Customer Service Representative
2 weeks ago
**Customer Service Representative - Birmingham - Full Time**
* **Team:** Retail & Business Banking
* **Location:** Birmingham
* **County:** West Midlands
* **Starting salary (depending on your level of experience) from circa:** 20,300
* **Ref:** 14597
* **Closing Date:** 18-Oct-2021
As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering unparalleled customer service each and every day. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image.
In return, we will make sure that you are well-rewarded by providing you with a competitive salary, annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts. You will also have access to Metro Bank University which supports the training and development of all our colleagues - and with our ambitious growth targets, it can be a big chance for truly exciting career progression
Greeting and welcoming customers Identifying and addressing customers needs and advising them on our products and services accordingly Opening and managing personal and business accounts Supporting customers with daily banking, including cash, card, and cheque handling Providing loan and credit card facilities Taking full ownership of customers queries through to resolution Helping customers with the Magic Money Machines and Safe Deposit Boxes Actively participating in the store events, including Kids Rock, Money Zone, and Grand Openings Supporting new colleagues joining Metro Bank (you might even become their Buddy) Constantly looking for ways to Surprise and Delight our customers
**You need to be this kind of person.**
Passionate about providing unparalleled levels of service and convenience for customers Able to work and learn quickly in a fast-paced, fun and dynamic environment Prepared to stick at something we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow Care about doing a great job and exceeding expectations with the quality of what you do
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.
**We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...**
Understand the risks associated with your job and what that means for you, Metro Bank, and all our stakeholders We need you to have a minimum of a grade C or 4 in Maths and English GCSE Excellent attention to detail is key the role involves processing lots of customer information and this must be done accurately (we are a bank after all) Naturally, you will be a great relationship builder and will be comfortable engaging in conversation with customers To be successful in this role you will need to be ready to go above and beyond your job description to provide an amazing customer experience and make every interaction with our customers special this is how we create fans We need you to be fully flexible to work on a variety of shift patterns over seven days a week In order to excel in this role you will have the ability to adapt quickly and juggle multiple tasks from opening new accounts to advising on products and services and dealing with various customer queries Right from the start, we'll give you full training and great support so you don't need previous experience of finance or banking Being ready to learn and having a keen interest in banking will drive you to develop in this role
* *IMPORTANT FOOTNOTE;*
-
Customer Service Representative
4 days ago
Birmingham, United States Service Supply Full time** Customer Service Representative** **Job Category****:** ISALES **Requisition Number****:** CUSTO001584 Showing 1 location **Job Details** **Description** **Position Overview:** Develop sales and profits through regular contact with current low volume accounts and customer prospects. Maintain and strengthen current customer accounts, ensuring customer...
-
Sales Representative
1 month ago
Birmingham, United States Alfa Insurance Sales Representative Full timeJob DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank to include 3...
-
Customer Service Representative
3 days ago
Birmingham, United States Patterson Companies Full timeWe Are Patterson! Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. We are seeking a motivated individual with a strong customer service aptitude Customer Service, Customer Service Representative, Sales Representative, Representative, Manufacturing, Retail
-
Customer Service Representative
2 weeks ago
Birmingham, United States WATKINS CLEANERS INC Full timeJob DescriptionJob DescriptionJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, detail their clothes and orders, retrieve completed orders from the conveyor, and provide helpful solutions that ensure they have a great customer service experience with our...
-
Customer Service Representative
2 weeks ago
Birmingham, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Birmingham, AL, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
-
Customer Service Representative
2 weeks ago
Birmingham, United States WATKINS CLEANERS INC Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceEmployee discountsFlexible scheduleFree uniformsVision insuranceJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, detail their clothes and orders, retrieve completed orders from...
-
Customer Service Representative
7 days ago
Birmingham, United States Womack Machine Supply Full time**Job Details** **Customer Service Representative - (411)** This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** Job Title Customer Service Representative Job Description **SUMMARY:** Through participation in the call rotation, maintains and improves Customer relationships, manages order...
-
Customer Service Representative
5 days ago
Birmingham, United States Patterson Full time**Patterson isn't just a place to work, it's a partner that cares about your success.** One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring...
