Customer Service Assistant

1 week ago


Charlotte, United States RemX Full time
Job Title: Customer Service Support / Administrative Assistant / Receptionist

Location: Pooler, GA

Employment Type: Contract to Hire - Full-Time - 100% in Office

Company Overview: We are a rapidly growing company based in Pooler, GA, and we're seeking a motivated and service-oriented Customer Service Administrative Assistant. This position supports a small, dedicated Customer Experience Team in providing exceptional service to our customers. environment.

Key Responsibilities Of the Customer Service Support:
  • Perform a range of administrative duties, including data entry, customer service support, order status updates, and answering phone calls.
  • Input customer orders into our software system (Magento).
  • Track and update order status using QuickBooks, Magento, and FedEx; follow up with vendors on drop-ship items and relay accurate status information to customers.
  • Handle incoming calls on a multi-line phone system, taking messages, and efficiently transferring calls. Act as a backup receptionist when needed.
  • Assist with customer payment processing and order management.
  • Support the sales team by sending follow-up emails, preparing sales order estimates, and communicating with customers to address basic inquiries.
  • Provide general administrative support to all departments, including filing, faxing, scanning, and monitoring office supplies.
Qualifications:
  • Excellent verbal and written communication skills with a courteous and professional attitude.
  • Strong problem-solving and decision-making abilities.
  • Proficiency with computers and quick adaptability to new systems.
  • Ability to multitask and thrive in a fast-paced environment.
  • A professional appearance and a strong work ethic.
  • Must have a stable work history


  • Charlotte, United States Echelon Supply & Service Full time

    Company: Echelon Supply & Service Position: Customer Service Representative Overview: Since 1977, Echelon Supply & Service has been a leading supplier of hoses and hose assemblies for commercial and military applications throughout the world. Due to current, as well as projected future growth, Echelon is currently seeking a competitive, team oriented and...


  • Charlotte, United States Fresh Form Draft Full time

    Customer Service AssistantDepartment: Every Word Code Employment Type: Full Time Location: Charlotte, NC Compensation: $17.50 - $24.00 / hour DescriptionJob Title: Customer Service Assistant Location: Charlotte, NC Job Type: Full-Time Department: Customer Support / Service We are seeking a friendly, motivated, and detail-oriented Customer Service Assistant...


  • Charlotte, United States Fresh Form Draft Full time

    DescriptionJob Title: Customer Service AssistantLocation: Charlotte, NCJob Type: Full-TimeDepartment: Customer Support / ServiceWe are seeking a friendly, motivated, and detail-oriented Customer Service Assistant to join our team. As a Customer Service Assistant, you will be the first point of contact for our customers, providing assistance, resolving...


  • Charlotte, North Carolina, United States Echelon Supply and Service Full time

    Job OverviewEchelon Supply & Service is seeking a highly motivated and experienced Customer Service Representative to join our business-to-business team. As a key member of our sales team, you will be responsible for assisting the outside sales team in achieving monthly, quarterly, and annual sales and financial goals.Key Responsibilities:Service an existing...


  • Charlotte, United States Fresh Form Draft Full time

    Customer Service AssistantApplication Deadline: 11 October 2024 Department: Every Word Code Employment Type: Full Time Location: Charlotte, NC Compensation: $17.00 - $23.00 / hour DescriptionLocation: Charlotte, NC Job Type: Full-time Reports to: Customer Service Manager / Supervisor We are seeking a friendly, detail-oriented, and dedicated Customer Service...

  • Customer Service 3

    3 months ago


    Charlotte, United States Pilot Freight Service Full time

    ** Customer Service 3** **Job Category****:** Stations-Southeast **Requisition Number****:** CUSTO004686 Showing 1 location **Job Details** **Description** Pilot Freight Services is seeking a full-time **Customer Service Representative** to work for out **Charlotte Station**, located in **Charlotte, NC**. The hours will be - Monday - Friday from 8 am to 5...


  • Charlotte, North Carolina, United States Pilot Freight Service Full time

    {"Job Title": "Customer Service Representative", "Job Description": "**Job Summary**Pilot Freight Services is seeking a full-time Customer Service Representative to work in our Charlotte Station, located in Charlotte, NC. The hours will be Monday - Friday from 8 am to 5 pm.**Key Responsibilities:**Answer incoming calls and provide excellent customer service...


  • Charlotte, North Carolina, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryThe Customer Service Representative is responsible for delivering exceptional customer experiences and ensuring accurate completion of paperwork to track and service customers. This role involves performing various duties as instructed by the Manager or Assistant Manager.Key ResponsibilitiesCustomer Relations / Business Development:Engage with...


  • Charlotte, North Carolina, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryThe Customer Service Representative is responsible for delivering exceptional customer experiences and ensuring accurate completion of paperwork to track and service customers. This role involves performing various duties as instructed by the Manager or Assistant Manager.Key ResponsibilitiesCustomer Relations / Business DevelopmentEngage with...


  • Charlotte, North Carolina, United States SpeeDee Oil Change and Auto Service Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and maintaining a clean and organized store...


  • Charlotte, North Carolina, United States Echelon Supply and Service Full time

    About the Role:Echelon Supply & Service is seeking a highly motivated and experienced Customer Service Representative to join our business-to-business team. As a key member of our sales team, you will be responsible for assisting the outside sales team in achieving monthly, quarterly, and annual sales and financial goals.Responsibilities:Assist the outside...


  • Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may...


  • Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full time

    Are you a motivated and dependable individual looking for a stable career opportunity? Tarheel Linen Service, Inc. is a growing regional family-owned company that has been servicing customers since 1934. We are seeking an inside Customer Service Representative to join our team.The ideal candidate will have excellent telephone skills, computer experience, and...


  • Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full time

    Customer Service Representative OpportunityAre you a motivated and dependable individual looking for a stable career opportunity? We are seeking a Customer Service Representative to join our team at Tarheel Linen Service, Inc.Responsibilities:Provide exceptional customer service via telephone and in-person interactionsPerform basic accounting and data entry...


  • Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job DescriptionAre you a highly motivated and dependable individual looking for a stable company where you can make a difference? Tarheel Linen Service, Inc. is a growing, successful regional family-owned and professionally managed company that has been servicing customers since 1934.We are seeking an inside Customer Service Representative to join our team....


  • Charlotte, United States Tarheel Linen Service , Inc. Full time

    Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career...


  • Charlotte, United States Tarheel Linen Service , Inc. Full time

    Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career...


  • Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job OpportunityWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our linen rental supply and commercial laundry company, you will be responsible for providing exceptional customer service to our hospitality, first class lodging, healthcare, and small business...


  • Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job OpportunityWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative.Responsibilities:Provide exceptional customer service via telephone and in-person interactionsPerform basic accounting and data entry tasksManage accounts receivable and maintain accurate recordsRequirements:High school diploma or...


  • Charlotte, North Carolina, United States Echelon Supply and Service Full time

    About Echelon Supply and ServiceEchelon Supply and Service has been a leading supplier of hoses and hose assemblies for commercial and military applications since 1977. With a strong presence in the industry, we are seeking a highly motivated and experienced Customer Service Representative to join our team.ResponsibilitiesCollaborate with the outside sales...