Front Desk Lead

4 weeks ago

Aventura, United States FirstService Residential Full time

**Job Overview:**

** **  

Oversees all Front Desk staff\. Has the competency and intrapersonal skills to work independently, and without direct supervision\. Possessesstrong communication, telephone, and customer service skills\. Detailed oriented and able to multitask\. Meets and greets residents; checks guests and service providers in/out\. Able to understand and react to emergency response and access control procedures; monitors andoperateselectronic security control systems; and accuratelymaintainsdaily logs, records, and forms\.  

**Your Responsibilities:**

** **  

+ Oversees and schedules all Front Desk staff for building\.  
+ Maintains schedules and timesheets/cards for payroll purposes\.  
+ Keeps track of activity logs, incident reports for the Manager's review\.  
+ Works closely with the Front Desk Coordinator andassiststhe Front Desk Coordinator to fill shifts when needed\.  
+ Provides training for all new hires assigned to property\.  
+ Forwards vacation and day off requests to Front Desk Coordinator for approval\.  
+ Assistsin investigations, tape/log reviews for any unusual incidents\.  
+ Helps Property Manager with any special requests, i\.e\., administrative work, mailings, etc\.  
+ Demonstrates excellent customer service, communication, and time management skills\.  
+ Monitors Emergency Response System\.  
+ Greets and directs residents, guests, and invitees\.  

+ Monitors and controls Electronic Security Control Systems\.  
+ Responds to emergency situations in a timely and efficient manner within hours of notification\.  
+ Monitors and controls access to the building\.  
+ Maintains daily log, records, and forms\.  
+ Resolves and follows\-up on all complaints/issues\.  
+ Maintains a safe and secure environment throughout the building/property\(s\)\.  
+ May be assigned other duties by the on\-site property manager\.  
+ Follows safety procedures andmaintainsa safe work environment\.   

**Skills and Qualifications: **  

+ High school diploma or equivalency preferred\. College level courses in business or hospitality preferred\. 
+ Two \(2\) to three \(3\) years of business experience preferred\.  
+ Command of information system hardware/software is preferred\.  
+ Effective written and verbal communication skills\.  
+ Multiple language fluency is desirable\.  
+ Strong customer service, communication and interpersonal skillsrequired\.  
+ Ability to navigate the property/building quickly and easily asrequiredto meet the job functions\.  
+ Complete all required forms\.  

+ Ability to work extended hours and weekends based on project requirements\.  
+ Ability to respond to emergencies and calloutsin a timely manner\.  
+ Communicate, receive, and exchange ideas and informationby means ofthe spoken and written word\.

**Physical Requirements:**

+ Ability to lift 30 - 50 lbs\.  
+ Work in an upright standing or sitting position forlong periodsof time\.  
+ Handle, finger, grasp and lift objects and packages\.
+ Reach with hands and arms\.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job\. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions\.  

**Bilingual Preferred**

+ Schedule: Tuesday\-Saturday 3:00pm \- 11:00pm

**What We Offer:**

As a full\-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision\. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match\. Occasional travel may berequiredto attend training and other company functions\.

Compensation: $22

**Disclaimer** **:**

The above information in this description has been designed toindicatethe general nature and level of work performed by employees within this classification\. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job\. This is not an all\-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time\.

  • Front Desk

    2 weeks ago

    Aventura, United States Affinity Management Services Full time

    Apply Job Type Full-time Description Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15+ years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through...

  • Front Desk

    2 days ago

    Aventura, United States Affinity Management Services Full time

    Apply Job Type Full-time Description Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15+ years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through...

  • Front Desk Receptionist

    9 hours ago

    Aventura, United States Apollo Security Full time

    In Apollo, our talented and experienced team works hard everyday to provide the best services for our clients. Our on-going training and high compensation plan enables us to retain the best in the business. Since our founding, Apollo has been known for quality services, exceptional efficiency, and the highest level of professionalism. We formally invite you...

  • Front Desk

    1 week ago

    Aventura, United States Affinity Management Services LLC Full time

    Job DescriptionJob DescriptionDescription:Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15+ years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through...

  • Front Desk

    2 days ago

    Aventura, United States Affinity Management Services LLC Full time

    Job DescriptionJob DescriptionDescription:Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15+ years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through...

  • Front Desk Supervisor

    1 day ago

    Aventura, United States FirstService Residential Full time

    FirstService Residential leads the property management industry, with over 8,600 communities in the United States and Canada operating under our professional management services.Recognized as a Great Place to Work, we offer our more than 17,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’...

