Current jobs related to Member Service Representative - League City - Associated Credit Union of Texas

  • Member Service Representative

    2 months ago

    League City, United States Crunch Fitness Full time

    MEMBER SERVICES REPRESENTATIVE Front Desk AssociatePart Time or Full Time, Hourly Job Family: Club Staff Location: 200 S. Gulf Fwy, League City, Tx 77573 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at Crunch...

  • Member Service Representative

    2 months ago

    League City, United States Undefeated Tribe Operating Company LLC Full time

    MEMBER SERVICES REPRESENTATIVEFront Desk AssociatePart Time or Full Time, Hourly Job Family: Club StaffLocation: 200 S. Gulf Fwy, League City, Tx 77573 Reports to: Managing Partner / Assistant General ManagerLooking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at Crunch...

  • Member Customer Service Representative

    6 months ago

    League City, United States YMCA of Houston Full time

    Provides service and information to current and prospective members through positive communication. ESSENTIAL DUTIES AND RESPONSIBILITIE - Sinclude the following. Other duties may be assigned. Promotes and incorporates the YMCA five core values into Customer Service Representative, Customer Service, Representative, Retail, Membership

  • Member Services Representative

    7 months ago

    Redwood City, United States EXOS Full time

    We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:Assist and respond to customer issues and inquiries. Create awareness of the Center through community outreach and connectivity Grow p Member Services, Member Service, Representative, Customer Service, Retail, Instructor

  • Customer Service Representative

    4 weeks ago

    League City, Texas, United States PostNet - TX257 Full time

    Job Summary:A Retail Customer Service Representative at PostNet is responsible for providing exceptional customer service and support to customers in a retail environment. The ideal candidate will have previous customer service or sales experience, exceptional communication skills, and the ability to multitask.Key Responsibilities:Assist customers with...

  • Customer Service Representative

    4 weeks ago

    League City, Texas, United States Massage Envy Full time

    Overview:We're seeking a skilled Customer Service Representative to join our team at Massage Envy Bay Colony. As a key member of our front desk team, you'll be responsible for providing exceptional customer service, promoting our wellness programs, and supporting clinic flow.Responsibilities:Provide outstanding customer service and help clients feel valued...

  • Customer Service Representative

    4 weeks ago

    League City, Texas, United States Cellular Sales Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:* Provide ongoing support to our...

  • Retail Customer Service Representative

    2 months ago

    League City, United States PostNet Full time

    Benefits: Competitive salary Employee discounts Free uniforms Opportunity for advancement Retail Customer Service Representative - Benefit and Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development A PostNet Retail Customer Service Representative is responsible for assisting...

  • Member Service Representative

    2 weeks ago

    Pell City, United States Planet Fitness Full time

    Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the syste Member Service, Representative, Customer Service, Retail, Instructor

  • Customer Service Team Member

    3 days ago

    League City, Texas, United States American National Full time

    About the RoleWe are seeking a Customer Service Representative II to join our team at American National. As a customer-focused professional, you will play a key role in providing exceptional service to our clients.

  • Customer Service Representative

    4 weeks ago

    League City, Texas, United States Chris Peters - State Farm Agent Full time

    Job DescriptionPosition OverviewWe are seeking a qualified professional to join our team as a Customer Relations Representative. This role involves establishing customer relationships, providing prompt and accurate customer service, and using a customer-focused review process to educate customers about insurance options.ResponsibilitiesEstablish customer...

  • Customer Service Representative II

    2 months ago

    League City, United States City of League City, Texas Full time

    Full performance level in the customer service field requiring considerable knowledge of customer relations, techniques, and problem solving; under direction, receives customer inquiries related to water and sewer service and investigates and resolve Customer Service, Customer Service Representative, Representative, Processing, Retail

  • Customer Service Representative

    3 weeks ago

    League City, Texas, United States American National Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative II to join our team at American National. As a key member of our customer service department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesSupport immediate requests of all incoming phone calls by accepting...

  • Customer Service Representative

    4 weeks ago

    League City, Texas, United States Ineos Group Ltd Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at INEOS Oxide. The successful candidate will be responsible for providing exceptional customer service, handling orders, and ensuring timely delivery of products.Key Responsibilities:Receive and process...

  • Member Service Representative

    3 days ago

    Phenix City, United States Bridgeway Credit Union Full time

    Job DescriptionTitle: Member Service Representative Reports to: Director of Branch Operations Position Summary: Serve as a liaison between the member and the credit union. Provide account information and transaction services on a full range of products and services for Bridgeway Credit Union. Responsible for processing a variety of financial transactions...

