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Receptionist/Service Ambassador

2 months ago

Raleigh, United States Frontier Management (OR) Full time

Litchford Health and Rehab is seeking a Receptionist/Service Ambassador. The Receptionist is fast paced position and the first point of contact for our customers both in person and on the phone. To be successful, you should have a pleasant personality and exceptional customer service skills. If you believe that you can ensur e that our guests are greeted promptly and positively, can execute administrative tasks, and have a desire to provide outstanding customer service...APPLY TODAY

Responsibilities
•Greet and welcome
•Answer and forward incoming phone calls
•Ensure reception area is tidy and presentable
•Provide basic and accurate information in-person and via phone/email
•Update customer information
•Collect and record payments
•Perform other clerical receptionist duties such as filing, photocopying, and faxing

Skills
•Proven work experience as a Receptionist, Front Office Representative or similar role
•Proficiency in Microsoft Office Suite
•Hands-on experience with office equipment (e.g. fax machines and printers)
•Professional attitude and appearance
•Solid written and verbal communication skills
•Ability to be resourceful and proactive when issues arise
•Excellent organizational skills
•Multitasking and time-management skills, with the ability to prioritize tasks
•Customer service attitude

EOE