  • Front Desk Agent

    2 weeks ago

    Aventura, United States TB ISLE RESORT LP Full time

    Job DetailsJob LocationJW Marriott Turnberry Miami Resort & Spa - Aventura, FLJob CategoryHospitality - HotelDescriptionScope of PositionThe Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and...

  • Front Desk Agent

    2 days ago

    Aventura, United States TB ISLE RESORT LP Full time

    Job DetailsJob LocationJW Marriott Turnberry Miami Resort & Spa - Aventura, FLJob CategoryHospitality - HotelDescriptionScope of PositionThe Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and...

  • Overnight Front Desk Supervisor

    1 week ago

    Aventura, United States JW Marriott Miami Turnberry Resort & Spa Full time

    Scope of Position The Overnight Front Desk Supervisor is responsible for assisting the Overnight Manager and/or Manager on Duty to manage all operations, employees, and departments of the hotel during the overnight shift while providing attentive courteous and efficient service to all guests upon to arrival and throughout their stay while using brand or...

  • Front Desk Agent- Hilton Aventura Hotel

    1 month ago

    Aventura, United States Shaner Hotel Group, Inc. Full time

    The Hilton Aventura is seeking another Front Desk Agent, to join our amazing Rooms Department! The Front Desk Agent provides superior guest service and maintains complete knowledge of all hotel features, services, hours of operation, as well as local Front Desk, Hotel, Agent

  • Front Desk Receptionist

    1 month ago

    Aventura, United States Atlantic III At The Point Condomini Full time

    Job DescriptionJob DescriptionFront Desk AssociateJob SummaryManages the day-to-day responsibilities associated with accommodating guests' arrivals, departures and requirements at the main desk of the establishment.General AccountabilitiesGreets, registers, and assigns rooms to guests.Issues room keys or cards.Answers incoming telephone calls.Schedules,...

  • Front Desk Receptionist

    1 day ago

    Aventura, United States Atlantic III At The Point Condomini Full time

    Job DescriptionJob DescriptionFront Desk AssociateJob SummaryManages the day-to-day responsibilities associated with accommodating guests' arrivals, departures and requirements at the main desk of the establishment.General AccountabilitiesGreets, registers, and assigns rooms to guests.Issues room keys or cards.Answers incoming telephone calls.Schedules,...

  • Temporary Front Desk Receptionist for Pediatric

    10 hours ago

    Aventura, United States Pediatric Endocrine Full time

    We are looking for an employee to cover 2 weeks while our front desk assistant is on vacation. Dates needed are 6/19 to 7/5 ( july 4th the office is closed). for 2 weeks Responsiblities: Front desk duties Check in and check out Answer multiple phone lines Schedule appointments Receive and attach faxes into electronic records Return patient phone calls...

  • Overnight Front Desk/At Your Service Agent

    2 weeks ago

    Aventura, United States TB ISLE RESORT LP Full time

    Job DetailsJob LocationJW Marriott Turnberry Miami Resort & Spa - Aventura, FLDescriptionScope of PositionThe Front Desk/At Your Service Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort, answering calls made to hotel and directing them appropriately to hotel extensions or guestrooms...

  • Overnight Front Desk/At Your Service Agent

    2 days ago

    Aventura, United States TB ISLE RESORT LP Full time

    Job DetailsJob LocationJW Marriott Turnberry Miami Resort & Spa - Aventura, FLDescriptionScope of PositionThe Front Desk/At Your Service Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort, answering calls made to hotel and directing them appropriately to hotel extensions or guestrooms...

  • Front Desk

    2 weeks ago

    Aventura, United States FirstService Residential Full time

    **Job Overview:** As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision\. Possess strong communication, telephone, and customer service skills\. Be detailed oriented and able to multitask\. Meet and greet residents; checks guests and service providers in/out\. Able to understand and react to emergency...

  • Front Desk

    2 weeks ago

    Aventura, United States FirstService Corporation Full time

    Job Overview: As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...

  • Front Desk

    2 days ago

    Aventura, United States FirstService Residential Full time

    **Job Overview:** As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision\. Possess strong communication, telephone, and customer service skills\. Be detailed oriented and able to multitask\. Meet and greet residents; checks guests and service providers in/out\. Able to understand and react to emergency...

  • Front Desk

    2 days ago

    Aventura, United States FirstService Corporation Full time

    Job Overview: As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...

  • Front Desk

    1 month ago

    Aventura, United States FirstService Residential Full time

    **Job Overview:** As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision\. Possess strong communication, telephone, and customer service skills\. Be detailed oriented and able to multitask\. Meet and greet residents; checks guests and service providers in/out\. Able to understand and react to emergency...