  • Smoothie King Team Member

    1 month ago

    League City, Texas, United States Alfonso Enterprise, L.C. Smoothie King Full time

    Job DescriptionWe are seeking a motivated and enthusiastic Team Member to join our Alfonso Enterprise, L.C. Smoothie King team. As a Team Member, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key Responsibilities:Customer Service: Provide excellent customer...

  • Member Service Representative

    2 months ago

    Oklahoma City, United States Crunch Fitness Full time

    MEMBER SERVICES REPRESENTATIVE Front Desk AssociatePart Time or Full Time, Hourly Job Family: Club Staff Location: 8490 NW Expressway, Oklahoma City, Ok 73162 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at...

  • Member Service Representative

    1 month ago

    Bossier City, Louisiana, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Sam's Club. As a key member of our operations team, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    League City, Texas, United States Cellular Sales Full time

    Job OverviewThe Consumer Support Representative will provide ongoing support to our sales force by conducting research, preparing reports, and handling information requests.Assist in several areas to maintain functioning work processes. Communicate and work with multiple areas of the organization including Sales Consultants, customers, and leadership....

  • Member Services Representative

    2 months ago

    Kansas City, United States Conexon, LLC Full time

    Here's your opportunity to help us make a big difference in Rural America. At Conexon Connect our primary goal is to bridge the digital divide by providing customers in rural areas with Fiber internet speeds! As a Member Service Representative, you'll get to work with some of the brightest minds in the industry, be part of a fast-paced, growth-oriented...

Member Service Representative

1 month ago

League City, United States Associated Credit Union of Texas Full time
Job Details

Job Location
League City - League City, TX

Position Type
Part Time

Education Level
High School

Travel Percentage
None

Job Shift
Day

Job Category
Banking

Description

Come join our 2023 Houston Chronicle Top Workplace team

Our Member Service Representatives are the first faces our members see when they walk into a branch. If you are friendly, have an outgoing personality and love helping people then this is the right position for you You'll get to assist them with account transactions, talk to them about products or services that might be of benefit to them as well as providing account maintenance and research.

At ACU of Texas we take pride in providing our employee's with advancement opportunities. So if you are looking for a company to grow with, you've found it

As part of our application process, we also ask that you set aside 10-12 minutes to complete a 2 page survey for the Member Service Representative position. This is a tool that we'll use to better understand the training and development needs of our employees, including how they prefer to be managed and communicated with. To take the survey, CLICK HERE.

Here are some of the perks you'll get when working at ACU of Texas:
  • Medical Insurance: Effective after 30 days
  • Earn up to $500 extra each month in incentives
  • Sunday's off
  • Paid Holidays
  • Paid time off: Starts accruing on your first day
  • 401(K) Options, which now includes a Student Loan Repayment Match option
  • Tuition Reimbursement Program
  • And many more
As part of our application process, we also ask that you set aside 10-12 minutes to complete a 2 page survey for the Member Service Representative position. This is a tool that we'll use to better understand the training and development needs of our employees, including how they prefer to be managed and communicated with. To take the survey, CLICK HERE.

The position responsibilities are:
  • Stands and greets everyone entering the branch with the appropriate credit union greeting.
  • Provides excellent service by mentioning and educating our members on credit union and partner products and/orservices identified while assisting themember beyond their initial transaction.
  • Represents the credit union to members in a courteous and professional manner and provides prompt, efficient, and accurate service in the processing of transactions. Utilize feedback in member surveys/ google reviews to maintain or improve member service experience.
  • Provides general information to the members whether by phone or in person. Responds to members' requests, problems, and complaints and/or escalates them to the supervisor on duty for specific information or assistance.
  • Assist management with maintaining dual control and compliance and audit standards.
  • Processes member requests or transactions including, but not limited to, deposits, withdrawals, loan and credit card payments, and paying/receiving of negotiable items.
  • Ensures all MSR and branch cash handling procedures are followed as outlined by policy and procedure.
  • Complies with all credit union policies, and procedures, as well as all state and federal regulations including the Bank Secrecy Act (BSA) to protect the credit union and it's members.
  • Assists branch management with the dual control procedures to include the processing of ATM, vault, plastics, cash shipmentsand night-drop procedures.
  • Submits all appropriate documents to the credit union's document capture system.
  • If the request concerns a different department then the MSR is responsible for directing the member to the proper department.
  • Attend and participate in all new hire and required training to increase job knowledge and skills. Continue to utilize Wiki, Payday Updates and other resources from training to maintain current knowledge and skills.
Note: The list of duties is not exhaustive. It may be supplemented as necessary from time to time.

Qualifications

Education/ Certifications/Licenses

High School Diploma or GED required

Experience

Six months of similar or related experience including time spent in preparatory positions.

Interpersonal Skills

Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

Competencies
  • Interpersonal Skills
  • Knowledge & Skills
  • Member Focus
  • Product & Service Promotion

American with Disability Specifications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.