Night Shift Service Writer

2 weeks ago

Caldwell, United States Kenworth Sales Full time

Are you ready to join an industry leader with a strong foundation of success? Kenworth Sales Company was awarded the 2020 Dealer of the Year award and after 77 years of consistent excellence, we are still growing We have recently joined forces with Truck Enterprises, Inc. and now span 10 states across the country and boast 34 locations with over 1300 employees. We have exciting career opportunities available today. We are always looking for highly motivated individuals with a passion for helping our customers build the kind of success that Kenworth knows so well.

BENEFITS

We offer a full benefits package with retirement and paid life insurance. Also includes vacation time, sick days and paid holidays.

Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.

This listing is for a night/swing shift schedule of 3:30pm-12:00am; Monday-Friday.

Service Writer Job Summary

The primary function of the Service Writer is to generate, monitor and close all repair orders and to assist the Service Manager in the management of Service Department records and files. This job will require you to stand and walk for your entire shift.

Service Writer Duties and Responsibilities
1. Personally coordinates all customer contact with the Service Department, including repair estimates, service appointments, customer authorization on service orders, status -of -repair inquiries, payment terms and complaints.
2. Generates and maintains all work orders and repair orders. Assists customer in identifying needed services. Issues clear repair instructions to Service Foremen/Technicians.
3. Coordinates with Service Manager to assure completion of work within time promised to customer. Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of completion. Obtains customer authorization for such changes.
4. Calculates all labor charges on flat rate repair orders. Reviews all labor charges on hourly rate repair orders. Closes all repair orders in coordination with Service Manager. Reconciles original repair order with final invoice. Summarizes Service Technician's time cards, balances with repair orders, and transmits to Payroll Clerk, Tracks down and resolve all discrepancies prior to transmitting.
5. Insures timely, competent and courteous relations with service customers. Analyzes quality control report.
6. Promotes the sales of labor, parts and accessories during customer contact. Maintains follow-up with customer on suggested repairs.
7. Maintains up-to-date information on hourly service rates, service specials, etc. offered by competitors.
8. Maintains technical bulletins and other service shop literature.
9. Issues Non-inventory Purchase Orders as authorized by management. Receives purchase orders, as issued by other employees only.
10. Assists Service Manager in the management of Service Department files and records. Types forms, letters, correspondence and answers phone as directed by Service Manager, including manufacturer pre-delivery forms. Staggers lunch hour with Service Manager to cover phones daily.
11. Monitors daily all open repair orders and closes as quickly as possible. Troubleshoots with parts department any delays in receiving parts or repair orders and resolves quickly. Monitors Inter-company tickets to ensure equal priority.

Service Writer Qualifications
Ability to read and comprehend English instructions and information. High school diploma or equivalent. Must have a working knowledge of all heavy truck repair methods. Must have the ability to identify and meet Customer needs and requirements. Must be a hard worker and a self-starter and a problem solver. Organizational and time management skills a must. Exceptional phone and Customer service skills required. Appearance must meet the company image and requirements.

WORKING CONDITIONS

Part of this position is physically demanding. May require lifting up to 50 pounds. Will stoop, kneel, crouch, crawl, reach, handle and feel. Will be exposed to noise, vibration, dust, exhaust fumes, paint, and other hazardous and non-hazardous materials. Must climb in and out of customer's vehicles to record information. The other part of this position will require desk work, including use of computer video monitor, telephone, ten-key calculator and completing paperwork. Must wear a dealership uniform.

Kenworth Sales Company is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color religion, sex, national origin, disability or protected veteran status.

  • Custodial Services Specialist

    4 weeks ago

    Caldwell, New Jersey, United States Caldwell-West Caldwell Public Schools Full time

    Job Summary:Caldwell-West Caldwell Public Schools is seeking a highly skilled and dedicated Custodial Services Specialist to join our team. As a Custodial Services Specialist, you will be responsible for maintaining the cleanliness and organization of our school facilities, ensuring a safe and healthy environment for students and staff.Key...

  • Production Technician

    2 weeks ago

    Caldwell, United States CrossFire Group Full time

    Job Title: Production Technician - Night ShiftWe are seeking a skilled and reliable Production Technician to join our Manufacturing Unit on a night shift schedule.This is a contract position with the possibility of extension or direct hire, offering a starting pay rate of $19.00/hour with benefits available.Job Summary:The ideal candidate will be responsible...

