Current jobs related to Customer Service Representative - Silver Spring - EagleBank
-
Customer Service Representative
1 month ago
Silver Spring, United States VP Executives Full timeJob DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at VP Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
-
Customer Service Representative
1 month ago
Silver Spring, United States VP Executives Full timeJob DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at VP Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
-
Customer Service Representative
1 week ago
Silver Spring, United States VPE Development Full time $42,500 - $53,000Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at VP Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
-
Customer Service Representative
1 week ago
Silver Spring, United States Serene Marketing Inc. Full timeAbout Us: Serene Marketing is a dynamic and innovative company dedicated to providing exceptional customer service and sales support on behalf of our valued clients. We pride ourselves on our commitment to excellence, fostering a culture of continuous learning, and maintaining a positive, customer-centric attitude. We are currently seeking a motivated and...
-
Customer Service Representative
2 days ago
Silver Spring, Maryland, United States Alex-Glebe Rd Limited LTD Full timeJoin the Alex-Glebe Rd Limited LTD Customer Service TeamWe are on the lookout for enthusiastic and approachable individuals to become part of our customer service team. As a Customer Service Representative, you will have the chance to demonstrate your interpersonal skills while enjoying competitive compensation.Advantages of working with us:Comprehensive...
-
Customer Service Representative
4 weeks ago
Silver Spring, United States Maverick Marketing Full timeJob DescriptionJob DescriptionWe are a fast-paced, entrepreneurial firm specializing in customer acquisition and field sales strategies. We are experiencing an upswing in growth as we look to launch a new direct marketing campaign for a multinational food and beverage conglomerate. In today's economy, consumers look for ease, accessibility, and the...
-
Customer Service Representative
1 month ago
Silver Spring, United States Maverick Marketing Full timeJob DescriptionJob DescriptionWe are a fast-paced, entrepreneurial firm specializing in customer acquisition and field sales strategies. We are experiencing an upswing in growth as we look to launch a new direct marketing campaign for a multinational food and beverage conglomerate. In today's economy, consumers look for ease, accessibility, and the...
-
Customer Service Representatives
5 days ago
Silver Spring, Maryland, United States Torchy's Tacos Full timeAbout Us:Torchy's Tacos is a fast-paced, high-volume restaurant that prides itself on providing a Damn Good customer service experience for our guests.Job Summary:We are seeking a Customer Service Representative to join our Front of House Team. As a Customer Service Representative, you will be the face of Torchy's Tacos to our guests, providing a welcoming...
-
Sales and Customer Service Representative
6 days ago
Silver Spring, Maryland, United States Massage Envy Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Massage Envy. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.Key ResponsibilitiesProvide outstanding customer...
-
Customer Service Representative
22 hours ago
Silver Spring, Maryland, United States Kevin Ha - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Associate. As a key member of our team, you will be responsible for establishing strong relationships with customers, identifying their insurance needs, and providing personalized solutions.ResponsibilitiesCustomer Relationship Building:...
-
Customer Outreach Representative
1 month ago
Silver Spring, United States Maverick Marketing Full timeJob DescriptionJob DescriptionOur company is a culture-forward business management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Customer Outreach Representative team has enriched our atmosphere and culture. We have a family-like...
-
Customer Service Representative
2 days ago
Silver Spring, United States Maverick Marketing Inc. Full timeMaverick Marketing Inc. delivers home run results to a variety of clients that want to cast a wide net and increase their market reach. Due to new client contracts, we are tasked with creating and executing leading customer service and sales campaigns.Maverick Marketing Inc. team delivers communication-focused customer service and sales solutions to our...
-
Customer Service Representative
3 days ago
Silver Spring, United States Maverick Marketing Full timeMaverick Marketing Inc. delivers home run results to a variety of clients that want to cast a wide net and increase their market reach. Due to new client contracts, we are tasked with creating and executing leading customer service and sales campaigns. Maverick Marketing Inc. team delivers communication-focused customer service and sales solutions to our...
-
Customer Service Representative
6 days ago
Silver Spring, United States Maverick Marketing Full timeMaverick Marketing Inc. delivers home run results to a variety of clients that want to cast a wide net and increase their market reach. Due to new client contracts, we are tasked with creating and executing leading customer service and sales campaigns. Maverick Marketing Inc. team delivers communication-focused customer service and sales solutions to our...
-
Customer Service Representative
6 days ago
Silver Spring, United States Maverick Marketing Full timeMaverick Marketing Inc. delivers home run results to a variety of clients that want to cast a wide net and increase their market reach. Due to new client contracts, we are tasked with creating and executing leading customer service and sales campaigns. Maverick Marketing Inc. team delivers communication-focused customer service and sales solutions to our...
