Front Desk Agent Full time
3 days ago
The Westin Dulles is seeking an experienced Front Desk Agent for their busy hotel. The primary purpose of the Front Desk Agent is to greet and serve guests in a professional, gracious manner. Register guests; provide prompt and courteous service to the guest throughout their stay, resolve guest problems, close guest accounts upon check out and offer fond farewell to guests.
Essential Job Functions
- Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.
- Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible, and ensure that staff does the same. Maintain and provide accurate information on and promote hotel facilities.
- Maintain cash bank per accounting guidelines. Comply with all accounting procedures.
- Maintain effective communication within Front Office and related departments, and with all hotel departments. Stay aware of issues relating to front office and general hotel operations. Attend meetings as scheduled. Apprise management of any concerns or suggestions.
- Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
- Understand and operate front office telephone, computer systems, and equipment such as ten key adding machine, facsimile machines, etc.
- Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate, provide key folder containing guest room key (and club key if applicable), certificate and coupons as appropriate. Close out guest accounts at time of check out. Properly file and retrieve registration cards.
- Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Experience/Education
High school diploma or general education degree or equivalent combination of education and experience preferred. Must speak, read, and understand English.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
-
Front Desk Supervisor
4 months ago
Herndon, United States New Castle Hotels & Resorts Full timeJob Description Front Office/Desk Supervisor You are a people person and have already proven your ability to go above and beyond. As a Front Office Supervisor you are working hand in hand with the front office team to deliver the guest Wow experience, constantly setting an example and helping where needed. As Front Office /Desk Supervisor , you...
-
Front Desk Leadership Position
1 week ago
Herndon, Virginia, United States New Castle Hotels & Resorts Full timeJob Description:New Castle Hotels & Resorts is seeking a highly skilled and experienced Front Desk Supervisor to join our team.About the Role:The ideal candidate will have at least one-two year of progressive experience at a hotel front desk or other customer-related position. A high school education, as well as some college-related coursework, is preferred....
-
Guest Experience Specialist
5 months ago
Herndon, United States Marriott Hotels & Resorts Full timeOur jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guest Guest Experience, Specialist, Front Desk, Guest, Experience, Hotel, Business Services
-
Front Desk Agent
1 week ago
Herndon, United States Remington Full timeWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or manual system,...
-
Guest Services Rep Part
4 weeks ago
Herndon, United States Extended Stay Full timeExtended Stay - 1021 Elden Street [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...
-
Gallery Host
2 months ago
Herndon, United States Island Hospitality Full timeJob Type Part-time Description We are offering an exciting opportunity for a guest-focused, friendly, outgoing individual to greet and assist guests as our Gallery Host/Front Desk. Requirements Job Requirements: Check-in/Check-out hotel guests Process all payments according to established hotel requirements Provide information and assistance to all guests...
-
Night Auditor
6 months ago
Herndon, United States Westin Washington Dulles Airport Full timeThe purpose of the Night Auditor is to audit all accounts to ensure they are in balance, and prepare final reports for management; acts as the third shift Front Desk Agent ensuring maximum room revenues and guest satisfaction, in line with Auro Hotels' standards. Essential Job FunctionsAssists all guests in a sincere and courteous manner Registers and...
-
Senior Full Stack Developer
1 week ago
Herndon, Virginia, United States CYBER BAT INC Full timeJob DescriptionCyber Bat Inc. is seeking a highly skilled Full Stack Developer to join our Data Analytics Team. This role will focus on developing front-end applications that support various tools and initiatives aimed at streamlining operations, automating processes, and aligning customer solutions with the organization's digital architecture.The ideal...
-
RF Front-End Engineer
2 days ago
Herndon, United States Fairwinds Technologies, L Full timeRF Front-End EngineerAbout Us: Fairwinds Technologies is a U.S. engineering company specializing in Satellite Communications (SATCOM), Radio Frequency Transmission Systems, Network Design, Systems Integration, and Digital Signal Processing (DSP) technologies. We support Command, Control, Communications, and Computer (C4) systems used in austere military...