  • Production Technician

    7 days ago

    Caldwell, United States CrossFire Group Full time

    Job Title: Production Technician - Night ShiftWe are seeking a skilled and reliable Production Technician to join our Manufacturing Unit on a night shift schedule. This role involves operating process equipment to produce a consistent, high-quality product according to specific verbal and/or written instructions.The ideal candidate will be responsible for...

  • Night-Shift Custodian

    2 months ago

    Caldwell, United States Caldwell-West Caldwell Public Schools Full time

    Position Type: Maintenance/Custodial/CustodianDate Posted: 8/15/2024Location: Grover Cleveland Middle SchoolDate Available: ASAPClosing Date: until filledCustodian, Grover Cleveland Middle School, Caldwell, NJ Night Shift - 3pm - 11pm Qualifications: 1. Successful completion of high school, trade school, or equivalent. 2. Must be able to lift 50 lbs 3. Must...

  • Staff Nurse Night Shift

    2 weeks ago

    Caldwell, Idaho, United States HexaQuEST Health, Inc. Full time

    Job Title: Staff RN- Night Shift Job Summary: We are seeking a skilled and dedicated Registered Nurse to join our team as a Staff RN on the night shift. Responsibilities: * Provide high-quality patient care on the Med-Surg floor * Work 36 hours per week, every other weekend * Maintain current certifications in BLS, ACLS, PALS, and TNCC Requirements: *...

  • Night-Shift Custodian

    1 month ago

    Caldwell, United States Caldwell-West Caldwell Public Schools Full time

    Position Type: Maintenance/Custodial/Custodian Date Posted: 8/15/2024 Location: Grover Cleveland Middle School Date Available: ASAP Closing Date: until filled   Additional Information: Show/Hide Custodian, Grover Cleveland Middle School, Caldwell, NJ Night Shift - 3pm - 11pm Qualifications: 1. Successful completion of high school, trade...

  • Night-Shift Custodian

    1 month ago

    Caldwell, United States Caldwell-West Caldwell Public Schools Full time

    Position Type: Maintenance/Custodial/Custodian Date Posted: 9/5/2024 Location: Washington Elementary School Date Available: ASAP Closing Date: until filled   Additional Information: Show/Hide Custodian, Grover Cleveland Middle School, Caldwell, NJ Night Shift - 3pm - 11pm Qualifications: 1. Successful completion of high school, trade school,...

  • Staff RN Night Shift

    3 days ago

    Caldwell, Idaho, United States HexaQuEST Health, Inc. Full time

    Job Title: Staff RN Night ShiftJob Summary:We are seeking a skilled and dedicated Registered Nurse to join our team at HexaQuEST Health, Inc. as a Staff RN for night shift. This is a 36-hour per week position, with every other weekend shift. The ideal candidate will have experience working on a Med-Surg floor and hold current certifications in BLS, ACLS,...

  • Travel Nurse- Night Shift

    2 weeks ago

    Caldwell, Idaho, United States RTG Medical-Nursing Full time

    Job Title: Travel Nurse- Night ShiftRTG Medical-Nursing is seeking a skilled travel nurse to join our team in Caldwell, Idaho.Job Details:Specialty: Operating RoomShift: 12 hours, nightsEmployment Type: TravelWe offer a competitive pay package based on 12 hour shifts and 36 hours per week, with a tax-free stipend amount to be determined.About RTG...

  • Travel Nurse- Night Shift

    2 weeks ago

    Caldwell, Idaho, United States RTG Medical-Nursing Full time

    Job Title: Travel Nurse- Night ShiftRTG Medical-Nursing is seeking a skilled travel nurse to join their team in Caldwell, Idaho.Job Details:Specialty: Operating RoomShift: 12 hours, nightsEmployment Type: TravelAs a travel nurse with RTG Medical-Nursing, you will have the opportunity to work in a dynamic and supportive environment, with a focus on providing...

  • Travel Nurse- Night Shift

    2 weeks ago

    Caldwell, Idaho, United States RTG Medical-Nursing Full time

    Job Title: Travel Nurse- Night ShiftRTG Medical-Nursing is seeking a skilled travel nurse to join their team in Caldwell, Idaho.Job Details:Specialty: Operating RoomShift: 12 hours, nightsEmployment Type: TravelAs a travel nurse with RTG Medical-Nursing, you will have the opportunity to work in a dynamic and supportive environment, with a focus on providing...