-
Customer Service Representative
3 days ago
Silver Spring, Maryland, United States Lindsay Ford of Wheaton Full timeJob OverviewLindsay Ford of Wheaton is seeking dedicated individuals for the role of Receptionist. This position is ideal for those who possess a professional demeanor and strong communication skills, ensuring a welcoming environment for both customers and staff. While prior experience is preferred, we are committed to training the right candidates.Key...
-
Customer Service Representative
3 days ago
Silver Spring, Maryland, United States Story Cannabis Co. Full timePosition OverviewAs a Retail Associate at Story Cannabis Co., you will play a vital role in creating a welcoming atmosphere for our customers. Your responsibilities will include:Customer Engagement: Warmly welcome customers upon their arrival, ensuring a positive shopping experience.Data Management: Efficiently input customer details into our database and...
-
Customer Support Representative
7 days ago
Silver Spring, United States Maverick Marketing Full timeWe are Hiring an Energetic Full-Time Entry-Level Customer Support Representative: Our company is a culture-forward business management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Customer Support Representative team has enriched our...
-
Customer Service Representative
3 days ago
Silver Spring, Maryland, United States Autumn Lake Healthcare at Silver Spring Full timeWe are seeking a skilled Receptionist to join our team at Autumn Lake Healthcare at Silver Spring. As a Receptionist, you will be the first point of contact for our residents and visitors, providing exceptional customer service and administrative support.Key Responsibilities:Provide warm and welcoming greetings to residents and visitorsManage incoming and...
-
Customer Service Representative
3 months ago
Spring, United States U-Haul Full time**job category research study** We want to make job hunting easier by updating the structure of job titles and categories to improve upon the job search experience. Please participate in a brief drag-and-drop activity to let us know how you recognize and relate to general job classifications. **Customer Service Representative** **U-Haul Offers Customer...
![EagleBank](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 months ago
Overview:
We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.
EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one anothers experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships.
The success of this position is reliant on face-to-face interaction and requires 100% on-site work.
Responsibilities:The Customer Service Representative establishes, retains and deepens relationships with new and existing clients. Provides quality service to internal and external clients through effective and professional written and verbal communication. Processes teller transactions and balances cash accurately and efficiently. Resolves basic service issues by maintaining a developed working knowledge of basic bank products and services while referring more complex requests to appropriate colleagues or departments. Possesses strong knowledge of the platform and teller systems. Proactively and reactively contacts clients to identify additional banking needs to strengthen client relationships and meet cross-sell goals. Serves as main point of contact for client problem resolution. Complies with policies, procedures, rules and regulations, and completes training requirements as warranted for the position.
MAJOR DUTIES AND RESPONSIBILITIES:
- Consistently provides excellent customer service when opening deposit accounts, when servicing, performing account maintenance and establishing account related services.
- Receive and accurately process deposits, withdrawals, and other financial related transactions (loan payments, cashiers checks, etc) to customers. Accurately balance teller cash drawer and transactions daily and maintain high degree of accuracy with the processing of transactions.
- Follow all policies and procedures as they pertain to the performance of the position (Teller Manual, Opening New Accounts, Security, BSA, etc).
- Answer basic questions regarding EagleBank products and services. Responsible for recognizing and referring sales opportunities.
- Ensures proper completion of CTRs, balancing of the ATM, Night Drop deposits and balancing TCR as applicable.
- Follows and remains current on all policies, procedures and applicable regulations that pertain to handling of customer accounts, security, compliance and internal control guidelines.
- Responsible for contributing to assigned branch cross-sell and product sales and participates in outbound sales call activities.
- Assist with daily Branch opening procedures to ensure that the branch is open on time and ready to conduct business. Assist with Branch closing procedures.
- Assist BM/BSM with preparation of monthly audit package.
- Assist with branch vault and cash supply, when applicable. Prepares, receives, and processes cash shipment per procedures, ensuring adequate currency supplies at all times
- Assist with duties performed under dual control, customer inquiries , account research, check orders, etc. May act as back-up to vault custodian as needed.
- Masters the use of TellerInsight, IBS, Deposit Origination and SRM processing.
- Timely completion of required training.
REQUIRED:
- High School Diploma or equivalent.
- 1 year cash handling.
- 2 years Platform/Opening/Servicing/Closing Accounts or equivalent internal EagleBank branch banking.
- Knowledge of Platform and Teller system.
- Exhibits professionalism with internal and external customers.
- Knowledge of deposit products and services.
- Knowledge of banking regulations, policies, and procedures.
- Basic knowledge of MS Office products.
Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you arent hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.