Title: Administrative Assistant / Receptionist

Location: Melville, NY - In Office/ Full Time

Position Overview: The Administrative Assistant is responsible for providing administrative support to the company to ensure the efficient functioning of the office. Professionally administers all incoming calls and ensures phone calls are redirected accordingly. Serves as the first point of contact for clients, prospects and visiting team members on the phone as well as in person. Distribution of electronic mail to account managers utilizing various business applications.

Responsibilities

• Reception - Answering telephones, routing calls to appropriate parties and greeting visitors.
• Identifying, processing and distribution of electronic mail and faxes via leading technology mail processing systems in a timely manner.
• Opens and closes front desk/reception area (locking and unlocking doors and switching phones into day/night mode)Maintain a neat and clean reception area and posts appropriate signs for office closures, holiday hours, etc.
• Assists with other related clerical duties such as photocopying, faxing, filing, collating and scanning documents.
• Processing outgoing mail including USPS and FedEx.
• Order office supplies and maintain inventory and organization of supply room.
• Contributes to a team effort by assisting in other related areas as needed.
• Complies with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards.

Skills & Qualifications:

• High school diploma.
• Strong ability to learn new technology and systems
• Minimum of 1-year administrative support experience required.
• Excellent phone, written and interpersonal skills.
• Ability to multitask in a fast-paced environment with minimum supervision.
• Proficient in Microsoft Office, use of office machines such as multiline phone systems, fax/copier/scanner and mail machine.
• Professional appearance and demeanor
• Exceptional customer service skills; tactfulness and consideration in dealing with a diverse group of people and personalities.
• Desire to advance career within our organization.
• Bilingual (English/Spanish) Speaking a plus.

The national average salary for this role is $50,000 to $52,500 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY JOIN EPIC?

• Ranked #17 Top 100 Largest U.S. Broker by Business Insurance
• Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips).

EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

#LI-TM1

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