Dental Practice Operations Manager

2 weeks ago

Cincinnati, United States Therapeutic Outreach Full time
OVERVIEW:

Working at Shared Practices Group means being part of a dynamic work environment where each one of our employees has the opportunity to make a difference. We love what we do, and it shows.

Shared Practices Group is a very fast growing company that has several dental practices around the US focusing on dentures and implants. Our mission is to increase our patients' access to life-changing full arch dentistry.

You'll be joining an energetic, effective, and tight-knit central team that embodies the concept of Team First We take care of our teams at our practices so that they can take care of our patients Come join our team today

JOB SUMMARY:

Your Role in Our Mission:

As the Practice Operations Manager oversees the daily operations of a dental office, ensuring efficiency, compliance, and exceptional patient service. They manage administrative tasks, staff coordination, and patient interactions, acting as a liaison between the dental team and patients. What's more important, is that you'll be part of a solution that significantly impacts daily lives and long-term health of our patients.

Your Impact:

The Practice Operations Manager is responsible for the patient experience through excellent service, ensures compliance with legal regulations, leads and motivates the dental team, and often contributes to marketing and growth strategies. This role is vital as it directly impacts the practice's reputation, profitability, and long-term success.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

What You'll Do:

Hours:
  • M- F : Following the practice hours
  • Operations Management:
    • Oversee day-to-day office operations, ensuring smooth workflow and high efficiency.
    • Implement and maintain office policies and procedures.
    • Complete weekly scorecard of practice level KPI's
    • Ensure the office complies with legal regulations, including health and safety standards.
    • Conduct regular visits to dental offices, clinics, and other healthcare facilities to present product offerings and generate new business through networking with general practices.
    • Lead morning huddles and end of day activities
    • Manage office supply inventory and place orders as necessary should the DA be out or need support.
  • Staff Management:
    • Recruit, train, and supervise office staff
    • Schedule and coordinate staff work hours, ensuring adequate coverage.
    • Conduct performance reviews and provide ongoing training and development.
    • Address and resolve any staff issues or conflicts.
  • Patient Management:
    • Ensure excellent patient service, from consultation to surgery to post-treatment follow-up. Will complete consultations should the Smile Consultant be out or need support.
    • Manage patient records, ensuring they are accurate and up-to-date.
    • Handle patient inquiries, complaints, and concerns in a professional manner.
    • Oversee the patient appointment scheduling system to maximize efficiency and patient satisfaction.
  • Financial Management:
    • Oversee collections and ensure the practice is meeting monthly targets.
    • Manage accounts receivable and payable, maintaining accurate financial records
    • Ensure completion of daily and monthly closings within Open Dental
    • Monitor and manage office expenses, finding cost-effective solutions when necessary.
Requirements

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Qualifications:
  • Experience:
    • 3-5 years of experience in a dental office setting, with at least 2 years in a managerial role.
    • Experience with dental practice management software.
  • Skills:
    • Strong leadership and management abilities.
    • Excellent communication and interpersonal skills.
    • Proficiency in office software, including Microsoft Office Suite and OpenDental.
    • Knowledge of dental terminology, billing, and coding.
    • Strong organizational and problem-solving skills.
    • Ability to manage multiple tasks in a fast-paced environment.

What We Offer: A competitive compensation, full healthcare benefits to include medical, dental vision, company paid life insurance and much more Paid holidays, vacation and sick time and the opportunity to be part of a team that values innovation and patient-centric care.

Join Us: If you're driven by the prospect of making a tangible difference in people's lives and are ready to take your career to new heights, we invite you to apply and help us continue our journey of empowering better lives.

Salary Description$55k-$60k/year

Salary Description

$55-$60,000

  • Dental Practice Operations Director

    3 weeks ago

    Cincinnati, Ohio, United States Shared Practices Group Full time

    About the RoleAs a Practice Operations Director at Shared Practices Group, you will oversee the daily operations of our dental offices, ensuring efficiency, compliance, and exceptional patient service.This role is vital in driving the practice's reputation, profitability, and long-term success. You will lead and motivate our dental teams, contribute to...

