Remote Client Relations Associate

1 week ago


Gastonia, United States Why Knot Travel Full time
Job Description
About the job:

This is a remote position. We are searching for highly self-motivated and entrepreneurial-minded people who will benefit from creating a flexible work schedule that has the potential to give the life-work balance you've always wanted. Workaround family commitments and have time for your passions. Live where you want and say goodbye to commuting.

Duties and Responsibilities:

  • Manage client relationships and provide exceptional customer service
  • Assist clients in providing our services and offerings
  • Respond promptly to client inquiries and concerns via email, phone, and chat
  • Maintain accurate client records and update databases as needed
  • Collaborate with the team to develop and implement strategies for improving client satisfaction and retention
  • Contribute to the development of new client relationships and business opportunities
  • Manage client accounts and ensure satisfaction
  • Communicate with clients via phone, email, and chat
  • Provide product and service information to clients
  • Troubleshoot and resolve client issues
  • Collaborate with team members to improve client experience
Requirements

Key Skills Required:
  • Professional phone and email communication.
  • No experience necessary, we will train you.
  • The ability to work independently with full support of a team and training
  • Need a laptop or smart phone and WI-FI
  • Remote Opportunity
Benefits

Benefits
  • Flexible Schedule
  • Personal Website
  • Daily Training Available
  • Remote Opportunity

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