Patient Care Coordinator

2 months ago

Stamford, United States OCLI Vision Full time

Job Details Level : Entry Job Location : Stamford - SVM - Stamford, CT Position Type : Part Time (up to 29 hrs/wk) Education Level : High School Diploma/Equivalency Salary Range : Undisclosed Travel Percentage : Up to 50% of the time Job Shift : Day Job Category : Administrative Support

Description PATIENT CARE COORDINATOR

WHO WE’RE LOOKING FOR

Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI Vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time. We want to build a talented team that help us focus on delivering exceptional eye care: the kind of team people want to be a part of, and the kind of team our patients can’t live without.

We want to learn more about you and the kind of team culture you can help us create. We are interested in your relevant skills and what you can do. We are even more interested in your positive attitude and flexible mindset

THE OPPORTUNITY AT HAND

We’re looking for an empathetic Patient Care Coordinator (PCC) to join our team. PCC’s are often the first impression a patient has of OCLI. You’re interacting with patients and providers, and building relationships with them, while making sure the office is running smoothly. You’ll be handling medical records, managing insurance verifications, and most importantly, managing the patient experience. You have a positive attitude and are motivated to provide an excellent experience to anyone that walks through our clinic doors.

OUR EXPECTATIONS OF YOU

You’ll provide our patients with a high level of service

Manage complex scheduling of patients and ensure timely handling of all patient matters

Register patients and manage patient flow in the office

Provide additional administrative support

You’re a self-starter

You’re flexible and willing to go the extra mile to get the job done

Must have reliable transportation to and from work

Must be able to work 2 Saturdays a month

Qualifications WHAT YOU’LL NEED TO SUCCEED

Minimum of one year of experience in a customer service environment

Excellent verbal and written communication skills

You’re comfortable managing sensitive patient information and medical records

You’re able to work collaboratively and cooperatively with a team

You’re able to provide white glove service to our patients

You’re detail oriented with strong problem solving skills

You have basic computer knowledge and are comfortable Microsoft office programs

Medical Office experience or experience dealing with patients is considered a plus

Familiarity with an EMR system is considered a plus

WHO WE ARE

Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine.

Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation.

While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime.

With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others.

At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

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