  • Travel Nurse- Night Shift

    2 weeks ago

    Caldwell, Idaho, United States RTG Medical-Nursing Full time

    Job Title: Travel Nurse- Night ShiftRTG Medical-Nursing is seeking a skilled travel nurse to join their team in Caldwell, Idaho.Job Details:Specialty: Operating RoomShift: 12 hours, nightsEmployment Type: TravelAs a travel nurse with RTG Medical-Nursing, you will have the opportunity to work in a dynamic and supportive environment, with a focus on providing...

  • Night-Shift Custodian

    2 months ago

    Caldwell, United States Caldwell-West Caldwell Public Schools Full time

    Position Type: Maintenance/Custodial/Custodian Date Posted: 8/15/2024 Location: Grover Cleveland Middle School Date Available: ASAP Closing Date: until filled Custodian, Grover Cleveland Middle School, Caldwell, NJ Night Shift - 3pm - 11pm Qualifications: 1. Successful completion of high school, trade school, or equivalent. 2. Must be able to lift 50 lbs 3....

  • Night-Shift Custodian

    1 month ago

    Caldwell, United States Caldwell-West Caldwell Public Schools Full time

    Position Type: Maintenance/Custodial/CustodianDate Posted: 8/15/2024Location: Grover Cleveland Middle SchoolDate Available: ASAPClosing Date: until filledCustodian, Grover Cleveland Middle School, Caldwell, NJ Night Shift - 3pm - 11pm Qualifications: 1. Successful completion of high school, trade school, or equivalent. 2. Must be able to lift 50 lbs 3. Must...

  • Night-Shift Custodian

    1 month ago

    Caldwell, United States Caldwell-West Caldwell Public Schools Full time

    Position Type: Maintenance/Custodial/CustodianDate Posted: 9/5/2024Location: Washington Elementary SchoolDate Available: ASAPClosing Date: until filledCustodian, Grover Cleveland Middle School, Caldwell, NJ Night Shift - 3pm - 11pm Qualifications: 1. Successful completion of high school, trade school, or equivalent. 2. Must be able to lift 50 lbs 3. Must be...

  • Night Shift Custodian

    1 month ago

    Caldwell, New Jersey, United States Caldwell-West Caldwell Public Schools Full time

    Job Summary:Caldwell-West Caldwell Public Schools is seeking a highly skilled and dedicated Custodial Services Specialist to join our team. As a Custodial Services Specialist, you will be responsible for maintaining the cleanliness and organization of our school facilities, ensuring a safe and healthy environment for students and staff.Key...

  • Night Shift Custodian Position

    4 weeks ago

    Caldwell, New Jersey, United States Caldwell-West Caldwell Public Schools Full time

    Job Summary:Caldwell-West Caldwell Public Schools is seeking a reliable and skilled Custodian to join our team. As a Custodian, you will be responsible for maintaining the cleanliness and organization of our schools.Key Responsibilities:Perform daily cleaning tasks, including sweeping, mopping, and disinfecting surfaces.Operate custodial equipment, such as...

  • Travel Nurse RN Orthopedics Night Shift

    2 weeks ago

    Caldwell, Idaho, United States HealthTrust Workforce Solutions HCA Full time

    Travel Nurse RN Orthopedics Job OpportunityWe are seeking a skilled Travel Nurse RN to join our team in Caldwell, Idaho. As a Travel Nurse RN, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and contributing to the success of our healthcare facility.Job Details:Specialty: OrthopedicsShift: 12...

  • Hotel Night Auditor

    4 weeks ago

    Caldwell, Ohio, United States Nivea Hospitality Full time

    Hotel Night Audit Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Hotel Night Audit professional.Key Responsibilities:Provide exceptional customer service to all hotel guestsProcess check-in and check-out proceduresBalance cash and reconcile credit card transactionsAnswer phone calls and respond to guest...

  • Night-Shift Custodian

    2 months ago

    West Caldwell Twp, United States Caldwell-West Caldwell Public Schools Full time

    Position Type: Maintenance/Custodial/Custodian Date Posted: 8/15/2024 Location: Grover Cleveland Middle School Date Available: ASAP Closing Date: until filled Additional Information: Show/Hide Custodian, Grover Cleveland Middle School, Caldwell, NJ Night Shift - 3pm - 11pm Qualifications: 1. Successful completion of high school, trade school,...