  • Dental Practice Specialist

    24 hours ago

    Cincinnati, Ohio, United States ETS Dental Full time

    Experienced General Dentist OpportunityWe are seeking a skilled General Dentist to join our thriving dental practice in Cincinnati, OH. As a member of our team, you will have the opportunity to work in a spacious office with advanced technology, including CBCT and IV Sedation. You will also enjoy clinical autonomy with mentorship as needed.The ideal...

  • Dental Professional Opportunities at Kings Dental

    3 weeks ago

    Cincinnati, Ohio, United States Kings Dental Full time

    Company OverviewKings Dental is a thriving general and emergency dentistry practice with two state-of-the-art clinics serving the Cincinnati area. Our practice has earned a reputation for providing world-class dental care, with numerous awards, accreditations, and 5-star reviews.

  • Dental Assistant

    3 months ago

    Cincinnati, United States Afinia Dental Full time

    Overview: Dental Assistant $2,000 Signing Bonus & Full Benefits Package Included! Afinia Dental - Bridgetown a "Growing Patient-Focused Doctor Office" is looking for an Experienced Dental Assistant to join our team. As a Dental Assistant, youll enjoy state of the art technology while being surrounded by camaraderie and support. This is where patients come...

  • Dental Assistant

    3 months ago

    Cincinnati, United States Merit Dental Full time

    Overview: In this role, youll be an important member of the clinical team, working alongside GPs and other Specialty Clinicians dedicated to serving patients. Youll be supporting many sides of the practice, greeting and guiding patients, and helping out across the office as needed. Schedule (days/hours): M-W 8am-5pm Thur 8am-3pm / 36 Hours Responsibilities: ...

  • Career Opportunities: Operations Lead

    3 weeks ago

    Cincinnati, Ohio, United States Aspen Dental Full time

    Overview">We are seeking a skilled and compassionate Operations Lead - Patient Care Coordinator to join our team at Aspen Dental. Our dental support organization is dedicated to providing exceptional patient care, and we're looking for someone who shares our commitment to excellence.">Estimated Salary: $43,500 - $47,700 per year, based on a 40-hour workweek...

  • Dental Assistant

    3 months ago

    Cincinnati, United States Harper's Dental Group Full time

    Description: Now is the time to join Harper's Dental Group. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: Are you ready to create a healthier, happier life? We are happy to share an exciting opportunity for...

  • Dental Care Professional

    1 month ago

    Cincinnati, Ohio, United States Dental Associates Group Full time

    About UsWe are a leading dental practice dedicated to providing exceptional patient care. Our team is passionate about delivering personalized service and ensuring our patients receive the best possible treatment.Job DescriptionThe Treatment Coordinator plays a vital role in our practice, working closely with the office manager and clinical team to deliver...

  • Dental Scheduling Coordinator

    1 week ago

    Cincinnati, Ohio, United States Dental Associates Group Full time

    Dental Scheduling CoordinatorWe are seeking a dedicated Dental Scheduling Coordinator to join our dynamic team at Dental Associates Group in Cincinnati, Ohio.**Estimated Salary:** $45,000 - $60,000 per year, depending on experience.About Us:We believe in lighting the way forward with collaborative solutions. Our passion is leading through transformation and...

  • Dental Scheduling Coordinator

    1 day ago

    Cincinnati, Ohio, United States Dental Associates Group Full time

    We are seeking a detail-oriented and organized professional to join our dynamic dental team as a Dental Scheduling Coordinator. Located in Cincinnati, Ohio, this role will play a crucial part in managing patient appointments efficiently and providing exceptional customer service.About the Role:This is a full-time position that requires previous experience in...

  • Dental Scheduling Coordinator

    3 weeks ago

    Cincinnati, Ohio, United States Dental Associates Group Full time

    About Us:Dental Associates Group is a collaborative dental organization dedicated to transforming the industry. We're passionate about leading through growth and ensuring everyone thrives. As a Dental Scheduling Specialist, you'll be an integral part of our dynamic team, making a difference in the lives of our patients.Key Responsibilities:Effectively manage...

