Director of Operations- Healthcare
2 weeks ago
Job Title: Director of Operations
This pivotal role will oversee the operational aspects of our practice, with a primary focus on finance, growth strategies, and HR operations. The ideal candidate will be a strategic thinker with a proven track record of driving operational excellence and fostering growth in a healthcare setting. As the Director of Operations, you will play a critical role in shaping the future success and sustainability of our practice.
Responsibilities:
Financial Management:
Develop and oversee the annual budget, working closely with the executive team to ensure financial objectives are met.
Monitor financial performance, analyze variances, and implement corrective actions as needed.
Manage billing processes, revenue cycle management, and ensure compliance with regulatory requirements.
Identify opportunities for cost savings and revenue enhancement initiatives.
Growth Strategies:
Collaborate with leadership to develop and implement strategic growth plans that align with the practice's mission and vision.
Evaluate market trends, competitor activity, and patient demographics to identify growth opportunities.
Lead initiatives to expand service offerings, enhance patient experience, and increase market share.
Establish partnerships and strategic alliances to support business development efforts.
HR Operations:
Oversee all aspects of human resources management, including recruitment, onboarding, performance management, and employee relations.
Develop and implement HR policies, procedures, and programs to foster a positive work environment and ensure compliance with employment laws and regulations.
Provide leadership and guidance to the HR team, fostering professional development and employee engagement.
Conduct regular audits of HR practices to ensure alignment with best practices and industry standards.
Operational Excellence:
Streamline operational processes and workflows to improve efficiency and productivity.
Implement performance metrics and key performance indicators (KPIs) to measure and monitor operational performance.
Identify areas for process improvement and lead initiatives to optimize operational effectiveness.
Foster a culture of continuous improvement and innovation within the practice.
Stakeholder Engagement:
Build and maintain strong relationships with internal stakeholders, including physicians, clinical staff, and administrative team members.
Serve as a liaison between the executive team and departmental leaders, facilitating communication and collaboration.
Represent the practice in external forums, community events, and professional organizations to enhance the practice's reputation and visibility.
Qualifications:
Bachelor's degree in Healthcare Administration, Business Administration, or related field; Master's degree preferred.
Minimum of 7 years of experience in healthcare operations management, with a focus on finance, growth strategies, and HR operations.
Proven track record of driving financial performance, implementing growth initiatives, and optimizing operational efficiency in a healthcare setting.
Strong leadership and management skills, with the ability to inspire and motivate teams to achieve organizational goals.
Excellent analytical, problem-solving, and decision-making abilities.
Knowledge of healthcare regulations, compliance requirements, and industry trends.
Exceptional communication, interpersonal, and negotiation skills.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Relevant professional certifications (e.g., CMPE, FACMPE) are a plus.
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