nd Shift, Monday - Friday (with some Saturdays), 2PM - 10PMLocation: Bridgeview, ILMidway Staffing hires a driven, bilingual (English/Spanish) On-Site Supervisor to support and lead our team! If you thrive in a fast-paced environment, are detail-oriented, and excel at building client relationships, this role is for you.What...
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Maintenance Supervisor
1 month ago
Bridgeview, IL, United States Heidelberg Materials US, Inc. Full timeAutoReqId: 20318BR Pay Class: Salaried Exempt Minimum Pay Rate: $80,810.00 Maximum Pay Rate: $111,110.00 Department: Maintenance Line of Business: Aggregates Position Type: Full-Time Job Posting: Heidelberg Materials is seeking a Maintenance Supervisor to join our team in Thornton, IL and will report directly to the Plant...
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Compassionate Caregiver
4 weeks ago
Bridgeview, Illinois, United States Pavilion of Bridgeview Full timePavilion of Bridgeview - Are you seeking a rewarding career where you can positively impact the lives of others? Join our dedicated team at Pavilion Healthcare, where we are excited to welcome new Certified Nursing Assistants (CNAs) to our compassionate community. With recent management improvements and enhanced compensation, there has never been a better...
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External Manager in Training
1 month ago
Bridgeview, United States Circle K Stores, Inc. Full timeHeartland BU - Region 04 - Market 01: 7201 N Cicero Ave, Lincolnwood, Illinois 60712 Availability - Shift/Days Flexible Availability Minimum Qualifications The minimum qualifications for a Store Manager are: High School diploma or GED preferred. Experience in retail sales preferred. Experience to perform the essential duties, responsibilities and working in...
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Surgical Technologist
2 weeks ago
Bridgeview, Illinois, United States Advocate Aurora Health Full timeJob Title: Physical TherapistWe are seeking a highly skilled and compassionate Physical Therapist to join our team at DMC Sinai-Grace Hospital. As a Physical Therapist, you will play a vital role in helping patients recover from injuries or illnesses and regain their mobility and independence.Job Summary:Under the supervision of the Physical Therapy...
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Surgical Technologist
2 weeks ago
Bridgeview, Illinois, United States Advocate Aurora Health Full timeJob Title: Physical TherapistWe are seeking a highly skilled and compassionate Physical Therapist to join our team at DMC Sinai-Grace Hospital. As a Physical Therapist, you will play a vital role in helping patients recover from injuries or illnesses and regain their mobility and independence.Job Summary:Under the general supervision of the supervisor,...
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Nursing Assistant
4 weeks ago
Bridgeview, Illinois, United States IntelyCare Full timeJob Title: Certified Nursing Assistant (CNA) - Flexible SchedulingEarn a competitive hourly rate of up to $47 as a Certified Nursing Assistant (CNA) in Chicago Ridge, IL, with IntelyCare. Our unique combination of employee benefits and a fully flexible schedule allows you to control your work-life balance. As a nurse-founded company, we offer the stability...
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Food Safety Quality Assurance Specialist
1 month ago
Bridgeview, Illinois, United States Stampede Culinary Partners Full timeJob SummaryWe are seeking a highly skilled Food Safety Quality Assurance Specialist to join our team at Stampede Culinary Partners. The successful candidate will be responsible for maintaining and updating our Quality and HACCP Programs, ensuring compliance with regulatory requirements and industry standards.Key ResponsibilitiesReview and check HACCP...
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Nursing Assistant
4 weeks ago
Bridgeview, United States IntelyCare Full timeEarn an hourly rate of up to $47 as a Certified Nursing Assistant (CNA) in Chicago Ridge, IL (and areas nearby), with the unique combination of employee benefits and a fully flexible schedule that you control. At our nurse founded company you not only get the stability and support of a W2 position, but you also get to decide when, where, and how often you...
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Radiologic Technologist
6 days ago
Bridgeview, Illinois, United States Concentra Full timeJob Summary:Concentra is seeking a skilled Radiologic Technologist and Medical Support Specialist to join our patient care team. As a vital member of our team, you will play a crucial role in providing exceptional care to our patients. Responsibilities:Prepare patients for radiologic procedures, escorting them to dressing and x-ray rooms, and providing...
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Certified Nursing Assistant
5 months ago
Bridgeview, United States Pavilion of Bridgeview Full timePavilion of Bridgeview - Are you looking for a fulfilling career where you can make a difference in people's lives? Look no further than Pavilion Healthcare! We are thrilled to announce that we are now hiring CNAs to join our team of compassionate caregivers. With new management and new wages, there has never been a better time to join the Pavilion...
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Certified Nursing Assistant
3 weeks ago
Bridgeview, United States Pavilion of Bridgeview Full timePavilion of Bridgeview - Pavilion of Bridgeview is seeking a Certified Nursing Assistant (CNA) to join their team! The Certified Nursing Assistant (CNA) helps patients/residents with comprehensive and personalized health care needs under the supervision of a nurse. The CNA assists patients/residents with activities of daily living to include bathing,...
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Radiologic Technologist
2 weeks ago
Bridgeview, United States Concentra Full timeRadiologic TechnologistLocation US-IL-BridgeviewJob ID 305078Pos. Category Medical Center - RadiologyPos. Type Full TimeOverviewUp to $2500 SIGN ON BONUS SHIFT: Saturday - Tuesday, 8am - 6pm Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional...