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Customer Service Representative

2 months ago

Carol Stream, United States TEKsystems Full time

*Description:*

* Coordinates all aspects of customer service from order placement and acknowledgment through scheduling, shipping, and follow-up

* Performs shipping, receiving, and warehouse duties

* Provide service to walk-in customers and answer all incoming calls

* Enter and update customer orders in conjunction with the sales team as received via phone or email while noting special handling requirements

* Perform weekly cycle counts to ensure accurate inventory on-hand

* Coordinate mobile inventory counts with sales reps and support personnel

* Monitor open purchase orders or sales orders to ensure timely shipping

* Update Sales & Rental orders

* Ensure vendor invoices are processed and sent to the accounting department

* Reconcile petty cash and process all checks and cash through the accounting department

* Coordinate with the service department to ensure customer units are turned around in a timely manner

*Hours:*

Monday-Friday 7:30am-4:30pm

* Skills & Qualifications:*

- Customer Service Experience

- High School Diploma

- Microsoft Office

- Experience with ERP (SAP is a plus)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.