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Membership Sales Manager

2 months ago


Baltimore, United States The Y of Central Maryland Full time

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.

POSITION SUMMARY:

Responsible for the direction, operation, supervision and growth of Association Membership. Will provide direct leadership for the promotion and delivery of membership to three or four family centers. Your role will be a direct the liaison between our Marketing and internal center membership teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers in the regions you support.

Ultimately, you will boost sales and contribute to our long-term business growth and will work closely with various Center Executive Directors, Membership Directors, Program, Fitness, Philanthropy, Corporate Sponsorships and School Directors and our Annual Turkey Trot fundraising campaign

ESSENTIAL FUNCTIONS:

  • Qualify leads from marketing campaigns as sales opportunities
  • Identify client needs and suggest appropriate products/services
  • Customize product solutions to increase customer satisfaction
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market with local businesses, public and private schools, colleges and universities, senior adult retirement communities, local state government agencies, houses of faith, and various county fairs through cold calls, face-to-face appointments, and emails and capture those sales activities in a CRM system. This is highly visible position in the local community.
  • Set up meetings or calls between (prospective) clients and Y personnel
  • Reports to the Sr. Executive Director of Association Sales with a dotted line to area Executive Directors on (weekly/monthly/quarterly) sales results.
  • Stay up-to-date with new products/services and new pricing/payment plans.
  • Organizes membership events at the YMCA and represents the YMCA at community events to promote Y initiatives and sales
  • Creation of weekly sales pipeline and completion of routine sales reports


The Y in Central Maryland provides equal employment opportunities (EEO) to all employees and applicants for employment. Moreover, the Y is firmly committed to celebrating and achieving diversity and inclusion in all we do. We strive to be an anti-racist organization and expect all associates to treat others with respect, kindness and dignity, at all times. Thank you for considering working for the Y in Central Maryland. If being a part of our cause feels right for you, we hope you will join us.