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Field Support Technician

3 months ago

Stratford, United States TEKsystems Full time

This role requires a car and is onsite 5 days a week in CT. This is a travel role so this person will be responsible for supporting 200 locations within the Fairfield County area. You will be working in a hospital so vax/booster, medical, drug, and bg check is required. This will be a 6 month rolling contract (no budget to go FT at this moment). This person needs prior hardware support experience Description: This client is looking to augment their full time staff with a contractors due to being short staffed and needing coverage because of a contractor converting to full time and high demand as it relates to their work load. They are constantly growing and expanding therefore there is a lot of project based work such as builds and deployments, and cleanup work. They also need to cover day to day support such as rounding, troubleshooting end user issues, or day to day support. The ideal candidate will be eager to learn, energetic, and possess a go getter attitude. Attitude and customer service are very important in this environment. They will be troubleshooting and closing tickets in Hospital setting. (Need to be flexible if they are asked to go to another location) Therefore they will need to provide white glove assistance to Doctors, Nurses, Managers, and Hospital staff. The candidates will be required to deploy and support desktops, thin clients, workstations, and multi functional printers in clinical areas. Will also respond to customer requests to resolve their issues in person or remotely, via phone and email. Manage user accounts and permissions in AD. Experience required working with patch panels and resolving network issues such as IP conflicts, mapping network drives and printers. Skills: Windows, Active Directory, PC Support, Desktop, Office, Desktop, Support Top Skills Details: Windows, Active Directory, PC Support, Desktop, Office Additional Skills & Qualifications: Strong documentation and customer service skills. Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.