Lead Sr Systems and Network Engineer

1 week ago

Miami, United States Segrera Associates Full time

Overview

We are looking for a very hands-on IT professional to run and support all our local and out-of-state offices. We are looking for the following soft skills:

  • Highly energetic with the ability to motivate others and create a team environment where everyone wants to do their best and deliver results.
  • Self-starter with exceptional time management skills.
  • Possesses a strong work ethic; does whatever it takes to get the job done.
  • Possesses a positive, professional, and proactive approach to problem-solving.
  • Professional discretion and good judgment.
  • Innovative, resourceful, and conscientious of the organizations assets.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to build trust and strong cross-functional relationships across an organization to achieve common goals.
  • Sound business judgment and a skilled collaborator.
  • Complete integrity with an uncompromised reputation.
  • Responsive and agile; ability to work proactively and take initiative to support the changing needs of the team.
  • Ability to prioritize multiple tasks and handle last-minute changes and user requests.

Responsibilities

  • Maintain processes to secure the integrity of all technology-related resources of the organization.
  • Responsible for the configuration, support, audit, and improvement of the organizations technology assets.
  • Configure, deploy and maintain all network-related equipment.
  • Configure, deploy and maintain all software and computer systems of the organization.
  • Create and maintain network documentation.
  • Provide end-user support and outstanding customer service.
  • Respond to and efficiently resolve outages and interruptions.
  • Audit the use of existing productivity software systems. Where needed, research and implement new productivity software systems, terminate obsolete or unused systems, and ensure uniform use across the organization.
  • Maintain inventory of software licenses and ensure compliance.
  • Train staff and users to use systems and applications as needed.
  • Ability to travel 30%, sometimes in large blocks of time - 1 week+
  • Ability to work across time zones to support other locations.

Required Experience

  • 8+ years of experience working in an IT environment.
  • 5+ years of hands-on experience in System and Network Administration
  • Advanced proficiency with installation, migration, and support of Microsoft Office O365/2016, Microsoft Windows 7 and 10, Ruckus, Ubiquiti, Apple OSX, and Windows Active Directory.
  • Proficiency with MacOS, and iOS installations and support.
  • Microsoft Certifications MSCE, MCITP, CCNA - PLUS
  • Good Networking skills (e.g., switching, routing, VLANs, PoE, WLAN, MPLS)
  • Understand or work with cloud technologies including Azure, AWS, and Google Cloud.
  • Knowledge of Mobile Device Management and Telephony systems
  • Solid working knowledge of core networking services - e.g., TCP/IP, DNS, DHCP, RDP, SNMP, LDAP, Kerberos
  • Knowledge of CISCO routers, switches, and MPLS.
  • Experience and understanding with AIM (OKTA) or similar tools.
  • Effective communication, critical thinking, and organizational skills with exceptional attention to detail.
  • Experience with web development technologies. (This is not a web development position).
  • Experience installing and managing audio-visual systems, teleconferencing, CCTV, and video surveillance.
  • Proven analytical skills and ability to make clear recommendations and decisions.
  • Proven ability to anticipate and troubleshoot hardware, software, and network-related problems.
  • Able to work independently within a team environment.
  • Able to drive work efficiently to meet deadlines.

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