  • Dental Scheduling Coordinator

    1 week ago

    Cincinnati, Ohio, United States Dental Associates Group Full time

    About UsDental Associates Group is a forward-thinking dental organization dedicated to collaborative solutions. Our team believes in leading through transformation and growth, ensuring everyone thrives.Job OverviewWe are seeking a skilled Dental Scheduling Specialist to join our dynamic team in Cincinnati, Ohio. As a key member, you will be responsible for...

  • Dental Assistant

    3 weeks ago

    Cincinnati, United States Afinia Dental Full time

    $10,000 Sign on Bonus Afinia Dental- East Gate is seeking a Full time Dental Hygienist to join our team! Learn about our Four Day Work Week and Comprehensive Benefits Package! What You’ll Gain Four Day work week! No Weekends! $10,000 Sign on Bonus! Competitive benefits including health insurance and retirement savings plans, six paid holidays and PTO...

  • Dental Office Assistant

    4 days ago

    Cincinnati, United States Heartland Dental Full time

    Job Details Req ID: 98366 Supported Practice: Afinia Dental - Bridgetown Category: Business Assistant Location: 6371 Bridgetown Rd, Cincinnati, OH 45248 Sign on Bonus: $2,000.00 Position Summary: $2,000 Sign on Bonus with Full Benefits! Business Assistant Afina Dental of Bridgetown is looking for a full time Business Assistant to join our team. Why...

  • Dental Professional Wanted

    4 weeks ago

    Cincinnati, Ohio, United States ETS Dental Full time

    OverviewETS Dental is a family-friendly pediatric private practice dedicated to excellence, education, and exceptional patient experiences.

  • Dental Support Specialist

    7 days ago

    Cincinnati, Ohio, United States Merit Dental Full time

    About the RoleWe are seeking a highly skilled and dedicated Dental Assistant to join our clinical team at Merit Dental. As an important member of our team, you will work alongside experienced professionals to provide exceptional patient care and support.ResponsibilitiesPreparing patients and treatment rooms for dental proceduresAssisting with patient...

  • Dental Care Specialist

    3 weeks ago

    Cincinnati, Ohio, United States Kings Dental Full time

    About the JobKings Dental, a thriving practice with state-of-the-art clinics in Cincinnati, OH, seeks an experienced Dental Assistant to join their team. This is an excellent opportunity for professionals looking to advance their careers in dentistry.The ideal candidate will have 1+ years of experience and X-ray certification. If you are a reliable,...

  • Associate Dental Professional

    2 days ago

    Cincinnati, Ohio, United States Aspen Dental Full time

    Aspen Dental is committed to providing our patients with exceptional care and service. We are seeking a talented and dedicated Dentist to join our team and help us achieve this goal. As an Associate Dentist, you will work closely with our experienced professionals to deliver top-notch patient care and contribute to the success of our practice.What We...

  • Cincinnati Dental Services | Dental Hygienist

    2 weeks ago

    cincinnati, United States Cincinnati Dental Services Full time

    Dental Hygienist at Cincinnati Dental Services summary: The Dental Hygienist position at Cincinnati Dental Services requires a current Ohio dental hygienist license and offers exceptional support and growth opportunities. With a focus on patient care, the role involves preventive dental practices and collaboration with a team to ensure high-quality...

  • Dental Hygienist

    1 month ago

    Cincinnati, United States Mortenson Family Dental Full time

    Description Dental Hygienist$15,000 Sign-On Bonus! Job ID:10325Location: 1000 Ohio Pike, Suite 101, Cincinnati, OHJob Type: Full-time-Fully Assisted or TraditionalOur growing team of professionals at Mortenson Family Dental is always searching for honest, caring, and hardworking individuals! Our four core values - caring for everyone, sharing abundantly,...