Sales Manager
2 weeks ago
Fox River Harley Davidson/WCIC/Chicago Polaris
St. Charles, IL
About Us
Fox River Harley Davidson/WCIC/Chicago Polairs is a part of the Windy City Motorcycle Company (WCMC). Windy City Motorcycle Company is a veteran-owned company that operates as more than just a motorcycle retailer. We are a team of riders, catering to other riders. As the largest motorcycle retailer in the industry, WCMC is setting the standard and shaping the future of motorcycle retail experience. Our teams are fueled by their passion for fulfilling dreams of riding two-wheeled, three-wheeled, and power sports vehicles, making each day at work an exciting new adventure. If you share our passion for motorcycles and power sports vehicles, then come join us by rolling on the throttle
Responsibilities
1. Sales Department Operations
Oversee and manage all operations of new and pre-owned vehicles.
Ensure the sales department contributes acceptable levels of gross and net profit.
Ensure sales personnel are well trained, motivated, and available when needed.
Oversee sales, trade-ins, and delivery of all new and used vehicles.
Become familiar and efficient with all phases of the computer system required for sales management.
Maintain established procedures to ensure timely and proper completion of all paperwork.
2. Customer Service
Provide prompt, dependable, high-quality, vehicle sales to customers by using current proactive feature benefit sales techniques.
Greet customers immediately, in a courteous and friendly manner.
Ensure customers are properly qualified for needs, wants, and ability to buy.
Ensure cross-sales of P&A, financing, general merchandise, warranties, HOG Dues, insurance products, and services.
Develop and ensure the use of a common and consistent quotation methodology for vehicle sales, trade-ins, and purchases.
3. Management
Maintain sales follow-up programs.
Maintain budgeted revenue and expense objectives.
Maintain efficiency reports on sales associates.
Provide reports to GM / Director of Sales as requested.
Attend training sessions to keep current with sales department issues.
4. Supervisory
Establish departmental work schedule, balancing the workload of all employees.
Train Sales Associates to use consistent and current sales methodologies.
Manage employee performance (evaluate and counsel) and conduct performance reviews in a timely manner.
Assist with recruiting, interviewing, hiring, and terminating employees according to company policy and procedure.
Requirements
Must have the ability to get along with a broad customer base.
Knowledge and/or experience in sales of KTM/Triumph motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them.
Proactive and self-controlled work ethic; Self-started.
Good organizational and excellent time management skills.
Exceptional people skills & rapport building
Experience with Inventory management required
Able to achieve sales quotas.
Excellent closing skills.
Benefits
Health Plan
Dental Plan
Vision Plan
Life Insurance
401k Plan with company match
Paid Time Off
Business casual dress code
A fun environment
Windy City Motorcycle Company is an equal employment opportunity employer. We welcome all to come as they are
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