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Medical Office Front Desk Associate

3 months ago

Metairie, United States Handsurgical Full time

** Medical Office Front Desk Associate**

**Job Category****:** Admin **Requisition Number****:** MEDIC001034 Showing 1 location **Job Details**

**Description**

The Front Desk Associate is responsible for all aspects of patient related in-take and coordination of related medial and insurance information. Must maintain a high level of work accuracy to support the efficient and effective delivery of patient care. Must maintain a professional and compassionate delivery of service with a high level of customer service focus.

**Essential Duties and Responsibilities**

* Coordinate and input relevant information in the patient medical record software

* Utilize customer service and active engagement skills with all patient communications

* Coordinate and schedule patient appointments

* Conduct new patient registration process for the in-take of all new patients

* Coordinate the in-take process for patient check-in

* Coordinate the appointment completion process for patient check- out

* Utilize resource tools to complete patient benefit verifications for all patient appointments

**Required Skills and Abilities**

* Excellent verbal and written communication skills.

* Experience in customer relations

* Ability to use discretion while working with sensitive information

* Ability to adjust approach to meet changing demands and situations including dealing with diverse people

* Ability to handle a fast-paced environment and prioritize tasks based on importance

* Ability to operate a computer, computer software, and basic office equipment

* Excellent problem-solving skills

* Excellent organizational and time management skills

**Qualifications**

**Skills**

**Preferred**

**Bilingual** *Novice* **Customer Service** *Novice* **Behaviors**

**Preferred**

**Team Player****:** Works well as a member of a group

**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**