Customer Service Representative
4 weeks ago
Description
- Home
- Search Jobs
- Job Description
Customer Service Representative
Contract: Birmingham, Alabama, US
Salary: $20.00 Per Hour
Job Code: 349226
End Date: 2024-06-08
Days Left: 19 days, 3 hours left
Apply
PR:$19/hr-$20/hr
About the Role:
- The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required.
- This role involves working directly with physician offices and payers to facilitate patient access to various therapies.
- The Representative will ensure patient insurance coverage and benefits, identify requirements for prior approval, and submit for authorization. Additionally, this role involves assisting with appealing prior authorization denials, retro authorization, or other special cases.
- Validate insurance patient's coverage and communicate any issues with benefits or coverage to the appropriate managers Check the requirements for prior authorization and initiate as required
- Coordinate required paperwork, clinical notes, and forms for submission to support requests and initiate as required
- Follow up frequently to ensure visibility on authorization status throughout the approval process
- Have basic knowledge of payer payment processes with detailed knowledge of the payer prior authorization process
- Be familiar with basic ICD9/10 and CPT codes, with expert knowledge on a subset of client therapy codes
- Demonstrate superior customer service skills with outstanding communication skills to use with various stakeholders such as physicians, sales representatives, payer representatives, utilization reviewers, and various internal and external stakeholders
- Possess advanced MS Excel skills and the ability to learn and use multiple CRM software programs as needed
- Have good organizational skills with the ability to handle multiple inquiries simultaneously and critical problem-solving skills with high attention to detail
- Familiarity with ICD9/10 and CPT code
- ICD10
- ICD9
- CRM
- MS Excel
- Recruiter
- Phone
- Srujan R
- srujan.rontala@collabera.com
Apply Now
-
Customer Service Representative
2 weeks ago
Birmingham, United States Service Supply Full time** Customer Service Representative** **Job Category****:** ISALES **Requisition Number****:** CUSTO001584 Showing 1 location **Job Details** **Description** **Position Overview:** Develop sales and profits through regular contact with current low volume accounts and customer prospects. Maintain and strengthen current customer accounts, ensuring customer...
-
Customer Service Representative
1 week ago
Birmingham, United States Service Supply Full time** Customer Service Representative** **Job Category****:** ISALES **Requisition Number****:** CUSTO001584 Showing 1 location **Job Details** **Description** **Position Overview:** Develop sales and profits through regular contact with current low volume accounts and customer prospects. Maintain and strengthen current customer accounts, ensuring customer...
-
Customer Service Representative
4 hours ago
Birmingham, United States Johnson Service Group Full timeJob DescriptionJob Description Job Description** Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Customer Care Representative to fill a two- year assignment in the Birmingham, AL area.Job Title: Customer Care RepresentativeWork Location: Birmingham, ALRate of pay: ...
-
Customer Service Representative
1 day ago
Birmingham, United States Johnson Service Group (IL) Full timeDate: 06/10/24 Job Title: Customer Care Representative Work Location: Birmingham, AL Rate of pay: $16.00 per hour Please send me your resume to lmccarron@jsginc.com Requirements: Previous cash-handling experience Face-to-face customer service skills Computer skills Familiar with Microsoft Office suite Good communication skills Strong decision-making skills...
-
Customer Service Representative
3 days ago
Birmingham, United States Johnson Service Group Full timeJob DescriptionJob Description · Date: 06/10/24Job Title: Customer Care RepresentativeWork Location: Birmingham, ALRate of pay: $16.00 per hourPlease send me your resume to lmccarron@jsginc.comRequirements:Previous cash-handling experienceFace-to-face customer service skillsComputer skillsFamiliar with Microsoft Office suiteGood communication...
-
Sales Representative
2 months ago
Birmingham, United States Alfa Insurance Sales Representative Full timeJob DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank to include 3...
-
Customer Service Representative
2 weeks ago
Birmingham, United States Patterson Companies Full timeWe Are Patterson! Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. We are seeking a motivated individual with a strong customer service aptitude Customer Service, Customer Service Representative, Sales Representative, Representative, Manufacturing, Retail
-
Customer Service Representative
4 weeks ago
Birmingham, United States WATKINS CLEANERS INC Full timeJob DescriptionJob DescriptionJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, detail their clothes and orders, retrieve completed orders from the conveyor, and provide helpful solutions that ensure they have a great customer service experience with our...
-
Customer Service Representative
4 weeks ago
Birmingham, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Birmingham, AL, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
-
Customer Service Representative
1 week ago
Birmingham, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Birmingham, AL, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
-
Customer Service Representative
1 week ago
Birmingham, United States Million Air Full timeJob DescriptionJob DescriptionDo you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a...
-
Customer Service Representative
3 weeks ago
Birmingham, United States Womack Machine Supply Full time**Job Details** **Customer Service Representative - (411)** This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** Job Title Customer Service Representative Job Description **SUMMARY:** Through participation in the call rotation, maintains and improves Customer relationships, manages order...
-
Customer Service Representative
1 week ago
Birmingham, United States Womack Machine Supply Full time**Job Details** **Customer Service Representative - (411)** This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** Job Title Customer Service Representative Job Description **SUMMARY:** Through participation in the call rotation, maintains and improves Customer relationships, manages order...
-
Customer Service Representative
4 weeks ago
Birmingham, United States WATKINS CLEANERS INC Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceEmployee discountsFlexible scheduleFree uniformsVision insuranceJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, detail their clothes and orders, retrieve completed orders from...
-
Customer Service Representative
2 weeks ago
Birmingham, United States WATKINS CLEANERS INC Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceEmployee discountsFlexible scheduleFree uniformsVision insuranceJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, detail their clothes and orders, retrieve completed orders from...
-
Customer Service Representative
3 weeks ago
Birmingham, United States Patterson Full time**Patterson isn't just a place to work, it's a partner that cares about your success.** One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring...
-
Customer Service Representative
2 weeks ago
Birmingham, United States Darrell Walker Workforce Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeDirect Hire OpportunityPay: $18.00 / hourCommercial Products Customer Service RepresentativeThe CSR position is fast paced and requires the ability to multi-task, email correspondence and processing of customer purchase orders. Order entry management and maintenance of completed sales...
-
Customer Service Representative
1 week ago
Birmingham, United States Darrell Walker Workforce Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeDirect Hire OpportunityPay: $18.00 / hourCommercial Products Customer Service RepresentativeThe CSR position is fast paced and requires the ability to multi-task, email correspondence and processing of customer purchase orders. Order entry management and maintenance of completed sales...
-
Customer Service Representative
3 weeks ago
Birmingham, United States U-Haul Full timeLocation: 3028 Bessemer Rd, Birmingham, Alabama 35208 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...
-
Customer Service Representative
1 week ago
Birmingham, United States U-Haul Full timeLocation: 3028 Bessemer Rd, Birmingham, Alabama 35208 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...