Front Desk Supervisor

4 weeks ago


Aventura, United States Shaner Hotel Group Full time

Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures. Other duties as assigned. Responsibilities

Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications

Minimum one year experience in a similar position. Prior supervisory experience a plus. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. ONQ PMS Experience

About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com

About the Team

Shaner Hotel Group has an amazing opportunity at our 208-room, full-service Hilton Aventura Hotel. The Hilton Aventura is a stunning property, that magnifies the beauty of women, diversity, and culture. This 4-star hotel has so much to offer, for our guests and associates alike. The Hilton Aventura is home to the incredible Gala Restaurant, Muse Bar, revolving art exhibition and elegant banquet space. Whether you are just starting out in your hospitality career or have multiple years of experience, the Hilton Aventura is the perfect opportunity for growth and development. #J-18808-Ljbffr



  • Aventura, United States JW Marriott Miami Turnberry Resort & Spa Full time

    Scope of Position The Overnight Front Desk Supervisor is responsible for assisting the Overnight Manager and/or Manager on Duty to manage all operations, employees, and departments of the hotel during the overnight shift while providing attentive courteous and efficient service to all guests upon to arrival and throughout their stay while using brand or...

  • Front Desk Supervisor

    3 weeks ago


    Aventura, United States FirstService Residential Full time

    FirstService Residential leads the property management industry, with over 8,600 communities in the United States and Canada operating under our professional management services.Recognized as a Great Place to Work, we offer our more than 17,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’...

  • Front Desk Agent

    4 weeks ago


    Aventura, United States TB ISLE RESORT LP Full time

    Job DetailsJob LocationJW Marriott Turnberry Miami Resort & Spa - Aventura, FLJob CategoryHospitality - HotelDescriptionScope of PositionThe Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and...

  • Front Desk Agent

    3 weeks ago


    Aventura, United States TB ISLE RESORT LP Full time

    Job DetailsJob LocationJW Marriott Turnberry Miami Resort & Spa - Aventura, FLJob CategoryHospitality - HotelDescriptionScope of PositionThe Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and...


  • Aventura, United States Akam Full time

    **Front Desk Assistant/Rover** Bilingual** **Schedule: Monday, Tuesday, Wednesday and Saturday 3pm-11pm. Sunday 7am-3pm.** **Position Overview**:The Front Desk supports the property by managing all visitors, operations, and reception responsibilities. Cordially and professionally answering calls, assisting with various administrative functions, and working...


  • Aventura, United States Apollo Security Full time

    In Apollo, our talented and experienced team works hard everyday to provide the best services for our clients. Our on-going training and high compensation plan enables us to retain the best in the business. Since our founding, Apollo has been known for quality services, exceptional efficiency, and the highest level of professionalism. We formally invite you...

  • Front Desk

    4 weeks ago


    Aventura, United States Affinity Management Services Full time

    Apply Job Type Full-time Description Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15+ years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through...

  • Front Desk

    3 weeks ago


    Aventura, United States Affinity Management Services Full time

    Apply Job Type Full-time Description Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15+ years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through...

  • Front Desk Supervisor

    4 weeks ago


    Aventura, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests....

  • Front Desk Supervisor

    3 weeks ago


    Aventura, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests....

  • Front Desk

    4 weeks ago


    Aventura, United States Affinity Management Services LLC Full time

    Job DescriptionJob DescriptionDescription:Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15+ years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through...

  • Front Desk

    3 weeks ago


    Aventura, United States Affinity Management Services LLC Full time

    Job DescriptionJob DescriptionDescription:Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15+ years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through...


  • Aventura, United States TB ISLE RESORT LP Full time

    Job DetailsJob LocationJW Marriott Turnberry Miami Resort & Spa - Aventura, FLDescriptionScope of PositionThe Front Desk/At Your Service Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort, answering calls made to hotel and directing them appropriately to hotel extensions or guestrooms...


  • Aventura, United States TB ISLE RESORT LP Full time

    Job DetailsJob LocationJW Marriott Turnberry Miami Resort & Spa - Aventura, FLDescriptionScope of PositionThe Front Desk/At Your Service Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort, answering calls made to hotel and directing them appropriately to hotel extensions or guestrooms...


  • Aventura, United States Atlantic III At The Point Condomini Full time

    Job DescriptionJob DescriptionFront Desk AssociateJob SummaryManages the day-to-day responsibilities associated with accommodating guests' arrivals, departures and requirements at the main desk of the establishment.General AccountabilitiesGreets, registers, and assigns rooms to guests.Issues room keys or cards.Answers incoming telephone calls.Schedules,...


  • Aventura, United States Atlantic III At The Point Condomini Full time

    Job DescriptionJob DescriptionFront Desk AssociateJob SummaryManages the day-to-day responsibilities associated with accommodating guests' arrivals, departures and requirements at the main desk of the establishment.General AccountabilitiesGreets, registers, and assigns rooms to guests.Issues room keys or cards.Answers incoming telephone calls.Schedules,...


  • Aventura, United States Shaner Hotel Group, Inc. Full time

    The Hilton Aventura is seeking another Front Desk Agent, to join our amazing Rooms Department! The Front Desk Agent provides superior guest service and maintains complete knowledge of all hotel features, services, hours of operation, as well as local Front Desk, Hotel, Agent


  • Aventura, United States Pediatric Endocrine Full time

    We are looking for an employee to cover 2 weeks while our front desk assistant is on vacation. Dates needed are 6/19 to 7/5 ( july 4th the office is closed). for 2 weeks Responsiblities: Front desk duties Check in and check out Answer multiple phone lines Schedule appointments Receive and attach faxes into electronic records Return patient phone calls...


  • Aventura, United States Cano Health Full time

    It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. Job Summary The front desk coordinator performs routine clerical, secretarial and administrative work in answering telephones, receiving the public,...

  • Front Desk Lead

    2 months ago


    Aventura, United States FirstService Residential Full time

    **Job Overview:** ** **   Oversees all Front Desk staff\. Has the competency and intrapersonal skills to work independently, and without direct supervision\. Possessesstrong communication, telephone, and customer service skills\. Detailed oriented and able to multitask\. Meets and greets residents; checks guests and service providers in/out\. Able to...