Customer Service Representative
2 weeks ago
Title: Customer Service Representative (Patient support) Location: Pittsburgh, PA (onsite) Duration: 3+ Months contract with potential to extend What you will do: Respond to inbound phone calls and claims (as well as outbound calls) to/from patients, physicians, and pharmacies, services their access to care, and reimbursement needs. Focus on patient empathy and the consumer experience to assure our patients of ease of use of program goals and ultimately drive access to care and medication adherence. Based on volume, they may also process claims and/or answer phones. Refers to requests for escalation as needed and engages other internal areas such as Program Management, IT, and other Patient Support teams to resolve issues. Performs other assignments as needed. Skills: What we need from you: High School or GED required 1+ years in healthcare or case management experience in a high-volume contact center environment or similar environment preferred Experience working in pharmacy benefits, health care insurance, and/or medical billing (preferred) Call Center operating metrics and performance management experience (a plus) Knowledge of pharmacy benefits, health care insurance, and/or medical billing (a plus) Will be trained to support programs, clients, and/or job functions as appropriate Some experience with any Third-Party system (SelectRx, Pro-Care, FSV) (a plus) Experience with Call Center software (Five9, In-Contact, or similar) (a plus) Fluent in English/Spanish (a plus). Communication skills: ability to convey information in easy-to-understand language. Actively listens; Uses writing effectively to create documents; uses correct spelling, grammar, and punctuation Customer Focus: high level of empathy and emotional intelligence; Focuses on the opportunity to service patients with a high level of empathy Adaptability: Adapts to a variety of situations efficiently and effectively navigates situations Problem
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Customer Service Representative
1 month ago
Pittsburgh, United States Laurel Linen Service, Inc. Full timeJOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who...
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Customer Service Representative
2 months ago
Pittsburgh, United States Wesco Full timeWesco - 2515 Preble Ave [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the customer;...
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Customer Service Representative
3 months ago
Pittsburgh, United States Citizens Financial Group, Inc. Full timeStarting Salary: $20 / hour. Start Date: November 18th When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with Customer Service Representative, Customer Service, Representative, Retail
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Customer Service Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States The UPS Store #0434 Full timeThe UPS Store #0434 seeks a highly skilled Customer Service Representative to deliver world-class customer service to all retail customers. This includes receiving and processing packages for courier shipment, operating equipment, and providing accurate information on products and services.This role requires strong computer and internet skills, a high school...
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Customer Service Representative
4 weeks ago
Pittsburgh, United States XPO Logistics Full timeCommunicate and coordinate with terminal and shop locations about commercial invoicing Answer and direct phone calls and/or video calls during set work hours Recognize and resolve documentation errors Perform general clerical duties as assigned, incl Customer Service Representative, Customer Service, Representative, Retail
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Customer Service Representative
3 weeks ago
pittsburgh, United States PeopleShare Inc Full timePeopleShare is Now Hiring Customer Service Representatives for a Leading Health Care Service Provider in Robinson, PA! Job Details for Customer Service Representatives: Schedule: Monday-Friday (multiple shifts between 8am-8pm) Pay: $17.45-$19.62/hour No Weekends Job Description for Customer Service Representatives: Verify patient insurance coverage by...
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Customer Service Representative
3 weeks ago
Pittsburgh, United States PeopleShare Inc Full timePeopleShare is Now Hiring Customer Service Representatives for a Leading Health Care Service Provider in Robinson, PA! Job Details for Customer Service Representatives: Schedule: Monday-Friday (multiple shifts between 8am-8pm) Pay: $17.45-$19.62/hour No Weekends Job Description for Customer Service Representatives: Verify patient insurance coverage by...
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Customer Service Representative
3 weeks ago
Pittsburgh, United States PeopleShare Full timePeopleShare is Now Hiring Customer Service Representatives for a Leading Health Care Service Provider in Robinson, PA! Job Details for Customer Service Representatives:Schedule: Monday-Friday (multiple shifts between 8am-8pm)Pay: $17.45-$19.62/hour No Weekends Job Description for Customer Service Representatives: Verify patient insurance coverage by...
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Customer Service Representative
3 weeks ago
Pittsburgh, United States PeopleShare Inc Full timePeopleShare is Now Hiring Customer Service Representatives for a Leading Health Care Service Provider in Robinson, PA! Job Details for Customer Service Representatives: Schedule: Monday-Friday (multiple shifts between 8am-8pm) Pay: $17.45-$19.62/hour No Weekends Job Description for Customer Service Representatives: Verify patient insurance coverage by...
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Customer Service Representative
1 week ago
Pittsburgh, United States Robert Half Full timeJob DescriptionJob DescriptionWe are looking to bring on board a Customer Service Representative in Pittsburgh, Pennsylvania. In this role, you'll handle various customer inquiries and issues, keep precise customer records, and ensure efficient processing of customer applications. You'll also play a key role in monitoring customer accounts and taking...
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Customer Service Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Golden Corral Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to provide exceptional service to our guests at Golden Corral. This role is responsible for creating a positive experience for our guests, from the moment they enter the restaurant to the moment they leave.Key Responsibilities:Greet guests warmly and offer assistance as...
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Customer Service Representative
2 months ago
Pittsburgh, United States Work With Your Handz Full timeMore Than Just Calls: Make a Difference as a CSR Are you ready for a rewarding career opportunity? We are a trusted plumbing, heating, and air conditioning company serving Pittsburgh residents for over four generations. As a family-owned and operated business, we take pride in our staff and consider them an extension of our family. A successful Customer...
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Customer Service Representative
1 month ago
Pittsburgh, Pennsylvania, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a major role in ensuring our customers have a positive experience when shopping with us.Key ResponsibilitiesSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out...
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Customer Service Representative
5 days ago
Pittsburgh, United States XPO Full timeWhat youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation experience Excellent...
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Customer Service Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Domino's Pizza LLC Full timeDomino's Pizza LLC is seeking a talented Customer Service Representative to join its team. Key responsibilities include:Greeting CustomersProvide a positive, engaging experience for all customers by actively listening to their needs and concerns.Order TakingUtilize the Point of Sales System to accurately process customer orders in a timely manner.Store...
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Customer Service Representative
4 weeks ago
Pittsburgh, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:Transportation experienceExcellent verbal...
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Customer Service Representative
4 weeks ago
Pittsburgh, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent...
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Lead Customer Service Representative
2 months ago
Pittsburgh, United States Highmark Full timeThis job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries ar Customer Service Representative, Customer Service, Representative, Lead, Retail, Healthcare
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Customer Service Representative
1 month ago
Pittsburgh, United States U-Haul Full timeLocation: 1200 Western Ave, Pittsburgh, Pennsylvania 15233 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
4 months ago
Pittsburgh, United States U-Haul Full timeLocation: 1052 Washington Blvd, Pittsburgh, Pennsylvania 15206 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...