-
Receptionist
2 months ago
Herndon, United States HOATalent Full timeNewell Property Management stands as a beacon of excellence in property management, driven by a dynamic and forward-thinking team. Our core mission is to continuously improve, underpinned by values of teamwork, personal and professional growth, and a relentless drive for improvement. We seek candidates, particularly for our Director Service Manager roles,...
-
Front End UI Developer
3 weeks ago
Herndon, United States BTI360 Website Full timeAbout the Team Here at BTI360, we've built a culture that's passionate about developing software engineers. Software doesn't build itself. People do. In fact, teams of people do. That's why our primary focus is on developing better craftsmen, better teammates, and better technical leaders. By putting people first, we're not just giving our teammates more...
-
Front Office Operations Manager
1 week ago
Herndon, Virginia, United States Remington Full timeRemington Career OpportunityWe are seeking a highly skilled Front Office Operations Manager/Accounting Team Lead to join our team at Remington. This role is ideal for individuals who thrive in fast-paced environments and possess excellent communication skills.About the RoleThe successful candidate will be responsible for ensuring seamless front office...
-
Full Stack Engineer
2 months ago
Herndon, United States Gray Matters Technology Services, LLC Full timeGray Matters Technology Services (GMTS) is an EDWOSB, VOSB, and BA Certified Firm, committed to providing tailored solutions to complex business challenges for the Federal Government, has an immediate opening for an experienced Senior Full Stack Developer!Location: Herndon, VATerms: Onsite / 1yr. contract w/ 5yr. optionCompensation: $65/hr. - $75/hr.Travel:...
-
Systems Administrator
1 week ago
Herndon, United States Cornerstone Defense Full timeLocation: Herndon, Virginia Type: Contract Job #3141 Title: Systems Administrator (Help Desk) Location: Herndon, VA *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our...
-
Housekeeper Part
2 months ago
Herndon, United States Extended Stay Full timeExtended Stay - 1021 Elden Street [Room Attendant / Cleaner] As a Housekeeper at Extended Stay, you'll: Clean assigned guest rooms following company standards, policies and procedures; Stock carts and cart rooms if necessary or directed by management; Report all maintenance issues and any guest property that may be left in the room directly to the front desk...
-
Hotel Operations Supervisor
1 week ago
Herndon, Virginia, United States Island Hospitality Management Full timeIsland Hospitality Management is seeking a skilled and experienced Hotel Operations Supervisor to join our team. As an Assistant General Manager, you will be responsible for ensuring the overall success of the front desk and housekeeping departments. Your primary focus will be on supervising staff, managing guest satisfaction, and maintaining product quality...
-
Full-time Nabisco Merchandiser/Order Writer
2 months ago
Herndon, United States Mondelez International Full timeJob DescriptionJoin our Mission to Lead the Future of Snacking AT Mondelz InternationalFull Time Nabisco Merchandiser/Order WriterJoin our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays....
-
Project Coordinator for Executive Front Office
3 weeks ago
Herndon, Virginia, United States ST2 ManTech Advanced Systems Intl Full timeSecure Our Nation and Advance Your CareerWe are seeking a skilled Project Coordinator to provide administrative support in our fast-paced and mission-focused environment.The ideal candidate will be focused, poised under pressure, and dedicated to the success of the office.Key Responsibilities:Provide exceptional administrative support to 3-4 executive front...
-
Full Time Psychiatrist
4 weeks ago
Herndon, United States Cambridge Medical Professionals Full timeNEW Opening Full time or Part time Psychiatrist needed in the Northern, VA Area Facility located in the Northern VA area of Herndon is seeking a BE/BC Adult or C/A Psychiatrist for an all outpatient position available Full time or Part time or even one day a week. Ideal candidate would be a female that is comfortable seeing all ages, that focuses on...
-
Front-End Software Engineer/UI Developer
1 week ago
Herndon, United States BTI360 Website Full timeAbout the Team Here at BTI360, we've built a culture that's passionate about developing software engineers. Software doesn't build itself. People do. In fact, teams of people do. That's why our primary focus is on developing better craftsmen, better teammates, and better technical leaders. By putting people first, we're not just giving our teammates more...