Information Systems

2 weeks ago

Vero Beach, United States CareerBuilder Full time

This is a leadership role that performs professional work providing operational support to and management of the Countys information technology infrastructure and team members. This role requires a strategic thinker with strong leadership skills, technical expertise, and a proven track record implementing and managing information technology solutions. This is a highly skilled position, working under the general direction of the Information Technology Department Director.

Provides management and oversight for the Countys information technology infrastructure, systems, and services
Develops and manages the Information Systems & Telecommunications (IS&T) Divisions annual operating and capital expenditure budgets to ensure consistency with overall strategic objectives
Establishes, documents, and communicates technology-related goals and objectives to team members
Defines and documents internal processes and procedures related to IS&T Division staff duties and responsibilities
Ensures compliance with governance, security and audit policies, procedures and best practices
Supervises, evaluates, plans work objectives, establishes priorities and/or corrective actions for the information technology staff; ensures completion of routine and ongoing support functions
Fosters a collaborative and innovative team culture to drive excellence in IT service delivery
Provides project management and leadership for technology projects and implements enterprise technology strategies
Manages routine/scheduled audits of all systems, including all backups
Ensures the security, reliability, and performance of networks, servers, and systems
Provides leadership in resolving escalated technical issues and ensure timely and effective user support
Recommends the selection and acquisition of hardware, software, and IT-related services and equipment
Tracks and maintains IT hardware and software inventory
Partners with internal and external partners to communicate project status, activities, and achievements
Develops and maintains relationships with suppliers and service providers; negotiates contracts and agreements with suppliers and service providers to ensure cost-effectiveness and service quality
Ensures service providers perform to contractual SLAs and service obligations
Education/Experience:
Bachelors degree in Computer Science or related field and a minimum of (10) ten years of related working experience. A minimum of (3) three years in an information technology management role.
Licenses, Certifications, or Registrations:
Valid Florida driver's license
Information Technology Management and Leadership Professional (ITMLP) desired
Certified Information Systems Security Professional (CISSP) desired
Project Management Professional (PMP) desired
Knowledge, Abilities, and Skills:
Expert knowledge of IT best practices, policies and regulations
A clear understanding of client/server technology and network architecture
In-depth understanding of computer science and cybersecurity
Strong problem-solving, critical thinking, and decision-making skills
Advanced leadership and conflict management skills
Excellent customer service and interpersonal skills
Project management skills, including organization, planning, time management and prioritization
Effective communication skills, including writing, speaking and active listening
Specific knowledge of and proficiency with:

Physical and virtual servers and networks
Network switching and routing
Microsoft Active Directory (users, computers, servers) management
Microsoft Entra ID management
Network operating systems (Windows Server and Linux)
End Point Protection Systems / Extended Detection and Response
Enterprise applications management
Enterprise disaster recovery systems management
SAN/NAS, CIFS, and iSCSI storage environments
Domain Name System (DNS) management
Microsoft Exchange email systems; including Exchange Online
SQL databases
Sustainment of servers, storage, backup, and network services

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position.

While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.
ADA STATEMENT:
A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
ATTESTATION
I have read the job description for the above position and understand the job duties, requirements, and responsibilities for the position.

I attest that I am able to perform the essential functions as outlined in the job description either with or without accommodation. I understand that if I require accommodation, I will contact the Human Resources Department to request an accommodation.
If I have any questions about the job duties described in the above job description, I should discuss them with my immediate supervisor or a member of the Human Resources staff.
I have discussed any questions I may have had about this job description prior to signing this form.
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Employees Signature

Date
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Employees Name (Please Print)

Employee Number

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