-
Customer Service Representative
3 days ago
Birmingham, United States Darrell Walker Workforce Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeDirect Hire OpportunityPay: $18.00 / hourCommercial Products Customer Service RepresentativeThe CSR position is fast paced and requires the ability to multi-task, email correspondence and processing of customer purchase orders. Order entry management and maintenance of completed sales...
-
Customer Service Representative
7 days ago
Birmingham, United States U-Haul Full timeLocation: 3028 Bessemer Rd, Birmingham, Alabama 35208 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...
-
Customer Service Representative
2 weeks ago
Birmingham, United States Worldwide Executives Full timeThe consumer comes first within the hospitality industry and that is no exception at Worldwide Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating...
-
Customer Service Representative
2 weeks ago
Birmingham, United States Alabama Professional Services Full timeJob DescriptionJob DescriptionSalary: $15-$17Alabama Professional Services is a family-owned home improvement and maintenance company that serves the state of Alabama. We opened our doors in 1977 with the mission to provide safe and precise solutions to the majority of homeowner needs. At APS, our purpose is to provide remarkable experiences for our...
-
Customer Service Representative
20 hours ago
Birmingham, United States Patterson Companies Full timePatterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to...
-
Customer Service Representative
2 weeks ago
Birmingham, United States Collabera Full timeDescription Home Search Jobs Job Description Customer Service Representative Contract: Birmingham, Alabama, US Salary: $20.00 Per Hour Job Code: 349226 End Date: 2024-06-08 Days Left: 21 days, 3 hours left Apply PR:$19/hr-$20/hrAbout the Role: The Prior Authorization Representative is responsible for verifying prior authorization requirements and...
-
Customer Service Representative
2 weeks ago
Birmingham, United States Collabera Full timeDescription Home Search Jobs Job Description Customer Service Representative Contract: Birmingham, Alabama, US Salary: $20.00 Per Hour Job Code: 349226 End Date: 2024-06-08 Days Left: 18 days, 3 hours left Apply PR:$19/hr-$20/hrAbout the Role: The Prior Authorization Representative is responsible for verifying prior authorization requirements and...
-
Customer Service Representative
2 weeks ago
Birmingham, United States Collabera Full timeDescription Home Search Jobs Job Description Customer Service Representative Contract: Birmingham, Alabama, US Salary: $20.00 Per Hour Job Code: 349226 End Date: 2024-06-08 Days Left: 20 days, 3 hours left Apply PR:$19/hr-$20/hrAbout the Role: The Prior Authorization Representative is responsible for verifying prior authorization requirements and...
-
Customer Service Representative
2 weeks ago
Birmingham, United States Collabera Full timeDescription Home Search Jobs Job Description Customer Service Representative Contract: Birmingham, Alabama, US Salary: $20.00 Per Hour Job Code: 349226 End Date: 2024-06-08 Days Left: 19 days, 3 hours left Apply PR:$19/hr-$20/hrAbout the Role: The Prior Authorization Representative is responsible for verifying prior authorization requirements and...
-
Customer Service Representative
1 week ago
Birmingham, United States Collabera Full timeDescription Home Search Jobs Job Description Customer Service Representative Contract: Birmingham, Alabama, US Salary: $20.00 Per Hour Job Code: 349226 End Date: 2024-06-08 Days Left: 17 days, 3 hours left Apply PR:$19/hr-$20/hrAbout the Role: The Prior Authorization Representative is responsible for verifying prior authorization requirements and...
-
Customer Service Representative
1 week ago
Birmingham, United States Collabera Full timeDescription Home Search Jobs Job Description Customer Service Representative Contract: Birmingham, Alabama, US Salary: $20.00 Per Hour Job Code: 349226 End Date: 2024-06-08 Days Left: 16 days, 3 hours left Apply PR:$19/hr-$20/hrAbout the Role: The Prior Authorization Representative is responsible for verifying prior authorization requirements and...
-
Customer Service Representative
1 week ago
Birmingham, United States Collabera Full timeDescription Home Search Jobs Job Description Customer Service Representative Contract: Birmingham, Alabama, US Salary: $20.00 Per Hour Job Code: 349226 End Date: 2024-06-08 Days Left: 15 days, 3 hours left Apply PR:$19/hr-$20/hrAbout the Role: The Prior Authorization Representative is responsible for verifying prior authorization requirements and...
